Business Details
23 Years
experience
Trusted Computer Repair Services in Portland, OR
Established in 2003, Portland Support Computer Repair has built a reputation as a trusted provider of comprehensive computer repair services in the Portland metropolitan area. Our team of skilled technicians combines technical expertise with exceptional communication skills, ensuring clients receive clear explanations and tailored solutions for their technology needs. We specialize in repairing all major brands of computers and laptops, offering free diagnostics, same-day service when possible, and transparent pricing with no hidden fees.Our commitment to proactive support helps clients avoid future issues, while our personalized approach ensures continuity through assigned technicians. With a focus on community service and environmental responsibility, we recycle replaced parts and maintain strong relationships with local businesses and residents in Portland, Beaverton, Tigard, and Lake Oswego. Our fifteen years of operation and 98% repeat business rate demonstrate our dedication to quality service and customer satisfaction.
Services
Computer Repair
Laptop Repair
Data Recovery
Apple Repair
On-site Service
Free Diagnostics
Part Replacement
Network Setup
Windows Repair
Mac Repair
Details
- Year established: 2003
Highlights and features
- We offer free computer diagnostics with no obligation to proceed.
- Our technicians have backgrounds in communication and teaching for clear explanations.
- We prioritize proactive support to prevent future technology issues.
- 98% of our business comes from satisfied repeat customers.
- We recycle replaced computer parts for environmental responsibility.
What people say
Free diagnostics
Knowledgeable staff
Prompt service
Transparent pricing
Repeat customers
Services
Computer Repair
We provide comprehensive computer repair services for all major brands, addressing hardware failures, software issues, and performance optimization. Our technicians diagnose problems accurately and implement lasting solutions while explaining technical details in plain language. With experience spanning Windows and Apple systems, we ensure your computer operates efficiently for both personal and business use.
Laptop Repair
Specializing in laptop repairs, we handle screen replacements, battery issues, keyboard malfunctions, and internal component failures. Our technicians use genuine parts and advanced diagnostic tools to restore functionality to all laptop brands. We offer same-day service when possible and provide free diagnostics to ensure transparent pricing before any repairs begin.
Data Recovery
Our data recovery service salvages lost files from damaged hard drives, SSDs, and storage devices using specialized equipment in a controlled environment. We handle accidental deletions, hardware failures, and water-damaged media while maintaining strict confidentiality. Clients receive a detailed assessment before any recovery attempts to understand success probabilities and costs.
Apple Computer Repair
We specialize in Apple product repairs, including MacBooks, iMacs, and desktop systems. Our technicians understand macOS intricacies and use authentic tools for screen replacements, logic board repairs, and software troubleshooting. We maintain Apple-specific diagnostic equipment to ensure proper functionality after repairs while offering competitive pricing compared to official service centers.
Free Diagnostics
Our complimentary diagnostic service identifies hardware and software issues without obligation to proceed with repairs. Using advanced testing equipment, we pinpoint problems with processors, memory, storage drives, and system software. Customers receive a clear explanation of findings and repair options with no hidden fees or pressure to commit to services.
People
Grant Chandler Lansing
Owner/Operator
With over 40 years in the computer industry, Grant leads Portland Support Computer Repair through a commitment to ethical service and technical excellence. He specializes in complex repairs and system optimization while maintaining direct client relationships. His teaching background ensures clear communication about technical matters for all customers.
Questions
What computer brands do you repair?
We repair all major brands including Apple, Dell, HP, Lenovo, Asus, Acer, Toshiba, and Sony computers and laptops.
Do you offer same-day repair services?
Yes, we provide same-day service when possible for diagnostics and common repairs, depending on part availability.
What areas do you serve?
We serve Portland, Beaverton, Tigard, Lake Oswego, Aloha, and surrounding areas in Oregon.
How much do your repair services cost?
Costs vary by repair type. We provide free diagnostics with no obligation and transparent pricing before any work begins.
Can you recover data from damaged devices?
Yes, we offer data recovery services for damaged hard drives, SSDs, and storage devices using specialized equipment.
Do you accept credit card payments?
Yes, we accept all major credit cards for computer repair services and parts replacements.
Reviews (7)
Gregson Parker
Mar 15, 2022
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Have used Grant (& his Sundance Kid, Dave) for both bidness & pers'l computer acquisitions & repairs for 20+ yrs. Their svc is way above market, & their prices way below. Extraordinary customer TLC. Wholeheartedly recommend these cats, w/ zero reservations!
David E.
Jan 05, 2022
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AWESOME! No need to look for any better computer repair/service than Portland Support - there isn't any! Prompt, professional, friendly and understanding owners. Saved my butt big time at 1/5 what it would have cost me to go someplace else - most of which charge $200 or more the minute you walk in the door! I am so thankful I found these guys. They were able to get my computer up and running and retrieve 15 years of work that I was ready to give up on and start all over. Thank you, Thank you, Thank you.
Dan Fleszar
Oct 06, 2021
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I didn't end up having Grant fix my laptop because the repairs were too much. As in it was best to get a good one instead. I appreciated Grants transparency about that, as well as their swift diagnosis for my broken screen. We will keep them on our list to call for any future computer repart needs. Give them a call for great service and a free consultation!
C. Cart
Sep 22, 2021
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On Tuesday I took my old Acer computer into Grant. The processor was just old and worn out. Grant was able to upgrade me to a Lenovo Think Centre and transfer all of my information from my old computer. He gave me a great deal, ($450 w/Labor) for this type of PC. It is faster than anything I have used previously even from work! I was able to take it home on Thursday and I couldn't be more pleased! I highly recommend Portland Support Computer Repair on SW Canyon.
Leslie Chao
Sep 11, 2021
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My computer had some very complex issues and Grant fixed it with patience and care. What is remarkable about Portland Support Computer Repair is their excellent communication and kindness. He knew how how dependent I am on my computer for work and he was so kind and patient with me; even though I was anxious. He also was fair with his pricing and guaranteed his work. The ambiance of the repair shop is also awesome. There are all of these kitschy souvenirs and funny antiques. It has a super laidback mom and pop store vibe. I couldn't be happier with PSCR and with Grant. I recommend this to everyone.
Anne Orwick
Jul 13, 2021
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Yes I highly recommend Portland Support Computer Repair. Of course all staff are experts in all aspects of computer repair, but more important to me, they never make me feel stupid or tiresome! My questions are treated with seriousness and respect for which I am so grateful!
Wendy Stewart
May 02, 2021
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Dave and Grant rock. They've saved me more than once over the phone and have repaired my computers numerous times. Always a pleasure to go into the store and take in the comfy vibes. And they never make me feel like I've done something incredibly stupid and shouldn't be allowed around a computer. I've recommended Portland Support to friends and they had a great experience too. When I get a computer I only rely on a single tech-y and since I've retired, my tech-ies are Dave and Grant.
