Business Details
25 Years
experience
Your Trusted IT and Web Services Partner in Dyersburg, TN
Since 2001, Tencom Services has been delivering comprehensive IT management, cybersecurity, and digital marketing solutions to businesses across the Southeast United States. Our team combines technical expertise with creative capabilities to provide managed IT services, web development, and graphic design tailored to small businesses, healthcare providers, government agencies, and economic development organizations. With offices in Tennessee and remote support capabilities, we offer personalized service through flat-rate pricing models that eliminate budget surprises.Our approach integrates technology and creative design to help clients strengthen their digital presence while maintaining secure, efficient IT infrastructure. We prioritize client relationships over transactional interactions, focusing on long-term partnerships that support business growth through technology innovation.
Services
Managed IT Services
Computer Repair
Web Design
Cybersecurity
Graphic Design
Details
- Year established: 2001
Highlights and features
- We offer 23 years of combined IT and creative services experience since 2001
- Our team provides personalized service with flat-rate pricing guarantees
- We serve clients across multiple states with both onsite and remote support
- Our integrated approach combines IT management with digital marketing expertise
- We maintain 8-5 weekday support with direct phone access to technical staff
Services
Managed IT Services
Our flat-rate IT management solution handles complete network infrastructure for businesses. This includes proactive monitoring, security updates, and technical support with predictable monthly pricing. Clients receive dedicated IT consulting and equipment discounts while maintaining consistent budget control regardless of service needs.
Web Design
We create responsive websites with integrated hosting and domain management. Our services include content management systems, e-commerce platforms, and email hosting solutions. All websites receive ongoing maintenance and technical support to ensure continuous online presence without client management responsibilities.
Computer Repair
Our repair services cover onsite and remote computer troubleshooting for businesses. This includes hardware diagnostics, software installation, and network connectivity solutions. We offer depot repair options and remote support access through our ticket management portal for ongoing client convenience.
Cybersecurity
We implement comprehensive security measures for business IT infrastructure. Our services include threat detection, data protection, and compliance management for healthcare providers and government contractors. Security solutions integrate with our managed IT services to maintain continuous protection against evolving digital threats.
Graphic Design
Our design team creates branding materials that work across print and digital platforms. Services include logo development, marketing collateral, and responsive web design. We ensure consistent visual identity across all media formats while maintaining technical compatibility with various publishing requirements.
People
Chris Donaldson
Founder and CEO
Chris Donaldson established Tencom Services in 2001 after recognizing the need for integrated technology solutions in small business environments. He leads strategic operations while maintaining direct client relationships, combining technical expertise with business development insights to guide the company's growth across multiple states.
Questions
What IT services do you offer for small businesses?
We provide complete IT management including network support, cybersecurity, computer repair, and cloud solutions with flat-rate pricing for predictable budgeting.
Do you support businesses outside Tennessee?
Yes, while based in Tennessee we serve clients throughout the Southeast United States with both onsite and remote support options.
What web design services do you provide?
We offer custom website development with integrated hosting, domain management, content systems, and e-commerce capabilities for ongoing digital presence.
How does your managed IT pricing work?
Our flat-rate monthly model covers all network management needs without additional charges for increased service requirements.
What industries do you specialize in?
We serve healthcare providers, government agencies, economic development organizations, and small businesses with tailored technology solutions.
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Reviews (1)
Kaloian Gadzhov
Apr 02, 2020
Report
They are on the back of the building have a driveway between the railroad and building Overnight parking arrive at 10 pm park on the dock they open at 5.30 and unload me 10 min.