DeFTech - Independence, WI


1 review

DeFTechDigital Forensic Technology is a Veteran owned and operated computer business that specializes in On-Site and Remote Computer Repair and Services for personal computers and small business computer networks in West Central Wisconsin and Eastern Minnesota areas. We've had over 15 years of experience in both residential computer repair and commercial computer systems. Our services include remote and on-site services. We believe that you should not have to be without your computer for extended periods of time, because you have to take it to a computer store to get it repaired.

Company Highlights, Specialties & Features:
  • HP & Microsoft Certified Business Partners. HP Retail Photo Solutions Technical Support
Professional Associations & Certifications:
  • A+
  • Network Plus
  • Computer Crime Investigations
Serviced areas: Central Wisconsin and Eastern Minnesota
Payment options: American Express, Money Orders, Discover, PayPal, Credit Terms Available, Google Checkout, Debit Cards, MasterCard, VISA
Website address: www.digitalftech.com

(651) 327-3031               visit our website         display on map         send an inquiry
Company Representative

John Proulx
Senior Technician-Owner

Products & Services
Full Computer Repair and Services

Our technicians can provide a variety of Computer Services including:

* Computer upgrades and repairs
* New Computer and parts sales
* Wireless Internet Setup
* Virus Removal
* Business Network Installation
* Computer Networking, Security Solutions and Data Backup
* Exchange Server Setup
and many more computer services and solutions!

CONSULTING

* Analysis of current network system.
* Recommendations for upgrades and improvements on current system.

NETWORK SERVICES

* Network VPN
* Exchange Server Setup
* Authentication Server Setup
* Firewall
* Full System Integration
* Backup System Setup
* Printer and office equipment networking and more.

ON CALL SERVICE PACKAGES
* Pay per call
* Call only when service is needed
* Prepaid Hourly
* Prepay for a set amount of service hours
* Call and schedule for service
* Prepaid Monthly
* Scheduled Service calls twice per week to confirm systems setup
* Make necessary adjustments
* Help Desk Questions
* Network Usage Reports.

Reviews and Ratings
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Best Computer Repair Around
Written by Sally McKinze from Menomonie, WI on Dec 14, 2009
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Awesome friendly, honest and down to earth at a great price!!
None
Hello, I really have to say that I was really upset about my computer not working the way I wanted it. I called around town to get a couple of quotes and see how long it would take to get it fixed.

I called Digital Forensic Technologies and was very impressed with John who talked to me in a way I could understand him. He briefly explained what could be the issues with my computer as well as what he could do to fix it and gave me a rough estimate on what it would cost.

They don't charge a fee to look at or diagnose the problem with computer or other computer related stuff like printers and data recovery. Other companies I called charged a "Diagnosis Fee" of $60-80. This is just outrageous!

I brought my computer in right away that day. After an house of dropping it off, I got a call telling me what my issues were. It was slow, infected with spyware and viruses and just ran horribly slow.

John fixed the computer and tuned it up. I swore it was a totally new computer. John explained the "Hows and Whys" of what happened and what I could do to prevent this further. My bill was well worth what I paid and I am recommending John to all my friends and family. John now has another customer! He's the best!!
Would you recommend this business to a friend? Yes

Value for money: No Diagnosis Fee
Service & support: Fast and Friendly. Can Explain in normal people terms.
Quality: Best I've come across
Location: Not in town but is a reasonable distance
Overall rating: Excellent

Customer Testimonials
Nancy Ooley   from   Eagan, Minnesota

John,

I contacted your company online today in an effort to rid my computer of the adware, spyware, Trojan horses (and who knows what else) that has obviously attached itself over the course of the last year.

My computer has been running at an incredibly slow speed, and it has frequently frozen/locked up, that I shut it down and reboot it. My frustration level has been steadily increasing, because I work full-time as a transcriptionist, and my computer is literally my lifeline. I estimate that I've been losing at least one hour of productivity each day because of reduced computer speed, etc.

After I explained my problems and allowed you to remotely take over, you spent over two hours reviewing everything on my computer, identifying all the problems, and correcting them. My computer is again running at top speed, and I am delighted thanks to you!

I highly recommend your company's services to anyone having similar problems. You are courteous, professional, and an expert at what you do. I appreciate the time and information you provided me with so I could understand it in my terms. Engaging you is well worth the small investment required for this type of assistance!

Thanks again John!!!

Steve Evans   from   Chippewa Falls, WI

Thank you very much for repairing my computer so fast, and the most amazing part of this whole thing is that I didn't even have to leave my chair!! My machine was running terribly slow and locking up all the time and I couldn't understand why. I thought I was running the correct virus software and doing everything correctly but boy was I wrong! After just a short time you were able to fix this problem for me and all I had to do was go online and give you a call. I have been putting this off for so long because it's such an ordeal to bring the computer down to a repair shop, and I don't have half a day to wait around for a repair person to come to my home. I'll look forward to your email maintenance reminder that we talked about, I'll keep up on this with you going forward so I don't get myself into this situation again. Thanks again for the great remote support.

Best regards

Contact Details
Address
N38545 State Hwy 93/121
Independence, WI
54747
Office Phone
(651) 327-3031
Hours of Operation
Monday: 08:00 AM÷08:00 PM
Tuesday: 08:00 AM÷08:00 PM
Wednesday: 08:00 AM÷08:00 PM
Thursday: 08:00 AM÷08:00 PM
Friday: 08:00 AM÷08:00 PM
Saturday: 08:00 AM÷08:00 PM
Sunday: 08:00 AM÷08:00 PM
Nearest Cities
Home Page Computer Repair in Wisconsin Trempealeau County Independence Business Details