Business Details
22 Years
experience
Your Trusted IT Partner in Wichita, KS
Founded in 2004 by Alex Harb, Ribbit Computers has established itself as a trusted technology solutions provider in Wichita, Kansas. Our expertise spans computer repair, retail, and customized gaming systems, supported by a team of certified technicians with decades of combined experience. We operate three local locations in West Wichita, Northeast Wichita, and Derby, offering on-site and remote support services to meet diverse technological needs. Our commitment to quality is reflected in our use of advanced diagnostic tools and genuine replacement parts for all repairs. We prioritize customer education, ensuring clients understand their device issues and solutions.With a focus on community service, we provide personalized support for both individuals and businesses. Our 20-year legacy demonstrates our ability to adapt to evolving tech challenges while maintaining core values of integrity and reliability. We guarantee transparent pricing and no hidden fees across all services. Our team undergoes regular training to stay current with the latest technological advancements. This combination of local expertise and technical proficiency makes us a preferred choice for technology solutions in south-central Kansas.
Services
Custom Gaming PCs
Computer Repair
Soldering Repair
Phone Repair
Gaming Console Repair
On-Site Services
Remote Support
Data Backups
Details
- Year established: 2004
Highlights and features
- Locally owned and operated since 2004 by technology expert Alex Harb
- Certified technicians with 20+ combined years of repair experience
- Three convenient locations serving Wichita and Derby, Kansas
- Same-day service available for urgent computer and mobile device repairs
- Transparent pricing with no hidden fees for all repair services
What people say
Great work, polite and responsive
Best computer help around
Affordable, quick same day service
Earned my trust
Extra years out of my laptop
Services
Computer Repair
Our comprehensive computer repair service addresses hardware failures, software issues, and performance optimization for desktops and laptops. We handle operating system reinstallation, virus removal, hardware upgrades, and component replacement using quality-tested parts. With certified technicians and diagnostic equipment, we resolve complex technical problems while maintaining data integrity and minimizing downtime for both personal and business users.
On-Site Services
Our on-site service brings expert technical support directly to your location for business clients and individuals with large equipment. Certified technicians travel to your home or office with mobile diagnostic tools to resolve network issues, hardware failures, and software configuration problems. This service includes equipment installation, system optimization, and emergency repairs while maintaining security protocols and professional standards.
Remote Support
Our remote support service provides immediate technical assistance through secure online connections. Certified technicians diagnose and resolve software issues, configuration problems, and system errors without requiring physical device transport. Using encrypted communication channels, we offer real-time troubleshooting, security updates, and performance optimization while maintaining client data privacy and system integrity.
Custom Gaming PCs
We design and build custom gaming PCs tailored to specific performance requirements and budget considerations. Our configurations feature high-end components, optimized cooling systems, and specialized graphics capabilities for demanding gaming applications. Each build undergoes rigorous testing to ensure stability and performance, with options for future upgrades and technical support throughout the system's lifecycle.
Phone Repair
Our phone repair service addresses screen replacements, battery issues, and internal component failures for major smartphone brands. Using precision tools and quality replacement parts, we perform water damage recovery, charging port repairs, and camera module replacements. Each repair includes functionality testing and warranty coverage while maintaining device security features and data protection protocols.
People
Alex Harb
Founder
Alex Harb established Ribbit Computers in 2004, leveraging technical expertise to build a community-focused technology solutions provider. With two decades of industry experience, he oversees operations while maintaining commitment to quality service and customer satisfaction.
Questions
What services does Ribbit Computers offer?
We provide computer and mobile device repairs, custom gaming PC builds, on-site technical support, remote diagnostics, and retail sales of computing equipment and accessories.
Do you offer same-day repair services?
Yes, we provide same-day service for many common repairs when completed before 3 PM, including screen replacements and quick hardware fixes.
Are your technicians certified?
Our team includes certified professionals with ongoing training in the latest computer repair techniques and technologies.
What locations do you serve?
We operate three locations in Wichita (West and Northeast) and Derby, Kansas, serving clients across south-central Kansas.
Do you offer remote technical support?
Yes, we provide secure remote support services for software issues, system optimization, and configuration problems without requiring device transport.
Reviews (6)
Felix Dobosz
May 12, 2022
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I went to Ribbit Computers because of a PC hardware issue. Joseph was friendly, knowledgeable and very helpful. He showed alot patience and answered all my questions to resolve my issues. Thank you Joseph at Ribbit. 5 stars!
Gloria N.
May 06, 2022
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I had a security virus that over took my computer and could not get out of. I called Ribbit and they said bring my laptop in and if they can fix it it would be $60.00. I said ok and brought it in. He said it was a simple fix and charged me nothing. Very unexpected but very appreciated.
Long Line
Sep 27, 2021
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Aizik helped me with my MacBook Pro that I had screws I believed were stripped beyond repair. He swiftly solved the problem free of charge. I cannot recommend Ribbit enough!
Kirk Haney
Sep 18, 2021
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Though the mouse that I purchased originally did not work I took it back and got a second mouse of the same kind, which also did not work with my computer. But I received excellent service and no questions asked return on the first mouse, and I left the second mouse at the store. I did not want to deal with it anymore.
Kimberly Voth
Jun 26, 2021
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They get 1 star for being more knowledgeable about computers than me. Downsides: 1) They do not sell any NEW (comes in the original box) computers, only refurbished. I did not find this out until I had to replace the computer they ran diagnostics on. 2) While they were up front about the cost of diagnostics and backing up/transferring data, they were NOT up front about the length of time to back up the data and transfer to a new computer.
After calling to check on the back up, they said it would take 3 days. After calling to see how long the transfer would take, they said 3 days. This means I must be without a computer for a week. Not good in the middle of a pandemic, when so many people are working from home via the internet and their computer. 3) This type of service is not convenient for people who live and work 45-60 minutes away and have to make 3-4 trips to Wichita in a week and a half just to have a working computer. Especially, in the midst of extra-cold, extra-snowy weather. Bottom line: I will go elsewhere next time I have computer issues.
After calling to check on the back up, they said it would take 3 days. After calling to see how long the transfer would take, they said 3 days. This means I must be without a computer for a week. Not good in the middle of a pandemic, when so many people are working from home via the internet and their computer. 3) This type of service is not convenient for people who live and work 45-60 minutes away and have to make 3-4 trips to Wichita in a week and a half just to have a working computer. Especially, in the midst of extra-cold, extra-snowy weather. Bottom line: I will go elsewhere next time I have computer issues.
Esam S.
Jun 02, 2021
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I'd bought a great refurbished laptop some years ago from Ribbit. Still going great with a few tweaks here and there. Took it to them yesterday because a MS Windows update was not functioning. The two gentlemen diagnosed the issue, spent about 15 minutes doing so, and showed me a fix that I could do at home.which worked. They wouldn't accept any payment for the time spent since "we just showed you how to do it". Have always been impressed with their professionalism and honesty and they don't disappoint. My next laptop is coming from.you got it. Ribbit!
