Business Details
31 Years
experience
Your Trusted IT Partner in Northfield, NH
Certified Computer Solutions has been delivering innovative IT solutions to businesses and municipalities across New Hampshire for over 25 years. Our expertise spans managed service provision, cybersecurity, infrastructure management, and customized technical support tailored to each client's unique operational needs. With a team of certified professionals led by industry veterans, we prioritize long-term partnerships through reliable, secure, and efficient technology solutions. Our cybersecurity specialists address modern threats with proven prevention tools and recovery protocols, while our infrastructure management services ensure seamless workflow continuity.Backed by decades of combined experience, we serve as a trusted extension of our clients' operations, offering both onsite and remote support capabilities. Our commitment to technical excellence is demonstrated through CompTIA-certified personnel and specialized municipal IT expertise covering town halls, public works, and emergency services departments. We maintain transparent communication channels and adaptive service packages designed to evolve with emerging technological demands.
Services
Managed IT Services
Cloud Solutions
Onsite Repair
Cybersecurity
Municipal IT Support
Details
- Year established: 1995
Highlights and features
- 40+ years combined experience in municipal and business IT systems
- Proactive cybersecurity measures with ransomware prevention tools
- Customized service packages for unique organizational needs
- Certified technicians with CompTIA A+ and Network+ credentials
- 24/7 support availability for critical IT issues
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance for business systems. With proactive troubleshooting and regular updates, we minimize downtime while ensuring optimal performance. Clients receive personalized service plans tailored to their specific infrastructure requirements and growth objectives.
Cybersecurity Solutions
We implement advanced cybersecurity measures including ransomware prevention tools and network threat detection systems. Our specialists develop customized security protocols and provide incident response planning to protect sensitive business data and maintain regulatory compliance for organizations of all sizes.
Municipal IT Support
Specialized technical support for local government operations covering town halls, emergency services, and public works departments. Our team understands municipal IT requirements and provides secure, reliable systems maintenance for critical community infrastructure and services.
Cloud Services
We offer secure cloud migration and management solutions that enhance business flexibility and data accessibility. Our cloud services include infrastructure setup, data backup solutions, and integration with existing systems to create scalable, cost-effective technology environments for growing organizations.
Onsite Repair
Our certified technicians provide prompt onsite hardware and software repair services for business systems. With rapid response times and comprehensive diagnostics, we resolve technical issues directly at client locations while minimizing operational disruption through efficient troubleshooting and equipment maintenance.
People
Mike Lavelle
Founder
40+ year IT industry veteran who established the company. Though semi-retired, continues to provide strategic guidance based on extensive technical expertise and business experience.
Katie Lavelle
Owner / Managing Partner
BA graduate from KSU overseeing daily operations and sales. Combines business management expertise with technical knowledge to ensure client satisfaction and organizational growth.
Mike Lavelle II
Owner / Technical Services Manager
Technical operations lead since 2015 with CompTIA A+ and Network+ certifications. Manages service delivery and implementation of IT solutions across client organizations.
Frank Caruso
Senior Technician
A+ Certified senior technician with 25+ years of experience. Provides expert technical support and troubleshooting for diverse business IT environments and infrastructure systems.
Dustin Starr
Senior Technician
Longtime team member with comprehensive technical skills covering network infrastructure and hardware systems. Ensures smooth operations through expert installation and maintenance services.
Questions
What IT services do you offer for small businesses?
We provide managed IT support, cybersecurity solutions, cloud services, and onsite repair for small businesses. Our services include system maintenance, data protection, and customized technology planning.
Do you specialize in municipal government IT support?
Yes, we specialize in municipal IT systems including town halls, emergency services, and public works departments. Our team understands local government technology requirements and compliance standards.
How do you handle cybersecurity threats?
We implement proactive cybersecurity measures including ransomware prevention tools, network monitoring, and incident response planning. Our specialists develop customized security protocols for each organization's specific needs.
Are your technicians certified?
Our team includes CompTIA A+ and Network+ certified technicians with extensive experience in business and municipal IT systems maintenance and security protocols.
What support hours do you offer?
We provide 24/7 emergency IT support for critical issues while maintaining regular business hours for scheduled maintenance and ongoing technical assistance.
