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RTS Data Recovery We specialize in data recovery from a variety of media/devices regardless of the data loss scenario, we recover lost data from all types of physical hard disk malfunction whether it's clicking, not spinning, dropped, water damage, fire damage, or just doesn't detect. Even formatted, deleted, or simply can no longer be accessed, we quickly recover deleted files and data lost due to virus infections and hackers.

Whatever your media; Hard Drive, RAID Server, Digital Camera & Flash Card, iPod, Jump Drive and all other types of media/formats. If you have deleted files, corrupted media, RTS Data Recovery is the place for all your solutions.

All work is done by our expert data recovery engineers, one of whom will be assigned to work with you personally every step of the way through the data recovery process. Our fast, friendly service, strict confidentiality policies, If We Can't Recover Your Data... You Don't Pay! Guarantee, and expert data recovery service have set industry standards.

Established in 1990 RTS Data Recovery has provided data recovery services for thousands of consumers. We take real pride in helping you through this traumatic experience. Our data recovery service technicians will do their best to get your data back. If we can't get your data we won't charge you a penny!

In most cases (over 97% of them), using correct procedures, data can be recovered from inaccessible or defective storage device. A desperate action to remedy a data loss issue can often compound the problem, with a serious possibility of causing irreversible data loss.

All data recovery jobs are treated on an urgent basis. Data recovery in most cases takes less than 24 hours to complete. High Success Rate - We average over a 90% success rate. We restore data where other IT professionals or leading data recovery companies have failed or turned down the job.
Highlights and features
  • Data recovery services for all types of media, operating systems and manufactures
Associations and certifications
  • Member of IPDRA - International Professional Data Recovery Association
Services
Recovering your data is our top priority - Helping home users and businesses alike recover data from hard drives, flash drives, RAID Arrays and more. RTS Data Recovery provides our customers with the fastest, most secure, most confidential, most reliable, and most affordable data recovery services in the industry.
RTS Data Recovery has over 18 years experience of recovering data from hard drives and other types of media. RTS Data Recovery has worked with individuals and small businesses, as well as Fortune 500 companies. No matter what the cause, if you can't access your files, RTS Data Recovery is here to help with our professional hard disk data recovery or RAID data recovery services.
Take your hard drive, digital tablet or media device to your local UPS Store or we can arrange a UPS pickup at your location. WE PAY THE SHIPPING TO AND FROM. Packing services are available at all UPS Store Locations, additional charges may apply. Note: If you want to drop off your your hard drive, digital tablet or media device in person, you must make an appointment first. Please call us before submitting the form. Your appointment time must be noted on the form, in the message box area at the bottom of the form.
RTS Data Recovery is the national leader in expert hard drive data recovery with over a 90% success rate. If we can't recover your data. With certified Class 10 ISO 4 Cleanroom technology and an extensive track record of success, RTS Data Recovery offers professional hard drive recovery. In today's era there is so much data everywhere.
RTS Data Recovery is the national leader in expert Solid State Drive (SSD) data recovery with over a 90% success rate. Our Solid State Drive recovery experts are specially trained to work and recover data from failed and corrupted SSD. With specialized equipment and techniques that are specifically designed for SSD recovery and flash devices, we can help restore and recover your data from any model of Solid State Drive, in any data loss event.
Reviews (25)
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Ben Roberson
Jun 25, 2022
Would definitely recommend RTS if you have critical files that have been lost due to a failed/damaged hard drive.
Pete Turner
Jun 22, 2022
They quickly diagnose my drive failure and provided me with several options on how to proceed. They successfully recovered all of the data from my damaged hard drive within the timeframe promised.
Kathie Vannoy
Jun 13, 2022
They were very fast and responsive. The customer service was impeccable and most importantly these guys know what they are doing.
Rachel Sellers
Jun 12, 2022
All my questions were answered and all of my concerns were addressed. I would recommend RTS Data Recovery to anyone, at any time.
Tiffany Neal
Jun 06, 2022
They were fast and very responsive to my needs. I highly recommend this company.
Virgil Wagner
Jun 02, 2022
They were very professional, prompt, and courteous during every stage of my data recovery effort.
Tuli B.
Mar 18, 2019
RTS is amazing! They got almost all, if not all, of my 1TB hard drive back from the dead! (P.S. DO NOT DROP AN EXTERNAL HARD DRIVE FROM ANY HEIGHT!) I was in desperate need and all other companies wanted $1500 or more! RTS not only restored my data, they kept me informed the entire way! Note: They will ask for a credit card but they will not charge that card until they have recovered your data and even then, they ask for your permission after notifying you of what all they were able to recover. Simply amazing! Super nice people, efficient and worth every penny! Thank you all! You are a life saver!
Gregory W.
Sep 14, 2018
I am a traveling photographer. Are often time will create a traveling hard drive to carry with me to work on projects while I'm on the road. Well I was traveling in 2015 and my hard drive stopped responding. I was quoted prices up to $1,000 to recover the data. The price made me Shy Away. I gave RTS a call and working with Paul he quoted me a flat rate on a standard hard drive recovery which is consistent with the industry.

However he said that you can also provide the service for flat rate that maybe do the job. I dropped my hard drive off to Paul 5 p.m. and I had it back the next day at 7 p.m. Paul communication was exceptional. I was really happy with the service. I'm ecstatic to have all those images back. Thank you RTS and thank you Paul!
Yeonmee K.
Jun 05, 2018
One thing i can say Paul save my life :) My extra hard drive just stop working. '7 year's of family photo and video' i almost lost. But Paul save it! I was in panic and dont know what to do. Paul was really nice, explain everything and let me know what i have todo later too. I hope never happen again but if it happen i will definitely visit again :).
Matt S.
May 15, 2018
What I liked about RTS was that they offered to look at my hard drive at no cost. Many companies don't offer this. I gave them my hard drive to examine because I believed it wasn't working. RTS checked it, said it wasn't working, and that it would cost $600 to repair. That was out of my price range, so I didn't pursue it. However, when I got home, I reinstalled the hard drive to double check that it was still not working.

To my surprise, it started working. Then, I looked closely at the drive and realized that I had given RTS the wrong drive. So basically, RTS checked a healthy drive and told me it wasn't working. I thought about going back to them with the broken drive, but because of my experience, I decided against it.
Alex D.
May 10, 2018
I found RTS Data Recovery Service through yelp, and I was not disappointed. After reading a few reviews on here I decided to try it out. Probably like most people, I only had one single external hard drive and used it for everything. All my photos, documents, and gopro footage. I never thought of having a backup for my backup until my 2TB Western Digital external hard drive broke down.

I was helped by Paul and he did an excellent job of keeping me posted on his progress. Just like these reviews say, Paul gave me a flat rate up front and was kind enough to give me a price for the worst case scenario. Thankfully the fix wasn't too expensive. I paid $285 to have all my data recovered. Other friends of mine have paid over 1 thousand dollars to get their data recovered (their devices might have had more issues).

Give Paul your time, your broken hard drive, and your money, and he will not disappoint. He'll let you know exactly what the issue is, how much he'll charge, and when it can be completed. Great service! Zero complaints! Absolutely recommend!
Anthony Y.
Feb 14, 2018
Do not do what I did. Instead of using RTS Data Recovery, I used another service. RTS will give you a flat price up front. The other service only gave me a quote after I sent my hard drive to them. The quote was HIGHER than what Paul quoted me. After some negotiations, they matched the price that RTS gave me. However, they couldn't recover my data.

They even charged me to send my hard drive back. In desperation, I contacted RTS Data Recovery. They were able to recover my missing data. But there was contamination on the hard drive. It seems that the prior service's clean room was not so clean. So in sum, go with RTS Data recovery the first time. Yes, the price of data recovery is expensive in general. Be prepared to spend a lot. But the folks at RTS are cheaper than others and better than others. You can't go wrong. I wish I had picked them first.
Alex S.
Sep 25, 2017
Had a laptop hard drive crash after Windows pushed an update last week. Contacted Paul and had the drive in Fed Ex the next day. Luckily they were able to make a 100% mechanical recovery (take out the hard drive platters in a clean room and then spin them up in another device). Shame on me for not having redundant real time backups (I have 2 now).

I knew better than to have a back up that was over a month old, so this was my penance. Paul was more than communicative and had great advise for backing up. He should know - he deals with this every day. LEARN FROM HIM! My review would not change if they couldn't recover anything. I was impressed with their turnaround and communication which goes miles in a situation like this. Hats off to the RTS team. I hope I never have to talk to Paul again in this context, but thank God people like him are around when you need them.
Borna R.
Dec 12, 2016
Paul and his team at RTS are magicians! I wasted my time with the Apple "Genius" Bar & Microcenter until a friend recommended RTS. They recovered all my data and successfully backed it up on my external HD at a reasonable price. Others said it couldn't be done but Paul found a way. I highly recommend their services; honest and timely. I can't wait until I spill some whiskey on my laptop again!;p
Doodle D.
Oct 05, 2016
I took my drive to a few companies to have it looked at (with RTS being the first) and ended up coming back to Paul after getting a few other quotes. Paul is incredibly professional and helpful and above all, honest. They have the most reasonable pricing and policies - you don't pay if they can't recover your data. Don't hesitate to use RTS, they are the real deal.
Liezel R.
Feb 12, 2016
My external Mac drive suddenly failed on me and would not mount on my computer. I had 25 years of work (2 TB) and no backup. I had someone come out to help me but he was a PC person and was not familiar with Mac. He was unable to do anything. I made several calls to Data Recovery companies. While most were closed or closing and wanted me to bring my drive the next day, RTS Recovery was open late hours and Paul was incredibly helpful.

After working on my drive through the night and getting it to mount, the data was coming off the drive corrupt. Paul was able to send my hard drive out to be rebuilt and the data was successfully recovered. The things I like best about this company are 1. Paul - he was amazing - helpful, informative, sincere. 2. The pricing - First off, if they cannot retrieve the data there is NO CHARGE.

That says ALOT! 3. Pricing. While other companies quoted me more than double "worst case scenario" prices. I was a worst case scenario and was relieved that it cost me 1/3 the price I was quoted by many other companies. Thank God and Paul, I now have all my data and am back in business. He even backed up the new drive onto another new drive for me so I start out with everything on 2 drives.
Daniel B.
Sep 28, 2015
I thought I had lost it all. I couldn't get any computer to read my external hard drive, which is where I had put all of my information. I googled for ways to fix my issue and I just got complicated, elaborate, lengthy steps to "try" to fix it. I took it to geek squad and they told me they had to send it away and that it was going to be really expensive.

Finally I was counselled to look for a data recovery place, which is probably what geek squad was going to do anyway, and I found RTS. I called and was able to set an appointment pretty quickly. Dropped off my hard drive and they called me soon after and told me what they were going to be able to do. They were able to save my stuff. I couldn't have been more satisfied.
Iojafae S.
Sep 05, 2015
I'm not one to leave reviews, but the service RTS provided was unbeatable. I lost over 7TB of data in RAID5 and they were able to recover all but 3% - which was amazing news. More than anything, though, was how frequently Paul would call me to give an update on how things were going and approximately how much time was left. I've had thousand-dollar car repairs done without one call, let alone the 3+ Paul gave me.

I admit that I shopped around for quite a few data recovery services, but RTS gave the best price and even gave me advice on what I could do if I chose not to use a data recovery service. If I ever lose anything again (I really hope not), there's no doubt that I'll be going with RTS again.
Gee K.
Jun 20, 2015
Paul was very helpful and didn't seem at all to be taking advantage of me, someone who doesn't know much at all about how all this hard drive stuff works. He gave me discounts when he could and they were able to retrieve my information. The Apple store somehow messed up my glide pad(?) (mouse for a Macbook) so it was very difficult to use and Paul went above and beyond and fixed that for me as well at no cost.
Ken Collins
May 15, 2015
These guys are great! Much more affordable than most other recovery services. They were able to recover my drive - saving my business. I would have rated them 5 stars, but they took a couple days longer than they promised. I am very happy with the service, have already recommended them to a friend in the same predicament, and will use/recommend them again if needed.
John Q. L.
May 06, 2015
My drive suddenly failed on me around dinner time in Friday. Most other recovery services were closed and I did not know what to do, and I found RTS does a weekend job as well. I contacted Paul Hersh immediately and he recovered my precious and valuable data within the weekend. They know what they are doing and I am satisfied with the results. Thank you again!
Deb L.
Jan 15, 2015
RTS was a lifesaver - and managed to recover my son's college graduation pictures from a corrupted SD card. Their service was fantastic - when I ran into problems downloading the pictures from the USB stick that I had provided them for the files (and which they returned), they were able to instead send me the pictures over the internet (not an ideal solution, being that it took hours - still, at the end of the day they did indeed get me my pictures back). Very responsive, good communnications about how to ship everything.
Michael C.
Sep 25, 2014
Check around, the prices don't get any better that these. I checked with another company they gave me a range of $900-$3600. I ended up paying less than that with RTS, and I had a very complicated recovery. Paul and his colleagues kept at it until everything was fully recovered, then he apologized for having it take so long! (It was eight days, more than reasonable) I chose them because they were local, but I would hire them regardless of that in the future.
Laura M.
May 14, 2014
Prices seem a bit steep. $200 to fix 1tb drive, or $900 for data recovery on drive 1tb. do like that they called me at 2am shortly after I requested a quote tho.
Brittany Gray
Feb 17, 2014
I am very grateful to have found Paul and RTS Data Recovery. I had been carrying around some important documents on a 4gb USB flash drive and one day it went out. The tech guy at my job couldn't recover the data and I was quoted close to $1,000 by a few other companies. RTS was able to check out the drive the next day and they recovered 100% of my data for a fraction of the price that the other guys tried to charge. Great company, highly recommended!