Business Details
Emergency
services
Your Trusted IT Support Partner in Hammond, LA
RAM Computer Services has been delivering comprehensive IT support across Tangipahoa, Livingston, St. Tammany, and surrounding parishes for over 15 years. Our team prioritizes exceptional customer service, combining technical expertise with approachable communication to ensure businesses operate seamlessly. We specialize in reducing operational stress through proactive system management, enterprise-level support, and tailored cybersecurity solutions. Locally owned by Ron Taylor, a community leader with deep ties to Hammond's business ecosystem, we maintain a physical storefront for convenient repairs while serving businesses of all sizes.Our proven track record includes critical support for the City Court of Hammond and enterprise IT management for multi-location organizations. By handling everything from network maintenance to vendor coordination, we enable clients to focus on core operations while we safeguard their technological infrastructure.
Services
Virtual IT Department
Remote Support
Anti-Virus Protection
Remote File Backup
Local Image Backups
Vendor Management
Email Management
Remote Access
Highlights and features
- We offer 15+ years of local IT expertise with enterprise-level solutions
- Our team provides immediate remote support and proactive system monitoring
- We maintain 24/7 emergency response availability for critical issues
- Locally owned with deep community business connections
- We handle complete IT lifecycle management from setup to disaster recovery
What people say
Excellent service
Quick to respond
Amazing support
Highly recommend
Reliable solutions
Services
Virtual IT Department
Enterprise-level IT support designed for small businesses. Includes system monitoring, security management, and disaster recovery planning. Our team becomes your dedicated IT department, handling everything from network maintenance to user support while providing cost-effective solutions that scale with your business needs.
Remote Support
Immediate remote assistance for computer issues. Available via call, email, or text, our technicians connect directly to your systems to resolve problems quickly. Most issues are addressed in real-time, with complex cases receiving priority follow-up to minimize operational disruption through continuous connectivity and troubleshooting.
Remote File Backup
Secure offsite data protection with version control. Using encrypted cloud storage, we maintain copies of all business files with 10 previous versions accessible from any internet connection. This ensures business continuity through complete data recovery options for accidental deletions, system failures, or disaster scenarios while maintaining strict security protocols.
Local Image Backups
Rapid system restoration following hardware failures. We create complete server images that enable full recovery within one hour using either repaired systems or loaner servers. This service minimizes downtime during critical failures through immediate access to complete system backups stored locally for fast deployment when every minute counts.
Vendor Management
Streamlined third-party vendor handling for technology needs. We manage relationships with software providers, internet services, and equipment suppliers on your behalf. This eliminates communication bottlenecks while ensuring optimal service levels and cost efficiency through centralized coordination of all external technology partnerships and service agreements.
People
Ron Taylor
Owner
Ron Taylor has led RAM Computer Services since its founding, bringing over 15 years of IT expertise to Southeast Louisiana businesses. Active in local business leadership as former Hammond Chamber of Commerce board member and Rotary Club president, he maintains hands-on involvement in client service delivery while directing company operations.
Questions
What IT services do you offer for small businesses?
We provide virtual IT departments, remote support, cybersecurity, data backup solutions, and vendor management tailored to small business needs.
Do you offer emergency after-hours support?
Yes, we provide 24/7 emergency IT support through our dedicated after-hours line for critical business needs.
How do you handle data backup and recovery?
We use encrypted cloud backups with version control and local image backups for complete protection against data loss scenarios.
Which areas do you service?
We serve Hammond, Baton Rouge, Covington, and surrounding parishes throughout Southeast Louisiana.
Can you support multi-location businesses?
Yes, we manage IT infrastructure for organizations with multiple offices, including network setup and centralized system management.
How does your remote support work?
Our technicians connect securely to your systems via remote access tools to diagnose and resolve issues without requiring onsite visits.
Videos
Reviews (5)
Philip Danos
Jun 05, 2022
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Now that RAM has a VOIP department, they are a one stop shop for all of your business's networking needs. Rumor has it they have one of the best VOIP Technicians in the area.
Vanessa McClain
Oct 10, 2021
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Ram Computer Service always provide provides excellent services. They are a local provider that you can count on.
Cameron Cason
Oct 22, 2020
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RAM Computer Services has served us well for several years now. When we have an issue they are always very quick to resolve it.
Jason R.
Oct 14, 2020
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Do not use this company for ANY IT or repair services. Brought in an older laptop to backup and update the operating system (very easy). I am not sure what they did other than overcharge me which I disputed. I cannot use my laptop as the operating system does not work after the "upgrade." Do not expect an itemized invoice of services for your computer or laptop either. Completely unprofessional. I now have unusable laptop. Consumer beware.
Debra Menasco
Aug 25, 2020
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I have been looking for a new laptop for some time. It is so very overwhelming with all the different types and brands available. Ron listened to what I was looking for and made a couple of recommendations that were perfect for me. Thanks Ron for all your help!