We offer one of the broadest and most comprehensive local service and sales offerings, providing on-site service for networks, personal computers, printers, and peripherals. We are proud of the customer loyalty that we have earned through years of high-quality personal service. Our comprehensive service offerings include:
* On-site Service, Support & Upgrades
* New Systems & Component Sales
* Network Installation & Support
* Wireless Access & Security
* Virus / Spyware Protection & Removal
* Affordable Maintenance Plans
We provide regular on-site service at $120/hr (8AM-5PM, Monday-Saturday) within Santa Cruz County. Emergency after hours support is also available at $170/hr with a one hour minimum. Our field repair specialists remain on call 24 hours a day, 7 days a week. We are trying to fulfill the serice the same day and complete client satisfaction. In-house service is available at out shop Monday through Friday from 8AM-6PM, Saturday 10AM-4PM. Our in-house diagnostic (up to 30 minutes) is a flat fee of $50. In-house labor rates are $95/hr.
Our client's greatest return on investment comes from the careful design and implementation of a coherent information technology framework. Today's rapid changes in hardware and software technology frequently drive expectations for increased productivity which may not be justified by a necessary prerequisite commitment to careful planning and implementation.
At User-Friendly Computing, we guide our customers through today's minefield of choices and pitfalls to provide them with the proper technology foundation, training, and support. We are a full-service firm, providing consulting services, network installation, maintenance, training, support, sales, and service.
Our knowledge in all major network environments, operating systems, and computer hardware helps us guide you towards efficient use of your resources, both by avoiding pitfalls and by identifying new technology to improve productivity. We strive to keep our customers informed, serviced, and satisfied with the latest in computer technology. At User-Friendly Computing , we place a very high emphasis on careful design of the Information Infrastructure on which our clients rely.
Highlights, Specialties & Features
- General Troubleshooting and Repair
- Virus and Spyware Removal and Protection
- Networking Services (Printer / Internet Sharing, Wireless)
- System Upgrades and Performance Optimization
- New PC Workstation and Laptop Computers
- Business Services and Maintenance Contracts
Professional Associations & Certifications
- Santa Cruz Chamber of Commerce
- Think Local First Santa Cruz County
- Bureau of Electronic and Appliance Repair
- Better Business Bureau
- Santa Cruz and Monterey County
- American Express, PayPal, Personal Checks, Debit Cards, MasterCard, VISA
|City||Santa Cruz , CA|
|Address||505 River Street|
|Phone Number||(831) 423-9653|
Peter Huemer has over 25 years of experience in computer consulting. Having worked for a number of other computer service companies, Peter Huemer came to Santa Cruz in 1993 and recognized a real need for experienced, high-quality, local computer service in Santa Cruz. His background includes extensive knowledge, training, and experience in network and system design, integration, and deployment. Peter is works with all major PC operating systems, LAN/WAN topologies, hardware, and groupware applications, including Netware, Windows NT/2000/2003/2008, Exchange, as well as other groupware and virtualization platforms. Some of Peter's past successes include deployments and support at Los Gatos Christian Church, City and County of San Francisco, San Jose State University, Stanford Linear Accelerator, City of Livermore, City of Newark, and the Veteran's Administration. Peter also has extensive experience in server and database migration, and has provided support and guidance for hundreds of businesses seeking to maximize productivity via their Information Technology infrastructure.