Business Details
22 Years
experience
Emergency
services
Expert IT Support Services in Vermont & New Hampshire
IT Services was established in 2004 to provide comprehensive IT support for small businesses, home offices, and consumers. Our expertise spans desktop support, networking, security services, hardware/software updates, and virus removal, with a focus on system reliability and data protection. Founded by Anthony Micklus, who brought over a decade of prior IT experience, we expanded our reach from Burlington to St. Albans in 2009 through a strategic acquisition. Trusted by national clients like Lowes, Home Depot, and the Social Security Administration, our certified team ensures seamless technology operations. We prioritize fast, reliable support for small businesses where downtime directly impacts revenue.Our private cloud backup solutions safeguard data against accidents or disasters, while security audits address vulnerabilities in networks, email systems, and hardware. Our maintenance plans and endpoint protection services proactively defend against evolving threats. Client testimonials highlight our professionalism, technical expertise, and emergency response capabilities. With over 20 years of industry experience and certifications including CompTIA A+ and Network+, we combine proven expertise with personalized service to meet diverse technology needs across Vermont and New Hampshire.
Services
Desktop Support
Backup Solutions
Security Audits
On-Site Service
Maintenance Plans
Device Integration
Virus Removal
Endpoint Protection
Office Standardization
Flexible Pricing
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of experience in IT support for small businesses and home offices.
- Our private cloud backup solutions ensure data safety against accidents or disasters.
- We provide fast emergency response within 4 business hours for critical issues.
- Our security audits address network, email, and hardware vulnerabilities comprehensively.
- We partner with national companies like Home Depot and Western Union for trusted IT solutions.
Associations and certifications
- CompTIA A+
- CompTIA Network+
What people say
Valued supplier
Knowledge unquestioned
Expeditious manner
Professional and friendly
Always there for us
Services
Desktop Support
We provide comprehensive desktop support for small businesses and home offices. Our certified technicians handle hardware/software upgrades, virus removal, and system optimization. With over 20 years of experience, we ensure your computers run efficiently while maintaining data security.
Backup Solutions
Our private cloud backup solutions safeguard business data against accidental deletion or hardware failure. We implement reliable systems that ensure rapid data recovery, minimizing downtime. Regular backups protect critical information for clients in Vermont and New Hampshire.
Security Audits
We conduct thorough security audits evaluating network infrastructure, email systems, and hardware vulnerabilities. Our assessments help develop robust security protocols to protect sensitive data. Continuous endpoint protection defends against emerging threats for businesses of all sizes.
On-Site Service
Our fast on-site service addresses urgent technical issues within 4 business hours. Non-emergency repairs are handled within 1-3 business days. This service ensures minimal disruption for small businesses requiring immediate technology support in Vermont and New Hampshire.
Maintenance Plans
We offer proactive maintenance plans to keep systems updated and optimized. Our technicians schedule regular checkups, ensuring software/hardware remains current. This prevents performance issues and strengthens security for small businesses and home offices.
People
Anthony Micklus
Owner
Founder of IT Services since 2004 with prior IT experience since 1992. Holds CompTIA A+ and Network+ certifications. Expanded service areas through strategic acquisitions while maintaining focus on small business IT solutions.
Caleb Micklus
Technician
Supports IT operations with hands-on technical expertise. Collaborates with senior staff to deliver reliable solutions for clients ranging from home offices to national corporations like Home Depot and Western Union.
Questions
What areas do you serve?
We primarily serve Vermont and New Hampshire, including expanded services in the St. Albans area since 2009.
How quickly do you respond to emergencies?
Emergency calls receive priority handling within 4 business hours for critical IT issues.
Are you certified for IT services?
We hold CompTIA A+ and Network+ certifications, ensuring technical expertise and industry standards compliance.
Do you work with national companies?
Yes, we provide limited IT services for clients like Lowes, Home Depot, and Western Union nationwide.
How do backups protect my data?
Our private cloud backups ensure rapid recovery from accidental deletion or hardware failures while maintaining data security.
What maintenance options exist?
We offer proactive maintenance plans with scheduled updates and system optimization to prevent technical issues.
Reviews (1)
David, Accurate Rubber Products, Inc.
Mar 17, 2018
Report
I T Services has been a valued supplier to Accurate Rubber Products for many years. His knowledge is unquestioned as is his commitment to solving any and all issues we have had over the years.
