Computer Repair and Support. Disaster Recover, Data Backups, Exchange 2010 and Windows Server 2008 training implementation and support.

Contact Details

  Person EduTech
  City Tuscaloosa , AL
  Zip Code 35452
  Address 12494 Upper Columbus Road
  Phone Number (205) 534-9401

  • I would recommend this business
  • Results speak for themselves.

We where very very happy with the merchant website they did for us a few years back. Now, about 30% of our revenue is from orders nationwide - not just in Tuscaloosa. Awesome Guys.

Jerry - Woods N Water

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • These guys work computer miracles.

We had 77 PC's that couldn't get on the network after a tornado. Our main server had lost it's data and the SQL database backups where gone. Jim, from Edutech came over and spent the entire weekend working on it. As I write this our data is somehow recovered and we are ready to operate tomorrow morning.

Thank God For Edutech - And I mean it literally!

Frank

Value for money
Service & support
Quality
LocationThey came to our site.
Overall ratingExcellent

  • Great service.

Edutech revamped our website and did a wonderful job. We contracted them for a support contract for our network and they have been great! Just wanted to give them a plug.

Fred

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • On top of their game.
  • Their office is over in Tuscaloosa so sometimes they take an hour or two to get here.

At the UAB we use several technical contractors for computer - network support. My favorite is Edutech - they seem to really really know what their doing. I'm an IT support manager and when I get in over my head I call Jim over at Edutech. He rattles off solutions like a computer and most of the time he's right the first go around.

Thanks!

Value for money
Service & supportVery pleasant to deal with.
QualityThe best I've experienced.
LocationFortunately they come to us.
Overall ratingGood

  • I would recommend this business
  • Fixed our problem!

The tech we used was "stumped". Our point of sale system wasn't updating the server and no sales where getting entered! Out of desperation we called somebody else - Edutech. They took about two hours and we where back up and running! :)

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • No corners cut - these guys really take pride in what they do and how they do it.
  • None that I know of right now

Edutech setup our 2008 server network, mail servers, firewall and routers. We brought in our corporate IT guys from New York to verify our setup (we're in Tuscaloosa) and they where impressed. They told us of any remote office they've checked out ours was setup "exactly" like it should be from top to bottom - no corners cut in security, optimization - everything exactly like it is supposed to be.

Thanks for making us look good Edutech!

Carol

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Deep knowledge, Great Communication, Brillant

I've called on these guys around 50 times or so to either fill-in for our IT techs or to solve a problem we can't. I would say 49 out of 50 times (something like that) they hit a home run. Not bad! I've used every major tech support company in Tuscaloosa in the past to help us with our outsourcing needs and they all bombed sooner or later.

EduTech isn't perfect but they're as close as I'm going to find!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Fast - Knew what they where doing

Our network wasn't letting users access our email server - we called another company (the one we used in the past normally) and they spent about 5 hours on it. The tech said that none of them really understood our "router" and they tried to sell us another brand instead of the Cisco brand we had.

I called Cisco and raised hell - they gave me 3 companies in the area and we called EduTech first. Edutech came out and fixed the problem in about 10 minutes. Our first experience with them was great!

Value for money
Service & support
Quality
LocationThey came to us so location didn't matter
Overall ratingExcellent