Business Details
We are Tim's Computers, a locally owned and operated computer retail and service business serving the Baton Rouge area for over 25 years. Our current location at 2138 S. Sherwood Forest Blvd opened on July 1, 2002, and is staffed by an experienced team dedicated to resolving all customer computer needs. We prioritize creating positive, stress-free computer experiences for every client who visits our store or requests on-site support. Our large showroom floor features fully functional demo computers and dedicated training booths to help customers test products and build technical skills. We assemble all custom new computer systems within 1 to 2 business days, and include complete documentation and necessary drivers with every purchase. Every new computer we sell comes with a 30-day money-back guarantee, and we offer lifetime labor coverage for all hardware repairs and upgrades performed at our store. Our expansive service department is equipped to handle repairs for all makes and models of computers, both in-store and on-site at residential and commercial locations.
We provide free, no-obligation estimates for all repairs and upgrades to help customers make informed decisions about fixing or replacing their devices. All repair work we complete is backed by a 30-day labor warranty, and all parts we sell are covered by a 30-day money-back guarantee for full customer peace of mind. We maintain a large inventory of new and used computers, components, and peripherals, and will special order products for customers if the item is not in stock. Our on-site service options for both home and business clients are offered at competitive rates, with flexible scheduling to accommodate busy customer schedules. We are committed to delivering the personalized, attentive service that only a locally owned business can provide, and we stand fully behind the quality of our work and products.
We provide free, no-obligation estimates for all repairs and upgrades to help customers make informed decisions about fixing or replacing their devices. All repair work we complete is backed by a 30-day labor warranty, and all parts we sell are covered by a 30-day money-back guarantee for full customer peace of mind. We maintain a large inventory of new and used computers, components, and peripherals, and will special order products for customers if the item is not in stock. Our on-site service options for both home and business clients are offered at competitive rates, with flexible scheduling to accommodate busy customer schedules. We are committed to delivering the personalized, attentive service that only a locally owned business can provide, and we stand fully behind the quality of our work and products.
Highlights and features
- We have served Baton Rouge for over 25 years.
- We offer 30-day money-back guarantees on all new computers.
- We provide lifetime labor coverage for hardware repairs and upgrades.
- We back all repair work with a 30-day labor warranty.
- We offer free no-obligation estimates for all repairs and upgrades.
Services
Computer Repair
We provide in-store and on-site repair services for all makes and models of home and business computers. Our experienced technicians diagnose issues quickly and complete repairs efficiently to minimize device downtime. All repair work is backed by a 30-day labor warranty for full customer assurance.
New Computer Sales
We assemble all custom new computer systems within 1 to 2 business days, and include complete documentation and necessary drivers with every purchase. Every new computer we sell comes with a 30-day money-back guarantee for customer satisfaction. We also provide lifetime labor coverage for all hardware repairs and upgrades performed on new systems purchased from our store.
Used Computer Sales
We offer a wide selection of quality tested used computers for home and business use at affordable price points. All used systems we sell are fully inspected to ensure reliable performance for everyday tasks. Customers can also purchase individual used computer components and peripherals from our large in-store inventory.
On-Site Computer Service
We offer convenient on-site computer service for both residential homes and commercial businesses across the Baton Rouge area. Customers can schedule appointments at times that work with their busy schedules to avoid disruptions to work or daily life. Our technicians travel directly to client locations to complete repairs, upgrades, and troubleshooting on-site.
Computer Upgrade Services
We provide hardware and software upgrade services for all makes and models of home and business computers. Upgrades are completed by our experienced technicians to improve device speed, performance, and functionality. All upgrade work is covered by our lifetime labor warranty for long-term customer peace of mind.
Reviews (5)
Robert LeBlanc
Apr 15, 2022
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Horrible service. Dishonest people. Lies continuously. Very disorganized. Rip off! Don't be dumb! I made a huge mistake. Get away from there. No warranty. I will take my loss of $1300 as a lessons learned.
Bobby L.
Mar 29, 2022
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I hate to give bad reviews, but everyone thinking about using Tim's Computers should read the bad reviews on this site prior to making a decision on the good reviews. I bought a brand new Lenovo Computer there (4 months ago) that has not worked right since I bought it. It has been in the local shop twice and was fixed another time while I waited. The fix lasted 2 days. I have been asking for a replacement but they refuse to replace it.
Two weeks ago they decided to send it back to the factory for a "fix" and I called today and it's still at their location on Sherwood. Nothing progressed since I dropped it off. It's very simple, I made a huge mistake using Tim's Computers for my purchase. I should have known better when I walked through the front door and had to dodge junk to get to the counter. Go check it out. Fred Sandford's junkyard looks better than Tim's place of business.
I think I'll just take my lumps and go buy a new one elsewhere and let the credit card company fight the vendor. May have to because they probably lost mine in the mess. :) DON"T EVEN THINK ABOUT IT! STAY AWAY FROM TIM's! Not BBB Certified.
Two weeks ago they decided to send it back to the factory for a "fix" and I called today and it's still at their location on Sherwood. Nothing progressed since I dropped it off. It's very simple, I made a huge mistake using Tim's Computers for my purchase. I should have known better when I walked through the front door and had to dodge junk to get to the counter. Go check it out. Fred Sandford's junkyard looks better than Tim's place of business.
I think I'll just take my lumps and go buy a new one elsewhere and let the credit card company fight the vendor. May have to because they probably lost mine in the mess. :) DON"T EVEN THINK ABOUT IT! STAY AWAY FROM TIM's! Not BBB Certified.
Tami DuBose
Mar 08, 2022
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2020: This is where I bring my computer problems. They've always fixed my computer. 2022 update with another RAVE: Love these guys/gals. Tim's Computer Repair in Baton Rouge is ALWAYS my go to for computer services. I've had at least 4 computers repaired over many years. Even when a desktop couldn't be repaired, they recovered ALL my data. Last night, my laptop jumped off the couch & fell on her head. The screen was inoperable. It took less than 5 minutes for the tech to bring her back to life. Thanks!
Nol Tendo
Feb 26, 2022
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Appreciate how helpful you all were. Thanks for having SATA cables to purchase. I feel bad I couldn't sink more money to support you all. Thanks again.
Prod By LordSeance
Jul 23, 2021
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My custom built pc started shutting off and on I took it to the original builders they couldn't find the problem so after 6 weeks I decided to give someone else a shot get a 2nd opinion Tim's not only determined the problem! They were determined to fix the problem keeping me in the loop it'll be ready next week, The beginning of a new partnership going forward!
