We are a locally owned and operated company that has been in business since 2001. Most of our technicians have been with us for several years (some up to 6+ years). Most of our new business comes from referrals from the thousands of satisfied customers who have used our services in the past. We believe strongly in our ethical responsibility to protect the confidentiality of its customers' data, information, and we demonstrate the upmost respect for your personal privacy.
Our primary business is a service and support company, not retailing, so we have no incentive to try to convince you to purchase new equipment when a repair would be the smarter solution to your problem. Although we will tell you if it would be wiser to purchase a new system than to invest more money in repairing your older equipment, that advice will be based on your best interest, not on a hardware sales goal that needs to be meet by a technician or salesperson.
We often have a free alternative to meet your security or productivity software needs, something that Geek Squad and many of our other competitors cannot (or will not) offer. Although we may recommend a product that includes a subscripition charge because it offers superior performance or features, we often can also offer a free alternative to those on a more limited budget.
Highlights, Specialties & Features
- Computer Repair
- Virus Removal
- Data Recovery
- Network Monitoring And Maintenance
Professional Associations & Certifications
- A+ Better Business Bureau Rating
- Angie's List Super Service Award Winner
- Raleigh NC, Durham NC, Cary NC, Wake Forest NC, Garner, NC
- American Express, Discover, PayPal, Personal Checks, Debit Cards, MasterCard, VISA
|City||Raleigh , NC|
|Address||4205 Wake Forest Rd Suite 206|
|Phone Number||(919) 841-5506|
Seeing a niche that wasn't filled (at that time), I founded "PC Wizards" (our former name) in December 2001 with a mission to provide outstanding friendly professional computer services to small businesses and home computer users in the greater Raleigh, Durham, and Cary NC area at affordable prices. Since then many competitors have sprung up offering similar services but none offer the outstanding customer service provided by Tech Wizards technicians, the most knowledgeable and friendly technicians in the area.