Honest, Thorough, Reasonably Prices, Efficient, Fast, Kind.
As a Day Trader that requires internet access to my trading platform every day all day, and a professional photographer, my PC is serious lifeline. Most importantly, since adapting to a digital shooting format after decades of being a purist in photographic processes, my digital originals must now be backed up as they are priceless and irreplaceable without a 'negative'.
One evening at 6pm while restarting my PC, I ran into a 'boot-loop' problem. I could not get Windows XP to load. I'm geeky with technology savvy, but this was out of my league and devastating consequences loomed with my fine art photography images and 15yrs of personal files on a separate hard drive within my PC. Having moved to Denver recently, I had no contacts in town I knew or could trust. I panic called my 'PC Guy' back in NYC to see if he could help. He believed I had very serious Virus or Malware issue, said “shut it down and get it to a local Pro ASAP.”
My first call was to the local ‘Best Buy’ Geek Squad. I arrived within the hour with PC Tower in hand. They tried to take me to the cleaners $ before they would even look at it. Blah blah blah. Then, the desk clerk backed out on his 2 day turnaround promise over the phone and changed to a 3-5 day in-person, before they could even diagnose the issue, I walked out the door. Fugget about it 1.
My second call was to my brother-in-law. Nice try. Turns out, the place he uses has short hours, as well as a boat load of complaints via the BBB. Fugget about it 2.
So, I had no choice but to travel 50 mile that evening to a friend’s home near Firestone Colorado so I could day-trade from her PC beginning at 5:30am the next morning.
While researching online for a local pro in that area, I came across the Firestone Technical Resources website. Brian's written words sounded honest, a local business man with integrity, had an emergency service number to call, and silly as it may sound I liked the black and white photo he has on the website of two young women whispering in their ears eluding to the power of word of mouth advertising. I called him at 8am !
He actually answered promptly and was able to take on my PC within the hour, and even offered to come pick it up! Within 3hrs he diagnosed the issue as a Virus, and within 24hrs cleaned up my system, contacted me twice with updates, installed the proper combination of Anti-Virus and Malware suites, uninstalled the crappy software I was using, and even cleaned the Tower inside out. And all that at a price I could not believe while leaving me with a peace of mind that my troubles were over. I also went out and immediately purchased a Seagate 1 Terabyte external hard drive to back up my digital photography.
I highly recommend Firestone Technical Resources for any and all of your PC work, he will absolutely not disappoint and communicate calmly with a smile.
Would you recommend this business to a friend? Yes | Value for money: |  | | | Service & support: | | | | Quality: | | | | Location: | | | | Overall rating: | | Excellent |
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We are a locally owned technology service company in Firestone, Colorado. We are available 24/7 for your entire computer repair or technology support needs. With over 20 years of technology experience working with homeowners and fortune 500 companies, we still provide that old fashion customer service right at your home. 
Brian Wright