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As technology becomes more and more complex, the cost of Information Technology support has become more and more expensive. The Gartner Group, a leading research and advisory company, estimates that it takes 50 to 250 employees to justify a single IT person. Remote Assistance is now a reality!
Reviews (11)
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Jan Kjellerup
Aug 13, 2021
They are the sweetest people! they fixed my computer and my galaxy tab. They took the time to help me to reset my passwords and get back into my Facebook and email accounts.
Debra Barnum
Apr 19, 2018
Fixed my locked computer, saved all my data, and got rid of a scam computer "repair" company that had control of my computer and all my personal data. Jim then installed a firewall to protect us in the future. Definitely our go-to in the future!
Rodger Heaton
Apr 18, 2017
A main server/hard-drive went out in my office during my peak season. Within an hour, Computer Hero came on-site and protected that hard-drive from further damage, recovered the (irreplaceable) data, installed the new server, imported the recovered data, and then made suggestion on how to prevent possible data loss in the future (cloud, mirrored hard-drive, etc).

I figured the bill was going to be upwards of a $1000; especially considering it was an unscheduled, emergency visit. But when I got the bill, it was so low it wasn't even memorable. Thanks Computer Hero! Excited about the Battle Lake branch too as I've got another business in that direction!
Alan L.
Jun 16, 2016
Very disappointed with the customer service. Give them a call to see if I could purchase a wire for the inside of my computer and they would not sell me an individual wire. And then accused me of being their competition. Horrible customer service not recommended overpriced.
Lakes Radio
May 14, 2015
They in and fixed multiple problems that many other have tried to fix. Our network is running better than ever! Thank you Computer Hero for getting us going!
Carrie Sansing
Apr 11, 2015
I was visiting friends up in the area and developed a problem with my laptop. I can't say enough good about The Computer Hero. My HP laptop was showing the blue screen of death. I took it to another very well known computer service and was told "It's not worth fixing, you need to buy a new one". I called Computer Hero, and, lo and behold, they were able to fix the trouble quickly and I didn't have to cut my visit short.
Toddmoon
Feb 23, 2015
I needed help with updating my website. The Computer Hero offered great advice and quickly meet our company needs with a very fair reasonable price for the service. Great people to work with.
William McMahon
Jan 09, 2015
Very rude lady who answered the phone. Needed 2 GB of ram. Offered a premium and said I had to bring my computer in. Told her it was a phone calling card kiosk I was fixing and she yelled that she won't sell to competitors and hung up. Insanely rude. Tried calling back and offered a premium on the price but was hung up on again. Am not from the area and this was the first job I've had in Fergus falls so thinking I'm some sort of competition is outrageous.
Lyman Rate
Nov 06, 2014
I had an issue with my computer, and thought I'd give them a shot as I had heard good things. Not only did they take care of my problem, they found another problem that I wouldn't have caught. Saved me time and money in the long run.
Jay Abbott
Nov 04, 2014
I was in Battle Lake on vacation and my lap top crashed, called computer hero to have it fixed. I was able to drop it off the same day. Excellent customer service and reasonably priced. I highly recommend them.
Jeffrey Koehler
Nov 04, 2014
Used them for multiple services. Their response was great, they understood my problem (it was quite complicated, to me, anyhow.) and acted rapidly to expedite a fix. Courteous every step of the way, and prompt. Will definitely be using them again, no questions asked. Already referred other people to them. GREAT JOB!