Business Details
21 Years
experience
Emergency
services
Your Trusted Partner for Computer Repair & IT Solutions in Peterborough
Founded in 2005, Preferred Computer Solutions has established itself as a trusted provider of comprehensive computer services in Peterborough, New Hampshire. Our team of CompTIA A+ and NET+ certified technicians specializes in delivering personalized solutions for both residential and commercial clients. We prioritize customer satisfaction through transparent communication, avoiding high-pressure sales tactics while focusing on resolving technical challenges efficiently. Our expertise spans virus removal, hardware diagnostics, data recovery, and system optimization, supported by partnerships with industry leaders like Carbonite for backup solutions.With a commitment to accessibility, we offer same-day appointments for urgent repairs and maintain a flat-rate labor fee structure for in-store services. Our approach emphasizes long-term client relationships built on integrity, technical proficiency, and consistent follow-through on service promises.
Services
Virus Removal
Computer Repair
Carbonite Backup
On-site Service
Remote Support
Computer Sales
Data Recovery
System Optimization
Network Setup
Hardware Diagnostics
Details
- Year established: 2005
Highlights and features
- Our technicians hold CompTIA A+ and NET+ industry certifications
- We offer 24-hour on-site service for urgent computer issues
- Flat-rate labor fees for in-store repairs with no time pressure
- Carbonite-certified backup solutions for business continuity
- Owner Matt Burke provides direct, personalized technical support
Associations and certifications
- CompTIA A+
- CompTIA NET+
What people say
Excellent fast service
Knowledgeable technicians
Honest and reliable
Seamless transitions
Superior customer service
Services
Computer Repair
Our certified technicians diagnose and fix hardware and software issues for desktops, laptops, and servers. We offer same-day on-site service for urgent repairs and in-store diagnostics with flat-rate labor fees. Our approach prioritizes complete system functionality restoration while maintaining data integrity.
Virus Removal
We specialize in eliminating viruses, ransomware, and other malicious software from infected systems. Our process includes complete system scanning, threat removal, security patching, and antivirus implementation. We provide post-cleanup maintenance guidance to prevent future infections while ensuring data protection throughout the process.
Carbonite Backup
As authorized Carbonite partners, we implement hybrid cloud backup solutions for business continuity. Our services include initial data migration, automated backup configuration, and recovery testing. We ensure secure offsite storage with rapid restoration capabilities for critical business data and system images.
Remote Support
Our remote diagnostic service resolves software issues without requiring physical device transport. Using secure connections, we troubleshoot operating system errors, application conflicts, and network connectivity problems. This service includes step-by-step guidance for users during and after the resolution process.
Data Recovery
We recover lost data from failed storage devices using specialized tools and cleanroom procedures. Our technicians handle hard drive crashes, accidental deletions, and corrupted file systems. We provide success rate assessments before starting recovery attempts and maintain strict confidentiality for sensitive information.
People
Matthew Burke
Owner
Matthew Burke has operated Preferred Computer Solutions since 2005, providing personalized computer repair services to Peterborough residents and businesses. With CompTIA certifications and over 15 years of experience, he combines technical expertise with direct customer service. Clients consistently praise his accessibility, honesty, and ability to resolve complex technical issues efficiently.
Questions
What computer services do you offer for businesses?
We provide comprehensive IT support including network setup, server maintenance, virus removal, and Carbonite backup solutions for businesses in Peterborough and surrounding areas.
Do you offer emergency computer repair?
Yes, we provide same-day on-site service for urgent computer issues with 24-hour response availability for critical business systems.
Are your technicians certified?
Our team holds CompTIA A+ and NET+ certifications, ensuring industry-standard expertise in computer repair and network management.
What areas do you service?
We serve all of Hillsboro and Cheshire counties in New Hampshire, including Peterborough, Amherst, Nashua, and Keene.
Can you help with data recovery?
Yes, we specialize in recovering lost data from failed drives and corrupted systems using professional tools and cleanroom procedures.
Do you offer remote technical support?
We provide secure remote diagnostics and software troubleshooting services for quick resolution of common computer issues without requiring device transport.
Reviews (4)
Amber Dewey
Apr 17, 2022
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When my 9 year old laptop got a software "update" and subsequently refused to restart, and I got radio silence from my usual computer guy, Matt Burke came to the rescue. He assessed the problem, helped me purchase a new laptop, making sure I got one that would meet my needs without breaking the bank. He then got all of my old data out of the old laptop and onto the new one, and set it up just the way I had it before.
Usually I hate transitioning to a new machine, because nothing ever seems to work the way it should. Not so with Preferred Computer Solutions - this transition was completely seamless. Then when I had an unrelated minor glitch with my printer, he quickly figured out the problem remotely. Finding a new computer guy (or mechanic or dentist or.) is always stressful. I feel like I really lucked out finding Matt at Preferred Computer Solutions.
Usually I hate transitioning to a new machine, because nothing ever seems to work the way it should. Not so with Preferred Computer Solutions - this transition was completely seamless. Then when I had an unrelated minor glitch with my printer, he quickly figured out the problem remotely. Finding a new computer guy (or mechanic or dentist or.) is always stressful. I feel like I really lucked out finding Matt at Preferred Computer Solutions.
Rp G.
Oct 04, 2021
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I contacted them through their website asking for help and did not get any response. I guess they don't want or need new customers. Update: 4 years go by and they finally respond. Really?
Ginger Nielson
Apr 16, 2020
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Always answers my questions. Helps with even the smallest concerns and gives expert advice and repairs
Daniel Liberatore
Apr 14, 2020
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I brought my dated 2012 Dell laptop to Matt last week after it "blue screened". He was able to quickly diagnose the problem and resolve it very quickly. It's now running like it did when I took it out of the box 7 years ago!
