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Business Details
16 Years
experience
Trusted IT Services and Electronics Repair in Storrs, CT
Logistics Consulting is a team of IT professionals with a combined experience spanning nearly three decades in the IT industry. Since our founding in 2010, we have specialized in consumer, commercial, and industrial electronics repairs, serving Eastern Connecticut and beyond. Our expertise includes motherboard diagnostics, microsoldering, data recovery, and custom computer builds, utilizing state-of-the-art equipment and premium materials.

We prioritize quality and reliability, offering both drop-off and mail-in repair services for devices ranging from vintage electronics to modern gaming consoles. With a focus on customer satisfaction, we provide tailored IT solutions for both individuals and businesses.
Services
Motherboard Repair Data Recovery Video Game Console Repairs Microsoldering Custom PC Builds LCD Replacements Component Replacement Software Configuration Business IT Support Port Replacements
Details
  • Year established: 2010
Highlights and features
  • We have over 20 years of experience in IT and electronics repairs.
  • We use state-of-the-art equipment and premium parts for all repairs.
  • We specialize in vintage and modern device repairs, including microsoldering.
  • We offer both drop-off and mail-in repair services for convenience.
  • We provide tailored IT solutions for businesses and individual consumers.
Services
Motherboard Repair
We diagnose and repair all types of motherboard and logic board issues, including power failures, liquid damage, and component replacements. Our technicians use advanced tools to address ripped pads, trace repairs, and ground shorts. This service ensures your device's core functionality is restored with precision.
Data Recovery
We recover critical data from hard drives, flash drives, SD cards, and RAID arrays. Our process handles physical and logical failures, ensuring documents, photos, and files are retrieved securely. This service is ideal for both personal and business data loss scenarios.
Video Game Console Repairs
We repair vintage and current-gen consoles like Switch, PlayStation, and Xbox. Services include HDMI port replacement, charging jack fixes, and error code diagnostics. We also perform RGB upgrades and recap vintage systems to restore functionality and enhance performance.
Microsoldering
Our microsoldering service addresses repairs for automotive, industrial, medical, and consumer electronics. Using state-of-the-art equipment, we fix delicate components on circuit boards, ensuring reliable connections and long-term durability for devices like phones, tablets, and gaming consoles.
Custom PC Builds
We build custom gaming rigs, workstations, and PCs tailored to your budget and needs. Our builds use top-tier components with manufacturer warranties, ensuring optimal performance for gaming, 3D modeling, and video editing. We also offer upgrades and troubleshooting for existing systems.
Questions
What services does Logistics Consulting offer?
We specialize in motherboard repairs, data recovery, video game console repairs, microsoldering, custom PC builds, and business IT solutions.
Do you offer mail-in repair services?
Yes, we accept mail-in and drop-off repairs for all devices, including vintage and modern electronics.
What areas do you serve?
We primarily serve Eastern Connecticut but also assist customers nationwide and internationally.
What are your current working hours?
We are open Monday through Friday from 12:00 PM to 6:00 PM for drop-offs and consultations.
Are repairs guaranteed?
We use premium parts and provide manufacturer warranties on most components for long-term reliability.
Reviews (6)
Capt Paul Black
May 08, 2022 Report
Fixed my son's nintendo switch shipped to them from NJ. Communicated with me during the whole repair process. Excellent service. Thanks Ben!
Captn Deadpoo
May 07, 2022 Report
The owner and what seemed like his significant other did a flawless job getting my 1500$ custom pc working. Needless to say I went through all the trouble to build my first pc, and the worst happened no post (for non tech people that's sometimes power but nothing on the screen). I knew I was handing him a blank slate with no idea where to start. He fixed it diagnosed the good parts so I can determine if it was worth saving and installed the new parts!

While keeping my custom paint job lights and extras intact. I paid 200$ and change and the turn around was better than you can really expect with the level of complexity. No debate. If anything happens in the future I will be returning with a smile because I know logistics will fix it or break the hard news of getting something new. Long story short fantastic experience, friendly, professional, down to earth, and affordable. Next time I go I'll be cash tipping on top of what they want because they earn it.
Jake Ward
May 05, 2022 Report
I had recently taken my Xbox to a different repair shop to have my HDMI replaced, unfortunately the job was butchered and in need of repair again. I thankfully stumbled upon Logistics and definitely made the right decision sending my console here. Ben was very hands on and provided excellent work and customer service. He Went into great detail on the work he was putting in on my console and was extremely time efficient. Reached out to me on multiple occasions to inform me of the repairs he was putting in and was incredibly friendly. The cost was also just as affordable as any other repair place as well, would absolutely recommend 10 times out of 10
Bryan Jaycox
Mar 24, 2022 Report
Very professional. Knowledgeable. Responded to questions quickly. Repair was made, with pictures, the day the item was received at their shop. And shipped back out same day. All while still be cheaper than local competition in my area. they are rockstars and would definitely recommend.
William Donnelly
Feb 24, 2022 Report
Despite my device not being able to be repaired by the technician, the effort and knowledge they share with you is beyond anything you would see from a large tech company. If you've got a broken device bring it here before you go to the manufacturer. With more help from right to repair laws which would allow the resources and parts that may have fixed my machine these businesses can truly thrive. 100% recommend.
Micheal Cudd
Jan 12, 2022 Report
I did a mail order repair of my nintendo switch. I originally ordered the USB c port replacement but Ben found other issues and got the switch 100% operational. He updated me through each step of the repair, and got approval for all repairs before doing them. He went above and beyond to repair my switch and I will be using him in the future for other repairs. Thank you Ben.