Hardware engineer

CV Resume of Ahmed

Tampa, FL

OBJECTIVE

To be considered as a hardware engineer or equivalent position in a professional business.

SUMMARY OF QUALIFICATIONS

10 years of experience in working with computer maintenance, installation and repair.
5 years of working with HP servers, HP backup solution( MSL),and HP MSA storage works.
Proven ability to prioritize and complete multiple tasks and projects.
Ability to handle pressure and difficult situations well.
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EDUCATION

Major: Bachelor in communications July 2010
High-level institute of electric and electronic engineering, Tripoli, Libya
Other Studies: Microwave, HF, Fiber optic, AM/FM Radio transmission
Graduation Project: comparison between ATM and MPLS networks

TRAINING AND CERTIFICATIONS

HP Commercial Desktop, Workstation and Notebooks APS(Certificate).
HP ProLiant Servers [2005] APS (Certificate).
HP ProLiant ML/DL Servers [2007] APS (Certificate).
HP BladeSystems [2007] APS (Certificate).
Exam HP0-K02 Implementing HP BladeSystem (Class Training + Exam)
Exam HP0-K03 Integrating and Managing HP BladeSystem in the Enterprise Class Training+ exam)
Solaris 10 Operating System Essentials ED 1 (Class Training).
System Administration for the Solaris 10 OS Part 1 ED 1(Class Training + Exam).
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PROFESSIONAL EXPERIENCE

Babel technology & consultant .LTD (HP Golden Partner)
8/2006-Current
Tripoli, Libya
Tier 3 hardware engineer
Servicing & supporting HP Desktops, Laptops and Workstation,
Servicing & installing HP ProLiant ML\DL Servers,
Servicing & installing HP Blade Servers
Servicing, installing and repairing HP MSL (backup solution).
Direct support with the costumer through the phone and on-site.
Complete hardware installation and basic OS installation of Data centers including Servers, backup solution, and disk storage.
Installation of HP backup solution using HP Data protector as a management software.
Covering HP warranty on enterprise solutions.
Creating reports using MS Visio.
Very proficient using Microsoft Word, PowerPoint, Excel, Access, Outlook and Windows

Digital LTD

8/2004-10/2005
Tripoli, Libya
Technician
Diagnose and repair desktops, and laptops
Installation of LAN for internet cafe customers.
First Help line support for customers.

Raid For Computer

8/1999-10/2004
Tripoli, Libya
Technician
Installing OS and updating drivers on desktop and laptops.
Replacing faulty parts on desktops and laptops
Installation of LAN for internet cafe customers.

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PERSONAL SKILLS

Teamwork
Experienced in working within a team-based culture which involved planning, organization, co-ordination and commitment to company all of which I gained during my group course works and at work.
Competent in building and maintaining positive working relationships, sharing information with others and showing respect for alternative views.

Problem Solving
Experience in developing a clear and sufficient description of the problem and logically synthesizing a concise solution, which I effectively used in everyday order challenges.
Developed strong analyzing and diagnostic skills as part of degree, this was put to test while solving many engineering related problems at work.

Fast learning
As technology is my favour joy, i was able to combine my job with attending classes at the institute, resulting with the eight highest over all average in the class of the year 2010, and a satisfaction of the company i worked for.

Multilingual
English, Arabic

Teamwork, Problem Solving, Fast learning.
Multilingual
English, Arabic

Bachelor in communications

HP Commercial Desktop, Workstation and Notebooks APS(Certificate).
HP ProLiant Servers [2005] APS (Certificate).
HP ProLiant ML/DL Servers [2007] APS (Certificate).
HP BladeSystems [2007] APS (Certificate).
Exam HP0-K02 Implementing HP BladeSystem (Class Training + Exam)
Exam HP0-K03 Integrating and Managing HP BladeSystem in the Enterprise Class Training+ exam)
Solaris 10 Operating System Essentials ED 1 (Class Training).
System Administration for the Solaris 10 OS Part 1 ED 1(Class Training + Exam).

Acceptable locations:	Tampa, FL, USA
Total experience:	10 years
Year of birth:	1984, male
Currently employed:	No
Name & Surname:	Ahmed
Phone Number:	813 992 3366
City & State:	Tampa, Florida
Zip / Postal Code:	33647
Street Address:	18002 Richmond Place Dr