We know that dealing with IT service can sometimes be a major headache. Unreliable support. Unpredictable costs. At RB Balch & Associates, we know that your success is our success. That's why we provide you with honest simple answers. No geek-speak. We won't try to dazzle you with buzzwords and technology fads. Our approach, which we call SimpleIT, is based on making sure you have reliable, effective, competitively-priced, and responsive service, without all the hassle. As your IT partner, we work hard to earn your trust, and we stand behind our work.
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RB Balch has been recognized locally and nationally for success, volunteerism, and excellent business practices. President, Rochelle Balch, is author of two books, "CEO & MOM" and "Brag Your Way to Success" (published nationally and internationally), several technology and marketing CDs, and is an international speaker/seminar provider.
At RB Balch, we understand small businesses, because we are one, since 1993! That's why we've created the most flexible and small-business-friendly IT service in Arizona. With SimpleIT, you choose what services you want, and how you want to pay. Remote or on-site; pay-as-you-go or low fixed monthly fee. Let us be your outsourced IT department, and we'll take care of the rest. So you can run your business.
One of the challenges every company has to face is how to best take care of their technology investment without letting runaway costs eat up the bottom line. SimpleIT was born out of a desire to offer our clients a way to protect their systems AND their budgets. That's why we've created a menu of services that can fit just about any budget.
A: For each chosen service option, we provide a list of covered items (issues, labor, response level). Some items include "usual and customary maintenance". Depending on which options you choose, everything could be covered except special projects or adding new equipment, or some items may be covered, while other items get billed at a per-hour rate.
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