Business Details
Emergency
services
Trusted Computer Repair & IT Support in Latham
AmGeek is a locally owned and operated computer support and repair service specializing in resolving technical issues for both personal and business clients. With over 15 years of hands-on experience, our founder, Ed Barnat, has successfully addressed thousands of computer problems ranging from minor software glitches to complex hardware failures. Our approach prioritizes personalized service, transparent communication, and cost-effective solutions tailored to each client's unique needs. We offer both in-person and remote support, ensuring accessibility for clients in Latham, NY, and surrounding areas.Our expertise spans virus removal, system optimization, hardware replacement, and data recovery, with a focus on restoring functionality and extending the lifespan of your devices. Customer satisfaction is our top priority, as evidenced by our commitment to clear explanations, competitive pricing, and follow-up support. We pride ourselves on building long-term trust through reliability and technical proficiency, making us the go-to resource for individuals and businesses seeking dependable IT solutions.
Services
Computer Repair
Remote Support
Virus Removal
System Tune-Ups
Hardware Replacement
Data Recovery
Password Recovery
Software Installation
Network Setup
Email Troubleshooting
Highlights and features
- We offer transparent pricing with no hidden fees.
- Our remote support resolves issues without physical visits.
- 15+ years of experience solving complex technical problems.
- Personalized service tailored to individual and business needs.
- Guaranteed follow-up support to ensure lasting solutions.
What people say
Saved my laptop
Professional and patient
Data recovery success
Remote support convenience
Trusted technician
Services
Computer Repair
AmGeek specializes in diagnosing and repairing hardware and software issues for Windows desktops and laptops. Services include replacing faulty components like hard drives, batteries, and keyboards while preserving data integrity. Technicians address performance issues caused by malware, outdated systems, or hardware degradation. Clients receive detailed explanations of repairs and preventive maintenance tips to extend device lifespan.
Remote Support
Secure remote assistance resolves software-related problems without requiring physical device transport. Experts troubleshoot connectivity issues, remove viruses, and optimize system performance through real-time screen sharing. This service suits urgent problems needing immediate resolution while maintaining data privacy through encrypted connections and post-session verification.
Virus Removal
Comprehensive malware detection and elimination restores system stability and security. Technicians use advanced tools to identify hidden threats while preserving personal files and settings. Post-removal optimization ensures improved performance, with client education on safe browsing practices to prevent future infections through email attachments or suspicious websites.
System Tune-Ups
Performance enhancement service addresses slow boot times and application lag through disk cleanup, registry optimization, and unnecessary program removal. Technicians configure power settings for hardware longevity and install essential software updates. Clients receive recommendations for hardware upgrades when software solutions prove insufficient for sustained performance improvements.
Data Recovery
Specialized recovery techniques salvage critical files from failed storage devices while minimizing further damage. Technicians create disk images to work on copies rather than original media, ensuring data integrity. Services include transferring recovered files to new drives and implementing backup strategies to prevent future data loss from hardware failures or accidental deletion.
People
Ed Barnat
Owner & Windows Specialist
Ed Barnat, AmGeek's founder, has over 15 years of experience in computer repair and IT support. Specializing in Windows systems, he combines technical expertise with clear communication to resolve client issues efficiently. His approach emphasizes transparency, education, and long-term solutions.
Questions
What computer issues can you fix?
We handle virus removal, hardware replacement, system optimization, data recovery, and software troubleshooting for Windows desktops and laptops.
Do you offer remote support?
Yes, secure remote assistance resolves software issues without transporting your device. Sessions start at $80 per hour with no hidden fees.
How much does computer repair cost?
Pricing varies by complexity: virus removal starts at $80, hardware replacement ranges from $100–$300, and data recovery costs $150–$400.
Are services available outside business hours?
Emergency support is available past regular hours, though appointments are preferred for guaranteed availability during standard operating times.
Can you recover data from failed drives?
Yes, we specialize in salvaging files from malfunctioning storage devices while minimizing further damage through professional recovery techniques.
Do you service business computers?
We provide corporate IT support including network setup, system optimization, and website management for local businesses in the Capital Region.
Reviews (4)
Ken Nercessian
Apr 14, 2021
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Knowledgeable, professional and great customer service. Ed serviced both of our business laptops that were running slow. With the cleanup and the hard drive upgrade, they both are operating at lightning speed thanks to Ed.
Atom James
Feb 09, 2019
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Ed helped me about a year ago replace a dead power supply and update my pc. Good guy, fast service. Bit pricier than expected though. Would certainly come back if I ever needed more support!
Vicky McCaffrey
Jan 21, 2019
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I am a complete computer illiterate. Ed has helped on many occasions, most recently by getting me back on the internet after being off a week after my husband & friend were not able to get us back on. He has repaired my computer at his shop 3 times & was instrumental in recovering data when our old hard drive failed and putting it on our current computer. He is cheerful, helpful & available past business hours if necessary (don't call Sunday morning though). Give him a try.
Elaine Frankonis
Apr 14, 2018
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I have been using AmGeek both for periodic tune-ups and for problem solving for almost 15 years. When I lived near him, I would bring my cpu in to his shop. Now he works his magic remotely. He is the only computer tech I trust to let into the inner sanctums of my machine. Trust is a crucial reason why I keep using his services, since he has access to everything on my drives. Not only does he solve whatever problems I am having, he provides advice on how to keep them from happening -- and he answers all questions, no matter how basic or complicated the answers, with patience and thoroughness. I continue to recommend him to friends who are reluctant to let anyone access to their private information on their computers.
