North Shore IT has provided PC/Mac and network support on-site to residential and business clients on Boston's North Shore since 2004. We have Extensive corporate and consumer hands-on experience in virtually any deployment, support, maintenance or disaster recovery situation affecting Windows PCs/Servers or your general network. We offer a competitive hourly rate and explain PC troubleshooting in plain English, empowering you to make informed decisions along the way. North Shore IT is a Dell Registered Partner, which enables us to extend preferential pricing and premium support for clients.

Professional Associations & Certifications

  • Dell Certified Reseller
  • Help Desk Institute of America

Serviced Areas

  • Beverly, Danvers, Essex, Gloucester, Hamilton, Ipswich, Manchester, Newburyport, Peabody, Rockport, Rowley, Salem, Topsfield, Wenham

Payment Options

  • American Express, Cash Only, Debit Cards, Diner's Club, Discover, Google Checkout, MasterCard, PayPal, Personal Checks, VISA

Contact Details

  City Rockport , MA
  Zip Code 01966
  Address 46 Main St.
  Phone Number (978) 943-1525

  • I would recommend this business

It's been a delight to work with North Shore I.T. The most effective, kind, and responsive computer and website services I've experienced. I wholeheartedly recommend this company!

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

John, North Shore IT, came over a weekend to solve degraded service for two laptops and a desktop computer, all now working fine. John is very knowledgeable and easy to work with. we will be working with John to keep our laptops and our business systems working and improving. We highly recommend him for personal and small business IT support.

John was extremely fast to respond to my initial request for services. We setup a completely new invoicing system and purchased a new computer and additional monitors. He helped walk me through all the steps I will be using with new software.
I was very happy with everything. John explained everything in great detail making it very easy to understand the new software. I am super impressed with everything he did and would recommend his services to anyone.

John has been my go-to IT guy since starting my business. He is always extremely quick to respond, whether it's for setting up an entire new desktop or laptop or just answering a question. Always a very fast turnaround. He shows up with a smile and makes what can sometimes be a stressful situation virtually painless. I highly recommend North Shore IT.

John was awesome. We have had WiFi issues for over 2 years and had several companies come and “fix” the problem only to leave us where we started. John came in and solved the problem immediately. Seamless process. Highly recommend!!

John was fabulous; prompt, courteous and he got the job done in a timely manner. He really saved me and I'm thankful to have him as a resource now and in the future.

John Penaloza is knowledgeable, polite and professional and a pleasure to have in our home to work on our PC. He was able to restore the PC to full functioning, steady as you go! He consulted with my son by Face time, at his request, so that they could be in sync with diagnosing, solving, and understanding steps along the way. This is so valuable for any future problems; John was most gracious for all the time it took to get this done so thoroughly and so well. Thank you!!!

Social Activity

Seems like Comcast recently shunted the upload speeds of nearly all residential internet packages to 5-12 Mbps uplo
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Wow...big changes underway in online payments....
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Cable-cutters, watch out for this feud between 2 of the Big 5 Tech could block how you stream your TV s
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The next big thing to fear online...get yourself protected!...
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To clients of North Shore IT and other Google users: Yesterday's Google Docs phishing attack has been mitigated...
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Might be a good way to chat if you are running low on bars!
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Amazing how many young people love the idea of studying more and more computer science related fields. Young...
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Need a device with a long battery life that's virus resistant like an iPad, but more useful for work and school?...
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