Business Details
19 Years
experience
Expert Computer Repair & IT Support in Hays, KS
Tech Junkies was founded in 2007 with a clear mission: to provide reliable, customer-focused technology solutions to residents and businesses across Western Kansas. Over 16 years, we have built a reputation for delivering expert IT support, personalized computer repair services, and cutting-edge hardware tailored to individual needs. Our team of certified technicians combines deep technical knowledge with a commitment to clear communication, ensuring clients understand every step of the repair or customization process. We prioritize data security, offering comprehensive backup solutions to protect valuable information during hardware failures or accidental deletions. Our flat-rate pricing model eliminates hidden fees, providing transparency and peace of mind for all services.From diagnosing complex system issues to building high-performance gaming PCs, we approach every challenge with precision and dedication. Our open communication policy ensures clients receive regular updates throughout the repair process, fostering trust and accountability. By focusing on long-term relationships rather than one-time transactions, we have become a trusted technology partner for thousands of customers in Western Kansas. Our dedication to continuous learning keeps us at the forefront of evolving tech trends, enabling us to deliver solutions that enhance productivity and efficiency. Whether supporting individual users or streamlining business operations, Tech Junkies remains committed to making technology work seamlessly for our clients.
Services
Home IT Support
Residential Care Plans
Gaming PCs
Home PCs
Hardware Repairs
Software Support
Screen Repairs
Details
- Year established: 2007
Highlights and features
- We have 16 years of experience in computer repair and IT support.
- Our flat-rate pricing ensures no hidden fees or surprise charges.
- We prioritize data protection during all repair and maintenance services.
- We provide fast, responsive service with guaranteed turnaround times.
- Our technicians maintain open communication throughout the repair process.
What people say
Patient and professional
Fast and efficient replacement
Never condescending
Communicated throughout process
Resolved tough laptop issue
Services
Home IT Support
Our expert technicians provide comprehensive home IT support, resolving hardware and software issues while implementing security measures to protect personal data. We offer both in-person and remote assistance for maximum convenience. Our service includes virus removal, system optimization, and network setup to ensure seamless home computing experiences.
Gaming PCs
We design and build high-performance gaming PCs tailored to individual requirements, using premium components for optimal frame rates and gaming performance. Our systems undergo rigorous testing to ensure reliability under demanding workloads. We also provide upgrade paths and maintenance plans to keep gaming rigs performing at peak levels.
Residential Care Plans
Our residential technology care plans offer ongoing support and preventive maintenance for home computer systems. These subscription-based services include regular checkups, software updates, and priority repair access. Plans help prevent major issues while providing cost-effective technical support for households.
Screen Repairs
We specialize in professional screen repair services for laptops, desktop monitors, and mobile devices. Our technicians use quality replacement parts and precision tools to restore display functionality. The service includes calibration and testing to ensure optimal visual performance after repairs.
Software Support
Our software support covers operating system troubleshooting, application installation, and performance optimization. Technicians resolve compatibility issues and configure systems for maximum efficiency. We provide both reactive problem-solving and proactive optimization services for residential clients.
Questions
What services does Tech Junkies offer?
We provide computer repair, IT support, gaming PC builds, home computer sales, screen repairs, and software support for residential and business clients.
Do you offer emergency repair services?
While we don't provide 24/7 emergency services, we prioritize urgent cases and typically complete repairs within 24 hours.
What makes Tech Junkies different from other repair shops?
Our 16 years of experience, flat-rate pricing, data protection guarantees, and open communication policy set us apart from competitors.
Do you service both individuals and businesses?
Yes, we provide customized IT solutions for both residential clients and commercial operations across Western Kansas.
How do you handle data security during repairs?
We implement comprehensive backup protocols to protect client data during all hardware repairs and system maintenance procedures.
What areas do you serve?
We primarily serve Western Kansas, including Hays, Colby, and surrounding communities with both in-store and on-site services.
Reviews (4)
Dylan Jacobs
Jun 11, 2022
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Awful experience. I took my computer for a diagnostic and was told my graphics card was bad, all fine. I ordered a new one and installed it and my computer still didnt power on. After calling them to say the issue wasnt resolved I was told I'd be charged $100 for them to "fix" it. I took the computer back down and asked that they put in their GPU and show me that the computer powered on. I get a call that now my power supply is bad and I asked if they checked it any, they wanted another $75 for a separate diagnostic.
After declining that and bringing home my computer I find that they never plugged a cable back in into the back of the power supply. I plugged it in and the pc powered right up. Lazy work and not at all trying to help the customer. If you care about your computer take it somewhere else
After declining that and bringing home my computer I find that they never plugged a cable back in into the back of the power supply. I plugged it in and the pc powered right up. Lazy work and not at all trying to help the customer. If you care about your computer take it somewhere else
Jonathan Barba
May 20, 2022
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My daughter's computer crashed the week before finals. Needless to say, she was stressed and in a panic. We call Tech Junkies and brought the computer to them that very same day. They had it overnight, fixed the problem, and got my daughter back on her way. Great experience. Thank you.
Deb Bowen
May 15, 2022
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Tech Junkies saved the day for me! My computer crashed-died this morning while I was on a zoom Critical Care nursing Symposium for continuing education credits. I need these CEU's to renew my Registered Nurse license. Tech Junkies had a computer for me to purchase! They transferred all my apps and required material from the dead computer to my new computer! I didn't miss out! Thank you so much Tech Junkies!
Sara McWhirter
May 10, 2022
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Computer went down while helping family that lost their home and farm in the 4 County Fires. They worked with me, so I could get it back to going. I was traveling back and forth. Thank You for your fast service.
