We are a locally owned and operated company that has been in business since 2001. Most of our technicians have been with us for 10+ years. Most of our new business comes from referrals from the thousands of satisfied customers who have used our services in the past. We believe strongly in our ethical responsibility to protect the confidentiality of its customers' data, information, and we demonstrate the upmost respect for your personal privacy.
Our primary business is a service and support company, not retailing, so we have no incentive to try to convince you to purchase new equipment when a repair would be the smarter solution to your problem. Although we will tell you if it would be wiser to purchase a new system than to invest more money in repairing your older equipment, that advice will be based on your best interest, not on a hardware sales goal that needs to be meet by a technician or salesperson.
We often have a free alternative to meet your security or productivity software needs, something that Geek Squad and many of our other competitors cannot (or will not) offer. Although we may recommend a product that includes a subscripition charge because it offers superior performance or features, we often can also offer a free alternative to those on a more limited budget.
Highlights, Specialties & Features
- Laptop & Computer Repairs, Upgrades, and Cleanup/Tuneups
- Virus and Malware Protection and Removal
- Data Backup and Disaster Recovery
- Hard Drive and File Recovery; Password Recovery
- New PC Setups and Old PC-to-New PC Transfers
- Internet and WiFi Troubleshooting
- Network Setup, Monitoring & Maintenance
- Proactive Service Agreements for businesses of all sizes
Professional Associations & Certifications
- Better Business Bureau "Accredited Business" with A+ Rating
- Angie's List Super Service Award Winner
- Home Advisor Screened & Approved
- ARCBO (Association of Computer Repair Business Owners)
- MSP Alliance Seal of MSP Ethical Conduct
- Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Wake Forest, Rolesville, Knightdale, Garner, Holly Springs.
- American Express, Debit Cards, Discover, MasterCard, PayPal, Personal Checks, VISA
|City||Raleigh , NC|
|Address||4319 Professional Ct - Suite 205 (open by appointment only)|
|Phone Number||(919) 841-5506|
Seeing a niche that wasn't filled (at that time), I founded "PC Wizards" (our former name) in December 2001 with a mission to provide outstanding friendly professional computer services to small businesses and home computer users in the greater Raleigh, Durham, and Cary NC area at affordable prices. Since then many competitors have sprung up offering similar services but none offer the outstanding customer service provided by Tech Wizards technicians, the most knowledgeable and friendly technicians in the area.
Products & Services
Desktop & Laptop Services
PC and laptop repairs and upgrades
Virus/malware detection and removal
Internet connection troubleshooting
Computer peripheral troubleshooting (including printers, scanners, etc.)
New PC setup and optimization
Old-to-new computer data transfers
Wired network setup and trouble-shooting
Wireless network setup and trouble-shooting
Server installations and trouble-shooting
Network Attached Storage (NAS) device setup and troubleshooting
Network design and installation
Remote network administration
Router, firewall, and switch installation and troubleshooting
I've been using tech wizards for years, and I have had nothing but TOP Notch customer service. Prompt support and some of the best technical consultation - whenever it's upgrade time. Every tech I have spoken to has been extremely knowledgeable and precise in their work.
Last time I took my computer to best buy they said it would be up to 2 weeks for my service to be completed! Tech Wizards had it done within 3 days... At a much more fair price.
I recommend anyone to seek the help of tech wizards in the event of a virus or a computer crash. We even had them come out to our company and they helped integrate new technologies into our small but growing business!
Thanks again tech wizards for your continued excellence over the years!
Very responsive and solved our business computer issues. Server went down making it impossible for our employees to work. One call got Bryan out here. He stayed with it until all the issues were addressed. He listened, was respectful, and responded quickly. All computers are working faster than ever. Very satisfied.
Fixed my problem and took the time to explain what was wrong and what he was doing.
Bryan did a great job. He IS a wizard. Got the work done very efficiently. He knew what he was doing and was very pleasant Also responded quickly and finished quickly.
Tech Wizards has handled all of our computer wiring needs from the day they started and we wouldn't use anyone else. They give great service with qualified technicians.
It is great advice without pressure and I am very happy with the work they provided.