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Laptopa LTD We offer computer repair and laptop repair services in London and Greater London. Our services include home and business onsite visits, laptop/netbook/desktop PC repairs, hardware diagnostics and repairs, software installations, virus removal and protection, wireless network installations and servicing, router installations and network troubleshooting.

You can book an onsite visit for your home or business by calling 02084528900 for all London areas. Our friendly engineers will ask you a few questions in order to determine if the problem you are experiencing can be resolved at your premises.
Served areas
  • North West London, North London
Services
Being a small business ourselves, the IT support we offer is personal, making sure your requirements are not only heard, but understood and fulfilled in your company's best interest. Most small businesses cannot afford (and they don't need) to maintain an in-house IT department. The purpose of our managed IT service is to drive down their maintenance costs and to give you peace of mind by providing your business with an on-going professional IT provisioning.We are London based, experienced and friendly.
We believe that network reliability is in the core of today's business environment. Whether you are using a single computer or complex setup involving tens of workstations and multiple servers, the main factor for successful and flawless experience is the way your network is configured. When it comes to IT support, we act with paramilitary discipline as we know the importance of timely response and the impact the slightest delay can have on our clients.Every phone call and email we receive is being prioritised according to the level of severity of the issue and is dealt with in a timely manner.
If an engineer is 30 minutes late for an appointment, we will not charge you for the first hour of the job. Our main priority is to deliver competent and professional onsite IT support in a timely fashion. We aim to respond within 3 hours of receiving your call, and we're proud to say that in 95% of all cases we're achieving it.
We believe that receiving competent IT support in the precise moment you need it is crucial for the operation of any business, and remote assistance is the perfect tool for achieving it. Almost anything - as long as you are connected to the Internet and you can access web pages, we will be able to login and resolve email client problems, network security problems, issues with corrupt files and directories, and even perform data recovery operations and cleaning up some (but not all) virus infections.
Losing information due to a hard drive failure is one of the most annoying experiences you may have. We do not realise how dependent on our computers are we, until a hard drive crashes and leaves us without our most precious photo memories, music files and work documents. To prevent this from happening, Laptopa advises you to backup all your important data on a regular basis.
Reviews (10)
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Hausman & Holmes
May 08, 2015
Hausman & Holmes have been using Laptopa since 2004 and have always found them to be reliable and competent, always resolving any issues we have, fast. In the past couple of years Laptopa started to resolve our PC repair issues remotely and this has been great for all the staff and has saved us time by getting PCs working again faster. Some of our staff also personally use Laptopa for repairs to laptops and home networking issues. We would not hesitate in recommending Laptopa Ltd for computer repairs at home or in the office.
Dz Cleaning Ltd
Apr 18, 2015
We've been using the computer support services of Laptopa for about 5 years now. They are taking care of our computers and web server. Their response is always punctual, and the remote support service is just great - we receive assistance instantly when we need it! We would definitely recommend them to anyone who needs computer and server maintenance and support.
Diane Dixon
Mar 26, 2015
I have used Laptopa for a number of years now and have always been extremely satisfied with their service. They are prompt in their response, very thorough in their work, are happy to rise to new challenges but are also clear when another type of professional support is required. Their pricing is good value for the high quality service they provide. I would have no hesitation in recommending them to other companies.
Chatsworth Health Centre
Feb 21, 2015
Laptopa has been providing IT support for our company for more then 2 years now. We are very happy with the level of service and the quick and friendly response we get from them. Will recommend them to others.
Sandra Westbrooke
Feb 18, 2015
We have used Laptopa for the past 4 or 5 years and have found them extremely helpful and efficient. They've solved our home computer problems promptly and have been excellent at recommending suitable solutions when an upgrade was needed.
Scott Perkins
Jan 10, 2015
I have used Laptopa for over 7 years now and wouldn't consider using any other service provider. They have served my company well, are always responsive & helpful, and provide excellent value for money. For me, the best IT support company in London.
Michael Garkov
Dec 23, 2014
Laptopa have provided us with long-term reliable help in maintaining our IT systems. Laptopa have always dealt with our queries and have been resolving any IT issues that we have had for over 5 years. I would definitely recommend the service.
Benjamin Arnold
Dec 15, 2014
Laptopa have been brilliant for our business - we've been working with them since 2008 and have come to rely on them as a part of our team. They provide us with remote IT support and, particularly as a small business, it's so important for us to have a company we can rely on to fix any glitches and get us back up and running quickly. Their USP is their personal service and most of the time we feel like we're their only customer!
Maya Meron
Dec 05, 2014
I was really impressed by the level of service and expertise that I experienced from Laptopa. They were always quick to respond to any computer related issues that I had, and managed to sort things out on the same day! I would recommend Laptopa very highly, and would certainly be using their services again in the future.
Faith Howells
Oct 21, 2014
Laptopa provide our company (Rothwell Douglas Ltd) with an excellent service. They are incredibly efficient and respond almost instantly to any problems or queries we have. They have helped us recover a huge amount of lost data and ensure that we are constantly updated with the latest software. No problem is too big or too small and our office has been made to feel very comfortable in approaching them with any technical difficulty that arises. I would strongly recommend this friendly company!