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We depend on computers today more than ever. When your computers go down, or have problems, they can really affect your life and business. The Computer Factory's mission is to keep you up and running. We're not just in the business of fixing problems, we specialize in creating solutions that prevent them.
Reviews (10)
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Susan Porter
Mar 19, 2022
I've purchased refurbished computers from The Computer Factory a few times and have never been disappointed. Nome, Paul and Derrick are very knowledgeable and trustworthy. I highly recommend them.
Anthony Haskins
Mar 09, 2022
I went to the Computer Factory on 3/16/22 because I was having trouble with my Toshiba laptop keyboard. I bought this laptop from the Computer Factory five years ago. Paul, the owner, just gave me a brand new USB keyboard! Problem solved!
Chet
Feb 15, 2022
Computer Factory repair services are the best. They are honest and upfront. They really helped us out with a warranty issue. Highly recommend them.
Nic Barnhill
Jan 04, 2022
Great service. Very knowledgeable and informed me about every step of the laptop repair. Thanks Computer Factory!
Jb
Aug 27, 2021
I highly recommend The Computer Factory. I bought a refurbished Dell lap top at a great price a few years ago and have had no problems. They also updated it to Windows 10 for me when that was needed. My most recent interaction was yesterday when I was in a panic because I thought I had a computer virus. They helped me realize I had been scammed to get me to buy a anti-virus program. Great Service and Support!
Robert Prescott
May 19, 2021
They are simply the best. They are friendly and knowledgeable about their field. I was so thrilled that they were able to save all my pictures off a 15-year-old computer that no longer runs. I highly recommend them for any computer needs that you may have.
Alena Odette
Feb 21, 2021
Came across this place while looking for somewhere to take my laptop of only 3 yrs that randomly quit functioning and gave me that blue screen of death. so happy I did! Derrick was incredibly insightful, explaining that it had a older drive with faulty moving parts which ended up ruining itself. Although he tried his best to save my files, he did suggest the option send it to a place that manually retrieve data in those cleanroom environments, if I wanted to try that! He fixed it up good as new, giving me progress updates every step of the way. These guys are honest, reliable, and knowledgeable.
Jean S.
Nov 06, 2020
Amazing how quickly Computer Factory recovered my computer from a crash. Derrick also miraculously got Windows 10 to update to 20H2 - been frustratingly trying to get this accomplished for six months. We were so pleased that my husband, who usually builds our computers, had Derek rebuild his current one. Used great components and speed is incredible.

We made some stupid mistakes at home re-installing and Derek was so patient, helpful and kind in assisting us. We are so grateful for their wonderful service and highly recommend!
Jose Diego
Oct 27, 2020
I went in briefly to ask for accessories for my 2020 Spectre Gem cut series. Although i wanted all the accessories i was let know that my computer was actually in great condition. I have my adapters for wan and hdmi. This place was really neat. you can see the projects that are or were being worked on. I have always been fascinated by computers and this was a really neat experience to have been through. For my future laptop needs i will definitely return to this place.
Deb C.
Nov 20, 2019
This place is one of the best places you could ever get your computer fixed! They do not gouge people and they give you very good service. People they have working for them are quite confident and they will give you the time of day if you are trying to make a decision about your own technology. They are some of the most knowledgeable people in the business and they are easy to talk to and more than fair with their pricing.

They helped to solve a technology problem I was having with my laptop and help me to resolve a long-standing situation to my satisfaction. Thank you to Paul and Nome you are awesome business people