PC HEAVEN - Thousand Oaks, CA


27 reviews

PC HEAVENWe are family owned and operated, part of the community living here locally since 1982. We offer a full range of PC services, including but not limited to: Computer Repair Thousand Oaks, CA Data Recovery, PC Repair, Virus Removal, Newbury Park, Westlake Village, Simi Valley, Agoura Hills, Calabasas, Camarillo, Moorpark, Oak, Oxnard, Port Hueneme, and Ventura on Dell, HP, Sony, Acer, Apple, Compaq, Asus, Toshiba, Mac, Lenovo, Ibm, Gateway, Fujitsu, Emachine. Please take a few moments to view what we have to offer and and contact us today so that we can be of service to you.

Company Highlights, Specialties & Features:
  • Computer Repair
  • Data Recovery
  • Virus Removal
Professional Associations & Certifications:
  • Apple Certified
  • Microsoft Certified
  • Chamber of Commerce
Serviced areas: Thousand Oaks, Newbury Park, Westlake Village, Simi Valley, Agoura Hills, Calabasas, Camarillo, Moorpark, Oak, Oxnard, Port Hueneme, Ventura
Payment options: American Express, Diner's Club, Discover, Personal Checks, Debit Cards, MasterCard, VISA, Cash
Website address: www.pcheaven.net

(805) 446-3366               visit our website         send an inquiry
Company Representative

Brian WhyteBrian Whyte
Owner

PC HEAVEN is a Veteran Owned Business. U.S. Naval Submarine Officer.

Products & Services
ServicesServices

Computer Repair, Data Recovery, Virus Removal, PC Repair and Tech Support in the areas of Thousand Oaks, Newbury Park, Westlake Village, Simi Valley, Agoura Hills, Calabasas, Camarillo, Moorpark, Oak, Oxnard, Port Hueneme and Ventura on these manufactures Dell, HP, Sony, Acer, Apple, Compaq, Asus, Toshiba, Mac, Lenovo, Ibm, Gateway, Fujitsu, Emachine.

Reviews and Ratings
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A Professional
Written by Terry Kierzek from Agoura Hills CA. on Feb 6, 2012
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Brian Whyte provided outstanding service when I needed computer repair. I would highly recommend Brian and PC Heaven, am no longer going through hell with my desktop. Brian is very professional, knowledgeable and talented enough to recover my data at a reasonable price. If you should fine yourself needing expert help, he is the man to call.
Would you recommend this business to a friend? Yes

Service & support: quick and efficient
Quality: gets it right the first time
Overall rating: Excellent

As Always
Written by Sharon Russell from Oak Park, CA on Jan 24, 2012
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My company has done business with Brian Whyte and PC Heaven for years. This last visit was the same as always. On time, on task, and complete before Brian left.

Sharon Russell
Russell & Associates
P.S. My office is completely MAC based. Brian is bi-lingual.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

PC Heaven
Written by Cathy Helms from Newbury Park, CA on Jan 24, 2012
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Brian is always on time, nicely dressed and professional. He is very knowledgeable and multitasks well. He is a pleasure to call, take your call promptly and gets to you quickly. I will not have anyone else touch my computers ever.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

PC Heaven
Written by Carl Belknap from Thousand Oaks, CA on Dec 8, 2011
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We have used PC Heaven for several years. Brian is always on time, gets the work done in a timely manner, & most importantly, gets our computer problem fixed.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

Brian Whyte
Written by Pat & Ed Faley from Westlake Village, CA. on Dec 6, 2011
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We have used PC Heaven for several years and have always been satisfied with the promptness and service we have received. Brian does a great job and always goes beyond the expected.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

Upside down and Out of Sync
Written by Jack McGee from Thousand Oaks, CA on Dec 3, 2011
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After deleting some old files that I thought were not of any use, I realized I had dismissed some functions that would not allow me to operate Windows or even get into my computer. I called Brian and thought quote to be a bit too hight. When I checked out the competition, his rate was actually reasonable.

The next morning, Bryan was at my door and he got the computer back into service within a reasonable time. I was satisfied, and Brian assured me if I had any more difficulties to call him. I did have difficulties. Because of my own lack of technical understanding and skill I needed a bit of remote coaching. Brian led me through it all in the following days as needed.

Then two weeks later, I hit a mystery button on the keyboard and my screen literally went "upside down"; frustrated I called Brian. He laughed out loud because that particular problem hadn't come up in a long time. Within five minutes he "righted the ship" and I am back in business.

Bryan stays available after the service and is a good friend to know; he provides support after the problem and you can trust him to be fair.
Would you recommend this business to a friend? Yes

Value for money: You get a professional that treats you fairly.
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Overall rating: Excellent

PC Heaven is Great!
Written by Stephen Jancovich from Thousand Oaks, CA on Nov 22, 2011
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Fast, friendly, knowledgeable, honest, fair-minded.
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We recently had water damage to our home, which meant all our furniture had to be removed, everything dried out, new carpet installed, etc. When it was time to "pack" everything back in, as Service Master called it, things went well until it was time to restore our home computer system back to normal. Well, after three hours of trying, I finally convinced the "expert" sent to do the job that I knew someone who could fix our system. They agreed to let me call Bryan at PC Heaven to do the job and they would reimburse me for his work. Well, Bryan came, and within 45 minutes he had our computers running perfectly! It is such a relief to have Bryan available when trouble arises! He is fast, friendly, efficient, and knowledgeable. And most of all, HONEST.
Would you recommend this business to a friend? Yes

Value for money: Not "cheap" but worth it
Service & support: Only a phone call away
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Overall rating: Excellent

Honest and On Time
Written by S. Russell from Oak Park, Ca on Nov 21, 2011
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Always returns phone calls promptly!
I recently moved my small office and had PC Heaven dismantle and reassemble it. Brian was on time and made several updates to the system as he did the set up. Happy customer for several years.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

PCHeaven
Written by Linda Brooks from Camarillo, Ca. on Nov 18, 2011
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Brian is very professional and has helped me three times with my computer. He returned my calls in a prompt manner and I would recommend him to anyone who is having problems with their computer, printer, viruses, and is concerned that you understand what the problem was and how he fixed it.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

Computer/laptop repair
Written by Melodye Warshauer from Calabasas, CA on Nov 15, 2011
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I have been working with Brian for several years and would recommend him highly. There has never been a computer problem he could not fix in a timely manner. He is prompt, personable and very knowledgeable.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

Computer Genius
Written by KIM MOORE-MESTAS on Nov 15, 2011
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Brian is a genius when it comes to computers.....and for me, that is a blessing! Brian consulted with me regarding an older computer which had crashed and retrieved data and transferred everything to another computer. Everything was done efficiently and with great care! Thanks Brian.....you're the best!
Would you recommend this business to a friend? Yes

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Great Service
Written by Glenda Grant from Calabasas, Ca on Nov 11, 2011
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I have been a client of PC Heaven/Brian Whyte for about 9 years. There's a good reason he is the only computer company I use for all of my tech needs. He is reliable, knowledgeable, and always a pleasure to deal with. You can count on a call back right away and know that your problem will be solved. I've never had an issue that Brian couldn't fix.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

Bryan White/PC Heaven high recommendation
Written by George Brueggeman from Westlake Village, CA on Oct 13, 2011
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See Review
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I've used Bryan's help both with work computer issues and home computer problems. He is a class act. Very professional, prompt, no baloney computer jargon, effective with his work and reasonable in his pricing. He is our "go to guy" for computer problems. I know others at my job have also called him for home computer issues and they rate him highly as well.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

A Comfort to have PC Heaven to the rescue
Written by C. Norris from Westlake Village ,CA on Oct 12, 2011
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It is amazing,when you find a company who does what they say and exceeds expectations. On time, prompt, courteous, and solved all of our problems and discovered solutions to help us run our small business more efficiently. I will recommend Brian at PC Heaven If you want personal service with a company that follows up and cares about your satisfaction, call PC Heaven!
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

PC Heaven
Written by Ben Green from Westlake Village, CA. on Oct 4, 2011
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Comes to your house or place of business.
I have been a customer of PC Heaven for over 15 years. Whenever I have a problem with my computer I always call Bryan. He returns my call within a few minutes, shows up on time, and most of all solves whatever computer problem I am having. I recommend him highly.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

PC Heaven
Written by Mike Suter from Port Hueneme, CA on Oct 3, 2011
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Speed, accuracy, honesty, I would recommend PC Heaven to a friend.
As a professional musician, I’ve worked as a composer/arranger for almost 50 years. For the first 30+ years I did everything by hand. It wasn’t uncommon for it to take more than 100 hours to write and then copy all the parts to a piece of music. That’s just how it was done.
In the late 1980s I got my first Macintosh computer and Finale™ music notation program (standard equipment in the music biz). They’ve been a wonderful time-saver, easily cutting the creative process by more than half!
But those early Mac’s were somewhat fragile. Especially while running Finale. To complicate the issue, I have an ongoing medical condition that makes even the easiest of computer problems seem unsolvable. Because of this I’d occasionally lose an entire piece of music. A simple program installation - or even an upgrade - usually requires assistance. In other words, I depend on repair techs more than most people. And finding a competent Mac repair tech was a difficult proposition at best. I’ve kissed plenty of frogs.
But about nine years ago I got lucky. I had just suffered through yet another Mac “expert” who disassembled my computer, then sat staring at the parts for a long time before admitting he didn’t know what to do next. After I sent this latest “expert” packing, I set about finding someone - anyone - who could at least re-assemble the pile of parts that was so necessary to my livelihood.
Searching through the Yellow Pages I saw a listing for PC Heaven. I must admit I’d passed on it previously because of the name: PC Heaven, not PC & MAC Heaven. But facing a deadline with my computer in pieces, I called the number anyway and got a recorded message - oh goody. Another interminable delay waiting for this Brian guy to return my call. Sure, the tape said five minutes. But we all know that wasn’t gonna happen.
But it did!
Four minutes later my phone rang! It was the owner, Brian Whyte. After I explained my problem he made arrangements to come by the next day. He showed up on time and within minutes had located and corrected the problem. No bait & switch. No mumbo jumbo computer jargon. He just located and corrected the problem.
I’ve used PC Heaven since that day - almost nine years. Through four computers and many “unsolvable” problems Brian has always been there for my wife, Liz, and I.
I recommend PC Heaven without reservation.

Mike Suter
Would you recommend this business to a friend? Yes

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Overall rating: Good

PC Heaven Is Extraordinary!
Written by Kevin Fee from Agoura Hills, CA on Sep 28, 2011
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Highly experienced, skilled and professional.
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I hired Brian from PC Heaven to fix what turned out to be a complicated problem with my work - from - home PC. He was the most knowledgeable and professional computer technician I have ever worked with! Although it took him over 3 hours to save my PC, he only charged for the 1 hour estimate.
If you have any computer related service needs, call this company!!!
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

Continuing customer
Written by Carol Freeman from Thousand Oaks CA on Sep 19, 2011
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Local; convenient times from 7am - 7pm. knowledge of all systems; trouble shooting.
Over the last 4-5 years we have contacted PC Heaven multiple times for serious problems with computers and also transfer of data to new systems. Each time, response is quick and friendly plus and most importantly problems solved. On the rare occasion a follow up is needed, it has been done at no expense. Brian is a man of his word and makes things right. He also will give advice to avoid unnecessary expense of systems etc.
Would you recommend this business to a friend? Yes

Value for money: Fair price & known up front.
Service & support: Calls returned promptly.
Quality: Polite & friendly.
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Overall rating: Excellent

The best of the best
Written by Mat from Newbury Park, Ca on Jul 31, 2011
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Honest, fast and reliable.
Once again Bryan stepped up to the plate. When i had a start up problem with my laptop Bryan was there to solve the issue. accept no substitutions, PC Heaven is the best.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

Computer review recommendation
Written by John DiPisa from Thousand Oaks CA on Jul 10, 2011
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Read comments above.
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I highly recommend PC Heaven to anyone that requires computer repair. I received PC repair service from PC Haven on Jun 30, 2011. We scheduled an appointment time in which he showed up on time. He spent approximately two hours repairing the problem I had with my computer. He made necessary repair and adjustments to my satisfaction and charged a reasonable rate. My computer now operates to my needs thanks to Mr. Brian Whyte, PC Heaven. Here is how I made contact with PC Heavan; I went online on search engine and typed, Computer Repair Thousand Oaks. Of all the computer repair references I LUCKILY chose PC Heaven.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

Super service!
Written by Glenn S. from Camarillo, CA on Jun 11, 2011
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Punctual, courteous, efficient.
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I have used the big box store repair department and a local Camarillo repair service--and I was unhappy with both of them (based on attitude and service). Highly recommend Mr. Whyte for any home service. He accomplishes what you want him to do and gives great advice.
Would you recommend this business to a friend? Yes

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Life Saver
Written by M.Harris from Thousand Oaks, CA on Jun 11, 2011
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Local, comes to the home.
Life as I know it came to an abrupt halt with a major computer malfunction. However, Biran put me back on track. With courteous, efficient service and as a result of his expertise everything is back to normal or better!!!! He is definitely my "go to guy" from now on.
Would you recommend this business to a friend? Yes

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Long Time Customer
Written by Glenda Grant from Calabasas, Ca on Jun 10, 2011
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I have used PC Heaven for years and have never been disappointed with their service. My most recent service call turned out to be a bit problematic in finding a solution - but I never really worried because Brian always finds a solution. I particularly like that I always get a call giving me an update on their arrival time - almost always on time and on that rare occasion that he is running a few minutes late you are never left wondering when he will arrive. Courtesy and great service. What more can you ask for.
Would you recommend this business to a friend? Yes

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Thank you, Bryan
Written by Cheryl Nevarez from Camarillo, CA on Jun 1, 2011
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I have had Bryan come to my house about 4 or 5 times within the past 5 years or so.
Bryan is very trustworthy, efficient and gets the job done. I am no computer expert so it is really a blessing to find someone like Bryan White. Thanks, Cheryl Nevarez
Would you recommend this business to a friend? Yes

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Top notch service
Written by Jeff Turk from Newbury Park, CA on Jun 1, 2011
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Knowledge, patience, experience
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PC Heaven has been handling the computers for my appraisal business for years. They are the only firm I trust to handle my computers. I strongly recommend this firm.
Would you recommend this business to a friend? Yes

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Overall rating: Excellent

PC Heaven
Written by Larry Lutz on May 22, 2011
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PC Heaven did an excellent job of getting my router up and running properly. I can now watch Netflix instantly!
Would you recommend this business to a friend? Yes

Overall rating: Not rated

Honest and dependable service!
Written by Dani S on Oct 1, 2010
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PC Heaven is the only computer company we use due to the honest and dependable service we have received each time. Brian shows up on time, gets the job done quickly and accurately and has a lot of patience. If you have any questions even after the job is done, he responds to phone calls immediately and is happy to help.
Would you recommend this business to a friend? Yes

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Customer Testimonials
James Ebert   from   Oak Park, CA

As busy real estate professional, I depend on my computer in busy & time-sensitive settings. For over a decade, Brian has been my main liaison for me and for my family, keeping the ship running efficiently & tuned up. When computer disasters strike, as they do from time to time, his calm and comprehensive approach gives me faith that we can be back and running at top speed in minimum time. I really am thankful for his ability to re-arrange his own scheduling to help me at highly critical times. I recommend him to all my colleagues and neighbors, for network, computer, software, and mobile applications.

Glenda Grant   from   Calabasas

I have used PC Heaven for many years. Top computer expert, Brian has handled a great assortment of problems for me over the years. My last problem was a computer virus - a time for panic for. R. I shouldn't have worried because Brian took care of everything, as usual. Can't go wrong with PC Heaven.

Terry Kierzek   from   Agoura Hills

A Professional, Brian Whyte provided outstanding service when I needed computer repair. I would highly recommend Brian and PC Heaven, I am no longer going through hell with my desktop. Brian is very professional, knowledgeable and talented enough to recover my data at a reasonable price. If you should fine yourself needing expert help, he is the man to call.

Cathy Helms   from   Newbury Park

PC Heaven. Brian is always on time, nicely dressed and professional. He is very knowledgeable and multitasks well. He is a pleasure to call, take your call promptly and gets to you quickly. I will not have anyone else touch my computers ever.

Danielle Chiapuzio   from   Camarillo

I use Brian for any computer work I may need, no questions asked. I never search around looking for deals or new companies, simply because he is trustworthy, does a great job and I feel very comfortable with him in my home. Sometimes it can be hard to find somebody with such qualities. Lastly, Brian is always on time and even gives a courtesy call to let you know he is on his way. I plan to use PC Heaven for years to come!

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Contact Details
Address
1336 N Moorpark Rd
Thousand Oaks, CA
91360
Office Phone
(805) 446-3366
Mobile Phone
(818) 889-0980
Hours of Operation
Monday: 08:00 AM÷05:00 PM
Tuesday: 08:00 AM÷05:00 PM
Wednesday: 08:00 AM÷05:00 PM
Thursday: 08:00 AM÷05:00 PM
Friday: 08:00 AM÷05:00 PM
Saturday: 08:00 AM÷05:00 PM
Sunday: 08:00 AM÷05:00 PM
Nearest Cities
Home Page Computer Repair in California Ventura County Thousand Oaks Business Details