Business Details
30 Years
experience
Your Trusted Computer Repair Experts in Watertown, NY
Since 1996, Computer Doc has been a trusted provider of computer maintenance, repair, and upgrade services in Jefferson County, NY. Our family-run business, now operating from a remodeled home office since 2024, prioritizes friendly, professional service while educating customers throughout the repair process. We encourage active client participation to build transparent relationships between users, technicians, and technology.With over 25 years of local experience, we guarantee satisfaction through 100% no-charge data recovery attempts for unrecoverable cases and flat-rate diagnostics. Our commitment to personalized service and community trust has made us a reliable choice for both personal and business computer needs.
Services
Data Recovery
Custom PC Builds
Computer Repair
Remote Service
Virus Removal
Hardware Diagnostics
Software Upgrades
System Maintenance
Details
- Year established: 1996
Highlights and features
- We offer over 25 years of experience in computer repair services.
- Family-owned and operated since transitioning to home operations in 2024.
- Emphasize customer education during all repair and maintenance processes.
- Guarantee satisfaction with no added fees for flat-rate diagnostics.
- Provide free data recovery attempts if data remains unrecoverable.
Services
Data Recovery
Specialized recovery of lost or damaged data from storage devices. Utilize advanced tools to retrieve files with no charge if recovery fails. Serve both personal and business clients needing urgent data restoration.
Custom PC Builds
Tailored construction of gaming or office PCs based on client specifications. Guide customers through component selection while handling full assembly. Ensure optimized performance for individual computing needs and budgets.
Computer Repair
Comprehensive diagnostics and repair for all computer makes and models. Address hardware failures, software issues, and system malfunctions with flat-rate pricing. Prioritize clear communication about repair processes and costs.
Remote Service
Remote troubleshooting for software issues, virus removal, and system updates. Connect securely to resolve problems without requiring physical device transport. Ideal for quick fixes and technical guidance.
Virus Removal
Complete system scans and removal of viruses, spyware, and other malicious software. Implement protective measures to prevent future infections. Restore system speed and security with guaranteed flat-rate service.
Questions
What computer services does Computer Doc offer?
We provide data recovery, custom PC builds, virus removal, hardware/software diagnostics, and repairs for all computer types with flat-rate pricing.
Do you service both personal and business computers?
Yes, we handle repairs and maintenance for both individual users and business computer systems with equal attention to detail.
What areas do you serve?
We proudly serve Jefferson County, NY, including Watertown and surrounding communities for all computer repair needs.
Is data recovery free if unsuccessful?
Yes, we charge nothing for data recovery attempts that don't successfully retrieve your files or information.
Can you build custom gaming PCs?
Absolutely, we specialize in building high-performance gaming PCs tailored to your specific requirements and budget.
Reviews (6)
David Shadmani
Dec 15, 2021
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Very fast service. Excellent customer service. I took my MacBook Pro here to have the track pad replaced. He had the part in quick and replaced it over his weekend so I could have my computer back on Monday. Unbeatable price. 100% recommend!
Tori Kelly Fan
Sep 16, 2021
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I had a problem with my laptop and he fixed it in less than 2 days. He's honest and the prices are good.
Cityline Sully
Jun 20, 2021
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I used Computer Doc over a year ago. He has a "Can Do" attitude. He was always honest with me. He did excellent work. I would always go back to him if I need help ir have questions. He charges very reasonable rates and I feel that I am getting better service than with other places that would charge a lot more. He is like a throwback to the times when people were fair and honest and cared about quality.
Howard L.
Jun 19, 2021
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John knows his stuff. Turned my 7 year old laptop into a new, efficient reliable computer again. I'd recommend him him to anyone that has a computer problem. Reasonable prices as well. Would definitely use his expertise again if I have any other computer problems.
Timwheel
Jan 06, 2020
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Great service, friendly people and awesome rates! I brought a pc there and they worked magic. Nobody else could figure this thing out but they fixed it and didn't hit me with some huge fee either. I will bring all my computer problems to them!
Bill Draper
Jan 03, 2020
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The technician figured out my issues the first time. Excellent service, thorough and good personality. Communication was great via internet and phone. I recommend COMPUTER DOC INC. Thank You!