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First Resource Computer Our company philosophy has always focused on customer satisfaction with uncompromising integrity. First Resource carries products and services with the finest value and quality in the market. To meet our customers' expectations, we ensure that our sales people and customer service representatives generate enthusiasm and respond with extra efforts in addressing our customers' needs. Our people are trained to be open and honest with you. We are always looking for new and better ways to improve our business relationships.
Services
We have been in business since 1995 and in that time there are not many PC problems that we have not seen and solved. Whether you are a novice or knowledgeable with problem PCs give us a call and find out what we can do for you. If you need help with any of the above or anything else that is not listed here please give us a call on 401-941-2500 and we will be happy to advise you.
Reviews (14)
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Remax St Choice
Mar 24, 2022
First Resource Computer is reliable, efficient and there technicians are friendly and super helpful. Thanks Dennis for making sure we are covered!
Megetta
Dec 23, 2020
Update: 1/7/21 I went back almost 4 years later to have them assemble the same PC rig from before with new components. I met Chris and unfortunately to my surprise, Phil (the original guy who made it for me 4 years ago then) was no longer there. And sad to say, the quality of work left with him. 1)Took about a whole week to upgrade my PC with my new motherboard and CPU 2) Cable management is not up to the standard as when I dropped it off as you can see by the uploaded pics. 3) Chris was not able to save my pictures that was in my drive prior or after the installation of the new motherboard and CPU.

All my pics of my daughter as an infant was gone. 4) Although Chris was able to save my game user profiles, due to something with going from Intel to AMD, system was still unstable and I was eventually forced to reformat/wipe my secondary drive to get it to be stable without error messages. 5) One of my old parts (a Corsair liquid CPU cooler) that I was planning to put up for sale in the market came back to me with missing parts, like thumbscrews, mounting brackets, the corsair link usb cable, etc.

All and all, job was done, Chris was a great guy, called me back consistently and updated me daily. But unfortunately, the end result was not up to the same standards that I remember, which was the reason I came back to support the local business to begin with.
M. K.
Dec 04, 2020
If I could give them more stars I would. First Resource Computer is affordable even for mac users which I am. They replaced my battery and gave me more RAM. Same day service. Excellent customer service, polite, professional, and they really know their stuff. Would highly recommend them to anyone who needs computer repair.
Carol C. Malysz
Nov 03, 2018
I brought my laptop recently to First Resource since the display was not working and there was only a black screen. I really appreciated Phil's knowledgeable, patient and considerate way that he explained the problem to me. He had my computer up and running again very quickly so I could get back to work! And, he recommended some additional steps I could take to keep my laptop running at peak performance. Thanks again, Phil. You're the best!
Will Wass
Jun 02, 2018
Phil was very helpful. He hooked it up for a great price, fixed my screen, cleaned it internally, put a anti-virus on there as well.he called before doing anything with the price, which is great business. If I ever need computer repair Phil is the guy I'm gonna go see.
Na Rang
May 15, 2018
Phil was very helpful. I brought in my MacBook air because it wouldn't turn on, and he was happy to help. Excellent and fast service! I would definitely come here again, thank you Phil!
Scott Lenney
Mar 09, 2018
Very patient and helpful over the phone to start. I needed a fan replaced in a laptop, so I dropped it off expecting to have to wait a week and shell out $100 or more. I got a call, maybe 90 minutes later saying he'd cracked it open and was able to repair the fan and I could pick it up any time at half the cost of what I originally thought. When I got this thing it sounded like an airplane taking off, now it 's purring like a kitten. Would definitely return to First Resource for any repairs issues in the future.
Uncle Ray
Feb 10, 2018
Love this place. Very reasonably priced and fast. Totally trust them with all of my computers for my home and small business. Phil took great care of me and my computer works better than ever. Also dealt with Alan in the past and he was very helpful as well. I've tried a number of computer repair places in the past but this place is by far the best!
Chris B.
Dec 13, 2017
My pc all of a sudden shut itself down. I called them & brought it right in. They were able to diagnose and repair it in less than 24hr. The price of repair with labor and a part was still less than Best Buy Geek Squad, to just look at it. Won't be my first visit & definitely won't be my last.
Richard Orlandi
Oct 23, 2017
Phil is one of the best computer technicians i have dealt with. he takes care of my company computer and personal.fast turn around and very reasonable priced. don't let just anyone touch your computer, bring it to first resource and ask for Phil, .
Kevin B.
Oct 19, 2017
This place is amazing, i own an alienware laptop and was pretty scared to bring it in to get it repaired after it gave me many blue screens because the laptop is so expensive, Phil fixed it all new ($85 windows re-installed with driver and update)and i paid to get installed a new better antivirus ($40 a year) so this doesn't happen again, i even paid the extra to backup my data ($50), he even blew my laptop out and cleaned it thoroughly for free which is nice, we also talked on how i can do maintenance on it so i can save another trip to the repair shop.

I highly recommend these guys i will be back there next year to renew my antivirus. I attached a picture showing the current prices of different common jobs they do (doesnt mean they cant go more indepth when needed) as of 10/17/17
Ronaldo D.
Mar 16, 2017
It was a very friendly and professional experience. Phil who was my technician was excellent.he fixed my computer in just a few hours.unbelievable how quick he fixed it.other vendors said it could not be fixed. or it would cost too much. the price to fix it was more than reasonable and affordable. also Phil explained what he did to fix it and also gave a great tutorial on how to use some new hardware and programs that he installed.other businesss should try to follow there business practices. Thanks Phil.
Tony Vargas
Nov 20, 2016
I recieved some of the best service here. The staff was very friendly and helpful. They needed to order a screen and an hour after leaving it they called me immediately to inform me of the price and the fact that it would take a month to order it BUT they were able to take care of everything in 2 days. I highly recommend FR Computers for anyone with problems for there laptop or computer and i will definetly be coming here for all of my needs. Thank you to the staff for excellent service
Alison Kiernan
Mar 06, 2016
I was hesitant at first to bring my laptop to First Resource because I had so many viruses, malware, spyware, I couldn't use my laptop at all because it was so infected. I called and got the information I needed, every single question I asked was answered before I even dropped it off. I spoke with Allen, who assured me he could fix my laptop, he quoted me a price and explained everything he had to do to get my laptop up and running properly.

He told me exactly when he would be finished and called me as soon as It was done. The price was well worth it, just under 200.00 and its like I have a brand new computer. He managed to save all my pictures, they were all taken in Afghanistan on my son's first tour of duty and I would have been crushed if they had been wiped out. When I went to go pick my laptop up, he had cleaned it thoroughly, it shined up like a new penny, he again explained what he had to do, explained the pricing and that he had managed to save my photos, that was a huge plus.

I was more than satisfied with the work they did, my computer runs perfect now, like its brand new. I would highly recommend First Resource to anyone experiencing computer problems, they did everything I needed to have done in a timely manor and at a reasonable price. You won't be sorry using their services, they get a gold star in my book! Thanks again!