Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Lancaster, PA
Founded in 2001, ONE 2 ONE has dedicated itself to providing personalized IT solutions for small-to-mid-sized businesses across Lancaster County and beyond. Our mission centers on cultivating long-term relationships with clients who prioritize strategic growth and value empowerment through education. With expertise in managed IT services, cybersecurity, and strategic planning, we serve diverse industries including manufacturing, healthcare, nonprofits, and government agencies.Our proven processConsult, Implement, Manageensures tailored solutions that align technology with business goals. Backed by a 90-day money-back guarantee and a commitment to transparency, we deliver 24/7 support with an average response time of 15 minutes. Our teams deep local market knowledge and focus on servant leadership distinguish us as a trusted IT partner.
Services
Fully Managed IT
Co-Managed IT
Cybersecurity Services
vCIO Services
IT Compliance
Data Backup
Network Support
Cloud Solutions
Help Desk Support
IT Consulting
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of experience in IT services for SMBs.
- Our 24/7 support ensures average response times under 15 minutes.
- Tailored solutions align IT strategy with business-specific goals.
- Proven process guarantees transparency and client confidence.
- 90-day money-back guarantee ensures service satisfaction.
What people say
Very responsive
Knowledgeable team
Problem resolved
Great partner
Peace of mind
Services
Fully Managed IT
Our Fully Managed IT services provide comprehensive oversight of your technology infrastructure. We handle system maintenance, security updates, and network monitoring to ensure uninterrupted operations. This solution reduces internal IT burdens, allowing businesses to focus on core activities while leveraging cutting-edge technology.
Cybersecurity Services
Cybersecurity Services protect against threats through endpoint detection, DNS filtering, and encrypted password management. We implement proactive measures to safeguard sensitive data, ensuring compliance with industry regulations. Our round-the-clock monitoring minimizes breach risks for businesses in high-stakes sectors like healthcare and finance.
vCIO Services
vCIO Services deliver strategic IT leadership without executive hiring costs. We align technology investments with business objectives, offering roadmap planning and budget reviews. This service empowers executives to make informed decisions while maintaining compliance with standards like SEC, PCI, and SOC.
Co-Managed IT
Co-Managed IT extends your existing team with specialized expertise. We fill skill gaps during peak projects and provide compliance support without adding permanent staff. This flexible model ensures continuous IT staffing while maintaining operational control for internal teams.
Data Backup
Data Backup solutions ensure business continuity through secure, automated system redundancies. We implement resilient infrastructure to protect against data loss from hardware failures or cyberattacks. Our services guarantee rapid recovery, minimizing downtime for critical operations in manufacturing and healthcare sectors.
Questions
What industries do you specialize in?
We serve manufacturing, healthcare, nonprofits, government agencies, and distribution businesses with tailored IT solutions.
Do you offer 24/7 support?
Yes, our 24/7 help desk provides remote and onsite support with an average response time of 15 minutes.
How do you ensure data security?
We use endpoint detection, DNS filtering, encrypted password management, and compliance-focused cybersecurity protocols.
What is your service guarantee?
We offer a 90-day money-back guarantee if our services fail to meet your expectations.
Can you help with IT compliance?
Yes, we ensure compliance with SEC, PCI, SOC, and healthcare regulations through tailored security frameworks.
How do you handle emergency IT issues?
Our team responds to emergencies within 15 minutes and resolves critical issues promptly to minimize downtime.
Videos
Reviews (7)
Amanda McComsey
Feb 12, 2022
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One2One's staff of professionals areattentive to our company's needs. Great response time on daily IT support tickets. On a recent project, both Michael Magee and Mike Liebgott were quick to resolve a time sensitivematter. We can always count on One2One to provide the highest quality support!
Ashlinn Masland-Sarani
Aug 31, 2021
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One2One is super at communicating, being patient, and resolving issues. Sometimes IT and tech places can be a bit impatient with people who aren't as familiar with the trade, but One2One is always professional and never rushes us. They take time to listen to an issue, and then they make it better. Highly recommend!
Kevin Ressler
Aug 30, 2021
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After 17 years of having an on-staff Director of IT, we needed a replacement plan when she retired. The reality was that she did a lot of everything and we couldn't replace her with just one person. Our network was built around her preferences and her particular vision of network engineering priorities. As things were about to change, we knew that we should move to an MSP model and that this transition would require some delicacy. One2One was fantastic in the process of migrating authorities over, helping us navigate what services we no longer needed, and even helping us to prioritize some of our equipment needs that saved us money when they could have kept supporting legacy without our knowing we were making needless investments. One2One feels like a partner in the work.
They feel ethical and honest and have been supporters and champions of us from day one. We don't regret the switch and would strongly encourage anyone in consideration to take a look at them for your needs.
They feel ethical and honest and have been supporters and champions of us from day one. We don't regret the switch and would strongly encourage anyone in consideration to take a look at them for your needs.
Joseph Strosser
Aug 28, 2021
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We have been customers of One 2 One for over a decade now and they always provide excellent service in a very prompt manner. Our IT infrastructure is critical to our business and they have always provided excellent service. Their monitoring services allow us to solve issues before they even become a problem so we have had very little down time over the past decade, in no small part due to their support.
Michael Lillis
Aug 27, 2021
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I've been with a company that uses ONE2ONE as our technical support for over 7 years and I have to say that they have helped me resolve every problem I have ever called them for. The people who work there should be commended for their customer and technical service skills. Thanks for all you do. Mike
Angie Strauser
Aug 15, 2021
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After switching to One to One last year, we have seen an incredible difference in response time, customer service and outcomes to our technical problems when reaching out. Our customers can be a little demanding so to have a technician dedicated to solving any issues we have goes a long way!
Campus Oral Surgery
Aug 12, 2021
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My experience with one 2 one has been absolutely amazing over the last year and a half. I personally have had the opportunity to deal with Mike on a regular basis. He has been available at any given moment and always willing to help me in any way he can. There are many times that he has went above and beyond. Thanks you one 2 one for all of you do your hard work does not go unnoticed.