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27 Years
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Custom Gaming PCs & Laptops | XOTIC PC Lincoln, NE
XOTIC PC has been a leader in the custom gaming PC and laptop market since its founding in 1999. Based in Lincoln, Nebraska, the company combines Midwest work ethic with cutting-edge technology to deliver high-performance systems tailored to gamers, creators, and professionals. Every system is hand-built to order, with rigorous quality assurance testing ensuring peak performance out of the box. The company emphasizes customization, offering extensive options for hardware, aesthetics, and personalization.

XOTIC PC stands behind its products with a lifetime warranty covering parts and labor, alongside dedicated technical support from its Lincoln-based team. With over 350,000 systems built, the company maintains a 4.7 average rating on third-party platforms, reflecting its commitment to customer satisfaction and innovation.
Services
Custom Gaming PCs Custom Laptops Workstations Component Upgrades Custom Wrapping Lifetime Warranty Technical Support Financing Trade-In Program Accessories
Details
  • Year established: 1999
Highlights and features
  • We offer a lifetime warranty covering parts and labor for all systems.
  • Our custom configurator ensures every component is tested and approved for performance.
  • Midwest-based support team provides personalized assistance from factory-trained experts.
  • Rigorous stress testing guarantees rock-solid stability and reliability.
  • Extensive customization options include automotive paint, hydro-dipping, and laser etching.
What people say
Excellent customer service Rock-solid technical support Top quality hardware Lifelong customer Quick and easy process
Update Listing
Services
Custom Gaming PCs
XOTIC PC crafts high-performance gaming desktops tailored to individual preferences. Each system uses rigorously tested components for reliability and power. Gamers benefit from optimized thermal management and overclocking capabilities without sacrificing stability. The builds support the latest graphics cards and processors, ensuring future-proof performance for demanding titles.
Custom Laptops
Custom gaming laptops combine portability with cutting-edge hardware. Systems feature high-refresh-rate displays, advanced cooling solutions, and premium components. Options include AI-powered GPUs and upgradable configurations. Each laptop undergoes extensive testing to ensure durability and performance in mobile environments.
Workstations
Workstations deliver power for CAD, 3D modeling, and rendering tasks. Systems use enterprise-grade processors, ECC memory, and high-end GPUs. Thermal efficiency and long-term reliability are prioritized for professional workflows. Pre-installed software optimization ensures compatibility with industry-standard applications.
Component Upgrades
Upgrade existing systems with tested, compatible components. Services include GPU swaps, RAM expansions, and storage upgrades. Technicians ensure seamless integration with current hardware. Lifetime labor coverage applies to all upgrade installations performed by XOTIC PC.
Custom Wrapping
Personalize systems with vinyl wraps, hydro-dipping, and carbon fiber finishes. Options include full-coverage designs and textured surfaces. All wraps are applied in-house using scratch-resistant materials. Custom artwork is available at no additional cost for unique visual identities.
Questions
What does XOTIC PC's lifetime warranty cover?
The lifetime warranty covers parts and labor for repairs, including component replacements and system diagnostics. Labor remains free for life, but customers pay for replacement parts if outside standard warranty periods.
Can I fully customize my gaming PC?
Yes, our configurator allows full component selection, including processors, GPUs, memory, and storage. Aesthetic options include automotive paint, hydro-dipping, and laser etching for personalized designs.
How long does shipping take for pre-built systems?
Pre-built systems ship the next business day. Delivery typically takes 3-5 business days within the continental US, with international shipping options available at checkout.
Do you offer trade-in options?
Yes, our trade-in program provides credit toward new builds based on your system's condition and specifications. The process includes free shipping and instant value estimates.
What support options are available?
Support includes live chat, phone assistance, and remote diagnostics. Midwest-based technicians provide factory-level troubleshooting. Augmented reality tools help visualize repair processes during support sessions.
Reviews (5)
Pratt Fowler
Jun 05, 2022 Report
I was happy with my laptop, but when the casing was damaged I sent it in for a repair, that was more than four months ago. Since I've had nothing but problems trying to get answers or a timeline. The various departments do not communicate with each other. Nothing happens on time, when you attempt to follow up with management they give you excuses and attitude. Once I receive my laptop, if that ever happens I plan on never dealing with these people again.
Chad Cassens
May 16, 2022 Report
I've never felt more disrespected by a company than with XoticPC. I am now on my 7th call with them in the last 15 days to try and get a return shipping label so that they can repair a 1 month old laptop with a corrupted hard drive. 7 calls later on top of the additional $40 invoice for a return label (paid a week ago) and yet can't even be sent the label. I don't understand how a business can function like this but I certainly will never work with them again after the abysmal customer experience I've had.
Jordan Garry
May 07, 2022 Report
Bought an HP Omen 17 laptop, their site listed the specs as having a 1440p 165hz display, but the laptop I received had a 1080p 144hz display. After I told them, they fixed the specs but refused to give me a refund for the difference in specs. Their price was also much higher than purchasing through HP directly.
Danny Brooks
May 04, 2022 Report
Bought a custom gaming laptop from this company and it came with a shotty windows installation and full of bloatware. All I wanted was a computer to play casual games in and this thing won't even run Google Chrome. Have had several specialists look at it and all of them informed me that there's a good chance I got scammed. Will not be doing business with this company again.
Ginji Demon Slayer Strife
Apr 07, 2022 Report
The dates and times given for laptops to arrive changed drastically. I checked to see if the model I wanted was in stock before ordering I was told it was. After ordering, I couldn't get a clear response until about 12 business days later where I was told. The model I wanted wouldn't be in until June. Why not just tell me so I could browse and try something else?!