Our goal is to make our clients happy with their technology. Whether it's a home computer that has gotten slow and needs to be cleaned up or a corporate network that needs attention to details to make sure that the systems run and are protected from viruses and lost, corrupted data, we can help. Our company has over 35 years of knowledge in how to keep technology working and doing what it needs to do.

We come from the corporate arena and have experience managing I.T. departments as well as internal help desks for small corporations and large Fortune 500 networks. Our mentality is that we need to do two things:

1. Not waste time, but get it working quickly and correctly.

2. Make the user feel comfortable towards the technology and towards our support.

If we leave a customer and they feel like we have talked over their head or have been unfriendly or uncommunicative, WE HAVE FAILED, even if the technology is working when we leave.

We also believe that no client should be charged for our time if it's not working when we leave. NO FIX / NO CHARGE.

We also don't have a travel charge if you are within 60 miles of Greensboro, NC.

And if you aren't located in NC, we can STILL support you with Remote Support allowing our company to help you when you need it usually faster than waiting for a support technician to arrive.

As for services, we handle all technology support as well as your web design / web hosting needs. We also have a whole division that specializes in Internet Marketing making sure that your website can be found for the RIGHT TARGETED KEYWORDS and that once they find you, the website has the right message that makes them want to use you.

If someone calls one of our website clients and says, "I found you on the web, and I knew that you were exactly what I was looking for," we've done our jobs.

This is just a small snapshot of what we can do for you, but we would really rather talk with you in person about what your unique needs are. We offer a FREE 1 hour consultation and would love to know more about what you are looking for. You can reach us at 1-866-800-4060 or call us directly at 336-686-8090.

Give us a call and let's talk. We understand Geek, but we PREFER English!!!

Highlights, Specialties & Features

  • Remote Computer Support (Residential & Commercial)
  • On-site Computer Support (Residential & Commercial)
  • Web Design
  • Web Hosting
  • Internet Marketing
  • Search Engine Optimization

Professional Associations & Certifications

  • Microsoft Certified System Engineers
  • Help Desk 2000 Manager Certification

Payment Options

  • PayPal, Personal Checks, Debit Cards, MasterCard, VISA

Contact Details

  Website
  Person Ron Pierce
  City Greensboro , NC
  Zip Code 27265
  Address PO Box 100100
  Phone Number (336) 253-5100
  Tollfree (866) 800-4060
  Fax N/A

Business Representative

Ron Pierce

President

18 years of technology and marketing experience working with all types of companies and all levels of employees and residential users including assuming the role of part-time CIO for business clients. Believes that EVERY person deserves an enjoyable technology experience that is professional and fairly stress-free.

Products & Services

National Remote Computer Support

$45 per half hr. Min. half hour
National Remote Computer Support

If you have an Internet connection, we can remotely connect to your computer and trouble shoot any software issue you may be experiencing no matter where in the world you are located. We can locate spyware, viruses or configuration issues any program may be experiencing. Call our 866-800-4060 x1 and ask to have a Remote Computer Support session started with you.

NO FIX / NO CHARGE


Residential Computer Support

$85 / hr. (Min. 1 hr.) No Travel Charge
Residential Computer Support

Let us help you make that computer go fast again or get your data off of your old computer on to that new computer you just got. Maybe you would like to setup a new printer or share it with all the computers at your house. We can also assist you with setting up a wireless network so that it's secure and you don't have to worry about a neighbor using YOUR internet. And if you think you may have a virus on your computer, we can check that out for you as well and help get your computer clean. We never charge unless we fix it, and we do our best to never talk over your head.

Yes, we understand and can speak Geek, but we much prefer English!

Call us today at 866-800-4060 or 336-686-8090 and let's schedule a time that's convenient for you.

NO FIX / NO CHARGE

NOTE: Depending on location within the U. S., hourly rates may be adjusted to accommodate that region's avg. hourly charge.


Commercial Computer / Network Support

$85 - $150 / hr (Avg. $100 / hr.)
Commercial Computer / Network Support

Technology is a TOOL. It should make operations easier not harder. When we sit down with you, we look at how you are using your technology and help you find ways to make your company more productive. We look at what you are doing to keep everything running smooth as well as what you are doing to protect yourself. Our goal is to become your I. T. resource that you turn to and view as a critical addition to your company.

With over 35+ years of experience dealing with all sizes of networks, we understand your desire to "just make it work" and letting someone you trust handle the details while you focus on making your company successful.

Call us at 1-866-800-4060 or 336-686-8090 and let's talk about what you need and want from your technology.

Call us today!

NO FIX / NO CHARGE

NOTE: Depending on location within the U. S., hourly rates may be adjusted to accommodate that region's avg. hourly charge.

Promotions & Discounts

$49. 95 PC Tune Up Special!

$49. 95 PC TUNE UP SPECIAL

Let us perform a 10-point inspection on your PC to see what may be keeping it from going FAST!

We'll look to see.

* Anti-virus / Spyware protection up to date
* Windows System file errors
* Clean up files that are bogging your computer down
* System tweaks that could help speed your system up

Then we will report back to you what we found and what we did to resolve the problems.

If your Internet Explorer is taking FOREVER to start or your PC loads everything under the sun before you can do anything, THIS is the special for you.

NOTE: This is done by REMOTE SUPPORT ONLY. Also, should a virus, spyware, malware or other unauthorized program be found, the $49. 95 does not cover the removal and repair of the system. A separate quote would be issued at that time before work would begin. The client assumes all risk and liability for any damages or loss data that may occur due to repairs. It is recommended that a current backup be made of all critical and important files before any computer diagnostics or support is done by any computer support engineer.

  • I would recommend this business
  • Ron is aware and committed to my long term success, not just the problem at hand.

Ron has always provided a level of service that makes him appear part of my company instead of an outside vendor. His goal has been to meet and exceed my service needs and he is sensitive to identifying how my business could be more profitable.

Value for moneyTheir goal is exceeding my expectations
Service & supportThey try to respond asap
QualityThey get it right and then some
LocationLocation is not a factor. They are as close as email
Overall ratingExcellent

  • I would recommend this business
  • Come onsite or remote access to computers
  • None

Ron and Jose are the best and take the time to make sure the customer understands what the problem was and how to make sure it does not happen again. They are the only computer guys I know that take the time to make computereze understandable. I highly recommend their services.

Value for money
Service & support
Quality
LocationDoesn't matter where you are, they can help
Overall ratingExcellent

  • I would recommend this business
  • These guys know what they're doing!
  • I had no excuse to buy a new computer

Tried to install a hard drive myself. Big mistake, major compatibility issues. Thought my computer had gone to that great computing place in the sky, but no, Josť resurrected it and breathed new life into it. He's a miracle worker!

Value for moneyHe undercharged me
Service & supportHe's a pro
QualityStill working fine a year later
LocationHe came to my office, how convenient is that?
Overall ratingExcellent

Customer Testimonials

We have used Trinity Solutions, Inc as our consultant for over four years. They have effectively assisted our company with the general maintenance of our computer network and by recommending necessary technological advancements. Ron is extremely reliable and his timely commitment to us is unprecedented. Due to his upstanding character and his knowledge and skill in his field, we confidently place our trust in Ron and Trinity Solutions, Inc.

Sincerely,

Melanie Lemly
Office Manager
Apple, Koceja & Associates, PA
Certified Public Accountants


Testimonial from David Moff, SPHR

To whom it may concern;

I have worked with Ron Pierce in two capacities. As VP-HR for Kay Chemical Company from 1988-2003, I worked with the entire staff. During that time, Ron served as Manager of the IT help desk and trained many of our employees on the use of technology and was a trouble shooter for network problems. Since October 2003, I have used Ron as an independent Consultant to install and manage the IT infrastructure at The HR Group, Inc.

In both roles, Ron has always been a tremendous help. Particularly, he is attentive to our needs, listens to our problems, and finds solutions that fit our needs and ALWAYS delivers on what he says he will do. I tell him I want our systems to work like a light switch - When I flip the switch, I expect the light to come on. This he delivers on.

Sincerely,

David Moff, SPHR
Chief Executive Officer
The HR Group, Inc.


Testimonial from Pamela Tucker, Financial Business Manager

Presbyterian Counseling Center is a non-profit 501C who counsels all faiths. We had the privilege six years ago of working with Trinity Solutions setting up and networking our computers. Ron has always been available during down times, which were few and far between and innovative with our growing business. We still today have a strong working relationship.

I highly recommend Trinity Solutions. If you have any questions, please feel free to contact me at 336-288-1483 ext 107. I will be happy to recommend this fine and outstanding company.

Sincerely,

Pamela Tucker
Financial Business Manager
Presbyterian Counseling Center

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