Collier Computer Systems, LLC - Naples, FL

RPM-BASIC allows us to remote into the users computer quickly and easily when they require assistance - this low-cost annual plan simply provides this service. No regularly scheduled maintenance takes place, nor is the system monitored in any way. No software or guarantees accompany this service.

Users are billed monthly for any services they require during the month - no services required? No bill for that month.

RPM-LITE provides the user with an inexpensive annual maintenance product consisting of:
1- Unlimited Technical Support
2- All remote repairs are included in the annual fee; No Monthly Billing.
3- Speed-up & Clean-up Sessions when necessary
4- Access to the technician's Blackberry for emergency services
5- Seven Day (7a-7p) Computer Support Availability
6- Complete Microsoft Patch and Update Management
7- Preferential Service Treatment Over non-Subscribers
8- Reduced Repair Rates of 33%-Off all non-RPM Services
9- World-wide Technical Support (Travel and Hotel Assistance)

The RPM-FULL service plan was designed for persons who;
a) Do not know how to maintain their computer system, or;
b) Do not want to hassle with maintaining their computer system, or;
c) Do not have time to maintain all their computers onsite, or;
d) Simply want the best technical support in southwest Florida.

The FULL Service plan includes everything necessary to protect your PC and your Family from Internet threats - Antivirus, Firewall, SPAM Filter, Email Attachment Scanner, Surf Controls, Parental Monitoring, Worm Defense, Hacker Protection, and much more! We provide the annual license, installation, any maintenance and guarantee virus protection or we'll fix it for free; known as our One-Year Virus-Free Guarantee!

The FULL Service plan includes remote access into your PC for yourself from any location with Internet access. Includes Unlimited Remote Internet Data Backup Service (LogMeIn Backup) which backs-up your computer four times each week to our secure Data Center. Data retrieval is always free whenever you need it, and can all be done remotely - no need to schedule a technician or take time off from work for any of the FULL service services!

The FULL Service maintenance plan includes everything in the LITE Subscription plan, but increases the number of Speed-Up and Clean-up Sessions to one every month.
This annual maintenance subscription plan is unlike anything your ever heard about online or on TV - because it's only offered by us, here at Collier Computer.
Call us today for more information regarding any of our RPM Subscription plans!

We repair home-based computer and laptop systems at reasonable prices - virus removal, data recovery, backup solutions and much more. Our specialty is customer service.

We remove viruses, adware, spyware and all the other 'wares' - the list seem to grow every day. Specializing in Home Computer and small office computer repairs we can successfully remove viruses and other malware while leaving your system intact.

This is one of many services we charge at a flat-fee rate - regardless of how badly infected your PC or laptop is - for one price we get it up and running once again.

NOTE: We guarantee complete virus removal upon return of your device - however, we cannot guarantee that your PC or laptop will not become re-infected shortly after repair. The key is virus and adware protection. We can install an Internet Security Suite of software that will protect your device from problems like this in the future. Learning how to spot adware can take some time. Writers of these programs have become very good at blending the normal Window alerts with their malicious wares.

Ask how YOU can help spot adware before they trick YOU into installing adware onto your own PC.

We offer complete data recovery services including most common media types, internal or external hard drives, 2. 5" and 3. 5" SATA / PATA or EIDE hard drives. Thumb or Flash Drives, CD's, DVD's and Blue-Ray Discs are among the top devices that we service. Devices such as BlackBerry media cards, iPods and MP3 Players too. Camera and Video card and more.

Our success rate is higher than many competitors, though we have to admit that the severity of damage to the drive hampers our ability to reach 99. 9% success - some devices are simply irrecoverable due to the internal damage they suffer.

We can recover data from water soaked devices (remember to never attempt to start a device such as an iPod if the internal components are thought to be wet) . This is the number one cause of data recovery failure - never turn on a device that has/had been submerged. If the device was ON when it hit the water, quickly pull the battery, or do a hard shut down (hold the power button) whichever will shut the device quicker.

We have special chemicals that can dry-out the wettest device!

The charges for this service are two-fold:
1. Base-Recovery Fee. If we recover data a $19. 95 base fee will be charged, then depending on the amount of data recovered, we have a;
2. Per Mb-Fee. This charge is $0. 00490 cents per Mb of recovered data - that's a half-cent per Mb of recovered data. For instance a full CD-ROM (650MB) of recovered data would come to $3. 18.

You may supply your own hard drive to hold recovered data - or purchase one of our new Western Digital or new Seagate Hard Drives which we have in stock - sold at regular BestBuy prices.

We put your drive through a series of tests that inspect almost every part of your hard drive - from Read/Wite Speeds, and S. M. A. R. T. Drive technologies to formatting and reinstalling Windows onto your PC. We can reset your PC back to store-bought settings using specialized software and hardware.

When a drive is formatted, everything is completely deleted from the device - no virus or other data can survive a format.

Our Hard Drive Format service is a flat-fee repair price. XP- Vista - Windows7 Software (with your valid and genuine license) installations are all one flat-fee price!

fast service, low prices - accurate
none
They recovered my computer hard drive files even after another repair company said that the my files were irretrievable - I am so happy that they were able to do this for me and the price was lower than I'd ever expect! Just $23.00! From now on I won't call anyone but there guys for my repair needs. Well worth calling them for sure
Would you recommend this business to a friend? Yes

Value for money:		Real Cheap
Service & support:		Real Fast
Quality:		Real Good
Location:		Out in the Estates
Overall rating:		Excellent

fast-on time, low cost, low prices
none
Just wanted to say that this place is for real. They do great work at a great price and i would recommend them to anyone looking to have their computer fixed right!
Would you recommend this business to a friend? Yes

Value for money:
Service & support:
Quality:
Location:		out in gge
Overall rating:		Excellent

Acurate quote - quick turnaround - friendly staff - low prices - great customer service!
None whatsoever!
Brought my computer to Collier Computer of Naples Florida - where they provided me with an accurate estimate - quick turn-around - and quality work! The estimate was dead-on accurate and my laptop never worked so well - maybe even better than when it was brand new! These guys know what their doing and I will recommend them to anyone who needs their computer repaired quickly and accurately!
100% satisfaction! Call them - for a great low repair price!
Would you recommend this business to a friend? Yes

Value for money:		Dead-on Estimate Accuracy!
Service & support:		Friendly - knowledgeable - throrough - fast
Quality:		great 45 - day warranty on all work! Super!
Location:		Out in Golden Gate Estates, but worth the extra drive!
Overall rating:		Excellent