I offer over 20 years of experience working on computers and Macs. The main services that I perform are virus removal, tuneup, hard drive data recovery, Mac support and repair, upgrades to computer hardware, upgrade of operating system as well as downgrade of operating system, and remote login support. I also am proud to offer a free pickup and delivery service of you Mac or PC. I have very quick turnaround times. Usually a computer will be done in 1-2 days. In other cases, I also have same day service.
The idea behind PC Mobile Pro is to bring excellent customer service to a field that is notorious for unfriendly customer service. Or the fact that most techs behave as if you're bothering them. At PC Mobile Pro I do not believe this nor do I exercise that type of behavior. I believe in bringing friendly, kind, knowledgeable and quick service to our clients. The most important reason I started PC Mobile Pro is to save people a lot of money by repairing their computer rather than ditching it and starting over. That can be a horrible nightmare. With data migration and software re-installation taking hours of time you don't have. Computer repair is a way of life for me. I do love to solve computer problems for people that just don't have the time, patience or expertise that I have. With over 20 years of experience, I'm confident I can repair your computer at a very reasonable rate.
Highlights, Specialties & Features
- 20+ Years Experience
- Quick Turnaround Times
- Excellent Customer Reviews on Google and Facebook
- Free Pickup and Delivery
Professional Associations & Certifications
- Albuquerque, NM. Rio Rancho, NM. Corrales, NM. Bernalillo, NM
- American Express, Debit Cards, Discover, MasterCard, PayPal, Personal Checks, VISA
|City||Rio Rancho , NM|
|Address||106 Colorado Mountain Rd Ne|
|Phone Number||(505) 261-6377|
I actually did not start out interested in computers at all. I can still remember trying to write code in C++ back at Purdue University for a computer programming class that was required to take. I remember saying I hate computers. And to be honest, sometimes I still feel that way. The only difference is I'm making that statement through my customers eyes and experiences. I spent most of my mid 20's - late 30's selling security systems, satellite TV packages, and cable TV packages door to door. And before that I did a lot of telemarketing gigs. But, in the background, on my off time, I was tinkering with these pesky little computers. My first operating system was Windows 3.1 with a 66 MHZ processor. LOL, that takes me back. I found that I intuitively somehow knew what I was doing. As the years went by, I realized I was pretty good at this and decided to get my Certs. Like Dell or Apple began in the garages of their founders, PC Mobile Pro began in an upstairs room of our home. After much growth, we moved to Rio Rancho; where we currently reside and do business. PC Mobile Pro is made up of one main member: Josh Nelson, who is A+ Certified and Network+ Certified. I conduct my computer repair business out of our home. A retail location is very expensive and counter productive; given the fact that I come to your home to do onsite work when applicable or pickup your computer to do the work at my shop. Because we are a family owned computer repair business, I understand the needs of my clients and relate to them in a very straightforward manner. I have a great deal of return clients and referrals because of the excellent customer service I adhere to and believe in. So, if you're looking for a computer repair company in the Albuquerque Rio Rancho Metro Area, that is friendly, knowledgeable and will not speak down to you, then you've come to the right place. Give me a call! 505-261-6377
CALL NOW OR FILL OUT OUR CONTACT INFORMATION 505-261-6377
Products & Services
What's included In Our Virus Removal And Tuneup?
PC Mobile Pro has been removing viruses for 20+ years. Over the years I have gained a lot of experience removing viruses, malware, adware, junk-ware, etc. I have a nose for these little bugs and can pretty easily sniff them out. I don't stop at just one scan either. I use a combination of items to yank these infections out of your system and repair whatever damage they have left behind. In some instances, a repair installation may be necessary if the damage to the operating system is too much for windows to fully recover. A repair installation is great because it does not remove your files or programs. So everything remains intact. Whatever has infected your computer, be assured, I will find it and remove it.
PC tuneup Includes:
Removing the junk that piles up over time.
Items like cookies
Old registry items
Repair Operating System Files corrupted by viruses
Repair Registry as needed
Blow out and clean laptop and desktop
So, Whatever has infected your computer, rest assured, I will find it and remove it. And I guarantee it for 30 days. If you are interested it getting better protection, we can talk about that at the time of service. If you suspect you are infected pick up the phone and give me a call. 505-261-6377
PC Mobile Pro offers laptop screen replacement for the Albuquerque Rio Rancho Metro Area. PC Mobile Pro can replace any laptop screen or Mac screen. I know how frustrating it can be to go and turn your computer on and nothing is showing up. One test you can do to make sure it is indeed the screen, is to plug the laptop into a computer monitor or TV using an HDMI or VGA cable. If you get video, then it is definitely the screen. If you do not get video, then it is most likely the motherboard video connection that has failed. PC Mobile Pro can replace both touchscreens and non-touchscreens in a timely matter. To get your screen replaced, please call for a quote.
PC Mobile Pro offers Desktop and Laptop support and services for the Albuquerque Rio Rancho Metro Area. I offer may windows related services from virus removal and password recovery to changing out the operating system. I live and breathe computer repair all day everyday. Here is a list of PC Support and Services I provide.
Downgrade to Windows 7
Windows 10 Upgrade
Hard Drive Upgrade/Clone
Liquid spill Damage
PC Mobile Pro also offers Mac support and services for the Albuquerque Rio Rancho Metro Area.
Let's be honest. Who wants to pay an arm and a leg for Mac Services just because it's a MacBook or All-In-One? I know I wouldn't want to. PC Mobile Pro offers Mac Services and support at reasonable and competitive rates. Pretty much the same rates as Windows PC's. Here is a list of Mac Services:
Hard Drive Upgrade/Cloning
MacBook Screen Replacement
MacBook Keyboard Replacement
MacBook Liquid Spill Damage
PC Mobile Pro offers Remote Login Support to the Albuquerque Rio Rancho Metro Area. Remote Login Support is a very cool little tool that allows me, with your permission, to remotely control your computer. It's a great tool that allows a preliminary diagnostic as to what is going on with your computer. Remote Login Support can take care of some basic computer repair services and also let us both know what more may be entailed in a complete recovery of your computer. If your in a crunch for time and need immediate support, please contact me at the number below.
PC Mobile Pro offers 3 different levels of Hard Drive Data Recovery for the Albuquerque Metro Area.
I know how horrible it can be to not be able to access your data. All those pictures. All the hard work and talent you put into creating those documents and excel spreadsheets. All your music. Gone! In most cases I can get the data back for you. If I can not get the data back, there is no charge for the service. If you are experiencing hard drive failure or your system will not boot, please contact me to get your data off the machine and back into your hands.
- I would recommend this business
- Fast, Affordable, Personable
Josh, words cannot express my gratitude for what you did to help me with my home PC. Explaining things carefully (not laughing at my ancient system) and explaining in detail what my new PC could do - priceless! I love my new system! Your customer service, attention to details and knowledge are what will make you a success! Keep it up! I thank God he had our paths cross!
|Value for money||Priceless|
|Service & support||Fast|
|Location||Great! Josh came to me.|
- I would recommend this business
Highly recommend PC Mobile Pro. Josh is very knowledgeable about Technical Computer Repair. He's Respectful and Reliable as well.
|Value for money|
|Service & support|
Josh kept his word on his provided service to the exact day and time. He couldn't promise that all the data could be recovered, but definitely a majority of it was, which is better than nothing. I highly recommend him to anyone trying to recover any data whether it'd be from an internal/external hard drive, a smart phone, etc.
After PNM had a power outage, Windows 10 was corrupted on my PC. I was concerned that any fix would require downloading apps that did not come with the PC. Not only did Josh come and pick up my PC, he completely restored all functions, fixed 3 virus problems I was not aware of, installed a whole new and better backup system, and cleaned up the whole computer so it runs faster. The day after he picked up my PC, he brought it back to my house all fixed! I was impressed with Josh's knowledge and customer care. I HIGHLY recommend him.
What a relief to be so satisfied with a computer repair! Josh Nelson of PC Mobile Pro responded to my call and arrived at my home within an hour. A prior call to another company was never returned. I faced losing all my data and programs but all was repaired, plus his "tune-up" has my desktop running faster and cleaner. His technical explanations were never "above my head". A trustworthy company and fair pricing!
I initially took my computer to Dr. Dan's because I had the black screen of death. It wouldn't respond to anything. After it was diagnosed with a bad motherboard, I was advised to buy a new computer. I called Josh and he came to pick up my desktop, along with my laptop (because of other issues). Guess what? I didn't need to replace my pc! Josh was very thorough and returned my computers with a short turnaround. I also initially tried troubleshooting my pc over the phone with a tech savvy friend with no luck. Josh was very nice and the guy knows his stuff.
I owned a business for thirty years and I've used a LOT of computer "pros" over the years. None were the equal of Josh, he can't be stumped and he's always fair.
I lost my OS after a vendor was attempting to fix a problem that their software caused. Josh was able to reinstall my OS quickly. He is extremely helpful and quick. I will be calling Josh again if I ever need his services.
I have used PC Mobile Pro for the past 6 years. Always provides reliable and knowledgeable service. I highly recommend Josh for any type of computer repair and service. Thanks for your dedication.
Called Josh when my computer went down. He found a comparable one and sold it to me cheap. It's been over a year and it's still running great. Thanks Josh.Got my computer updated and it's running great.
This was my second time using PC Mobile Pro. Josh is always very pleasant and patient when the problem was explained. He knew exactly where to look and correct the issue. He then went beyond to check the overall health of my system. Made a couple adjustments. The system is back to running. Thanks for your help Josh.
Very nice, very helpful, and very quick. When I took my laptop in, I didn't have high hopes that we could get it to work again at all. It's now back up and running as good as before! I'm very happy with the results, the prices were very reasonable, and I highly recommend PC Mobile Pro to anyone with serious computer problems.