Business Details
27 Years
experience
Trusted IT Services and Computer Repair in Hull, MA
We are a small, customer-focused technology support company serving businesses and individuals across the United States since 1999. Our expertise spans computer repair, email support, network configuration, and website development, with a particular emphasis on user-centric design and measurable outcomes. With decades of combined experience, we specialize in resolving technical challenges through both onsite and remote services, prioritizing clear communication and practical solutions. Our team maintains deep familiarity with Mac and PC platforms, Microsoft Exchange, Google Workspace, and various email clients.We operate from our Hull, Massachusetts shop while providing service to Hingham, Scituate, Cohasset, and surrounding communities. Our diagnostic process includes hardware analysis and software optimization, with transparent pricing that applies $20 diagnostic fees toward repair costs. We emphasize long-term client relationships over transactional interactions, ensuring technology supports business objectives rather than complicating them.
Services
Computer Repair
Email Support
Networking
Remote Support
Security Cameras
Data Recovery
1 on 1 Training
Website Development
Computer Tune-Up
Virus Removal
Details
- Year established: 1999
Highlights and features
- We offer over 20 years of experience in IT services and computer repair
- Our technicians provide both onsite and in-shop service options
- We apply $20 diagnostic fees toward repair costs
- We support both Mac and PC platforms with equal expertise
- Our remote support services resolve issues quickly without equipment movement
What people say
Prompt and efficient
Polite and helpful
Saved me so many times
Great, fast service
Amazing support
Services
Computer Repair
We repair all computer hardware components including screens, drives, power jacks, and motherboards. Our technicians handle virus removal, software installation, and system optimization. With both onsite and in-shop options, we serve residential and business clients across the South Shore region. Our $20 diagnostic fee applies toward any necessary repairs.
Email Support
Our team provides comprehensive email solutions including setup, migration, and troubleshooting. We support Microsoft Exchange, Google Workspace, and various email clients. Services include mailbox management, connectivity fixes, and configuration for optimal performance. Remote support available for US and UK clients.
Networking
We install and configure wired and wireless networks for homes and businesses. Our services include router setup, network security implementation, and device connectivity solutions. Technicians optimize network performance while ensuring data protection and system compatibility across all connected devices.
Remote Support
Our remote support service resolves technical issues without requiring equipment movement. Through secure screen-sharing technology, we provide real-time troubleshooting for software problems, email configuration, and system updates. Available for clients across the United States and United Kingdom.
Data Recovery
We specialize in recovering lost or damaged data from various storage devices. Our technicians handle hard drive failures, accidental deletions, and system crashes. Using advanced tools, we retrieve critical information while maintaining data integrity and client confidentiality throughout the process.
Questions
Which towns do you service?
We provide onsite service in Hingham, Hull, Scituate, Cohasset, Marshfield, Norwell, and Weymouth, Massachusetts.
Do you work on Mac computers?
Yes, we have over 20 years of experience with Mac hardware and software solutions.
What does computer diagnostic cost?
Our diagnostic service costs $20, which applies toward any required repair costs.
How long does repair take?
Most diagnostics complete within 24 hours, with typical repairs taking 1-2 business days depending on complexity.
Do you offer remote email support?
Yes, we provide remote email assistance for clients across the US and UK with same-day appointments available.
Reviews (7)
Caroline Carr
Aug 10, 2021
Report
Good Geeks encapsulated everything I wanted out of the creative process and efficiency of making and producing promotional materials. It was challenging to relay the purpose of my work on paper, however Kat and Todd did an incredible job at helping me organize my thoughts and goals regarding my business. I would recommend them to anyone and am grateful for there work ethic, efficiency and quality of product. Thank you so much for helping grow my business.
Ethan'S. Reason
May 18, 2021
Report
Across the board, we would highly recommend Good Geeks for web design and hosting services. They were professional, collaborative, creative, and fast to respond to questions. We couldn't be more pleased with the communication and transparency provided during the planning process! Kat produced an amazingly beautiful redevelopment of our nonprofit website that is more efficient and productive for both the visitors to our site, as well as for us administrators "behind the scenes." We are excited to have this refreshed, high-quality site that meets all of our needs (checking all of our "wish-list" boxes) while at the same time remaining affordable for our nonprofit budget!
Haley Muir
Apr 23, 2021
Report
Kat did a great job helping me back up and save photos off of an old laptop I needed to get rid of. I was very nervous about losing some family photos that weren't backed up anywhere else and Kat was able to swoop in and save the day! All photos are now saved elsewhere and backed up on another hard drive.
Eileen Muir
Feb 18, 2021
Report
I have had the pleasure of having both Todd & Kat work on my computer. They are very professional & knowledgeable Geeks. They take the time to explain the problem & are a local business to me. I highly recommend their services.
Karen Shirey
Feb 04, 2021
Report
I bought a new laptop recently and asked the folks at Good Geeks to set it up for me, and to transfer my files from my old laptop to my new one. Who knew the process would be made so easy by the Good Geeks? I brought my new laptop home the following day and it was good to go! Thanks so much!
Irwin Nesoff
Jan 13, 2021
Report
The folks at Good Geeks are life savers. I was using a usb drive for backup. When my Mac needed a new hard drive, it was replaced by Apple, but the backup usb failed as well. I am working on a book with a deadline and my first five chapters were in that back up. I brought the drive to them and the very next day I had all my info saved to another usb drive. THANK YOU! Todd and the folks saved me from recreating months worth of work and now I am back on scheudue to meet my deadline.
Linda Luke
Dec 02, 2020
Report
Kat & Todd have saved me so many times! They are prompt and efficient and also a lot of fun to work with. They've helped me with various issues on my Mac, and also helped me set up a new laptop during the quarantine. I can't recommend them highly enough and enjoy supporting a small local company when I do business with them!
