Intrex Computers Chapel Hill Store - Chapel Hill, NC

Prices for parts and labor are way too high. Compare their prices and you will see. Try Carolina Computer on Hillsborough Road. Their labor prices are much lower.

Overall rating:

Average

Intrex has good values on components as well as on systems. They will build your computer to order, and they have a good turn around time on custom builds. They also have a number of bundle systems that are a good value as well. The staff is friendly, helpful, and unless they're insanely busy, usually more than happy to spend a few minutes talking shop. And, best of all, once you get your computer home, you're still not just left on your own; if you have questions or problems, they are just a phone call away with sensible troubleshooting and help.

Overall rating:

Excellent

Overpriced, Hardly any name brand merchandise, Owner lives in France and the majority of the office staff are from the middle east. I tried to shop at Intrex on more than one occasion but I get the same results every time. I went in looking for some networking supplies but all they had was this cheap knock-off brand called TP Link' no D-link no Cisco No Netgear Which upon inspection is from China. I look at their monitors, I do not find any HPs, Viewsonics, Sony's or Samsungs. I find HANNS-G? CHIMEI? and AOC? Who are these companies? The problem with this is that they are charging top dollar for their cheap knock-off crap. I am not going to pay 200 bucks for a CHIMEI when I can go to Best Buy and and pay 200 bucks for a Sony. just like I am not going to spend 50 bucks for a TP Link router when I can get a LinkSys for 55. Also if you look at their Graphics Cards they are charging $300 for old graphics cards that Newegg.com sells for $150 Which brings me to this problem. This company touts themselves as locally owned and operated, I tried talking to the manager of the store on numerous occasions, Every single time for the past 6 months it seems there is a new manager, Are the managers incompetent and getting fired? I tried to get the coporate office number so I can talk to the owner but I keep getting the same old line. Owner lives in France and if you want to talk to the office you need to E-Mail them. If the owner is french, the company is NOT LOCALLY OWNED AND OPERATED!. I talked to some of the sales people and I found out that all of the upper management of this company aside from the french guy are from Lebanon. This means your dollars that you are spending on this Local Company are not even staying in the US much less Raleigh. In summary, Until they sell the company to actual locals and get their pricing in line with the rest of the world. I would recommend not shopping here.

Overall rating:

Average