Carolina Computer Services is proud to serve Eastern North Carolina from our new facility in Goldsboro NC, located at 508-B North Spence Ave.

Opened in 1994 we are based on “good old fashion values” of honesty, integrity, and dedication to excellence. CCS has a 100% Satisfaction Guaranteed policy; we will do what it takes to make sure the client is pleased with our products, services, and attitude. Having been in the industry since its infancy, we know the technology inside and out. You will not find a more qualified group of people, or more skilled in Eastern North Carolina to help you use, understand, purchase and maintain computers, networks, and the associated equipment than CCS.

We offer free consultations, as well as, providing services in our store. We will evaluate your present system and computer(s) and offer free advice that will assist you in your decisions going forward whether it is for new computer purchases, upgrades, support, data backup, security, wireless services, internet access, or hundreds of other products and services.

Don’t settle for less, ask for CCS.

Highlights, Specialties & Features

  • 15+ years Experience, Microsoft Certified, On Site Service, Remote Support, Networking Experts

Professional Associations & Certifications

  • Microsoft Certified Professional, Cisco Certified, Microsoft Online Partner

Serviced Areas

  • Goldsboro, Mt olive, Smithfield, Kinston, Princeton, La Grange, Wanye County, Johnston County, Lenior County

Payment Options

  • Diner's Club, Money Orders, Discover, PayPal, Cash Only, Financing Available, Personal Checks, Google Checkout, Debit Cards, MasterCard, VISA, Cash

Contact Details

  Person Randall Mason
  City Goldsboro , NC
  Zip Code 27534
  Address 508-B North Spence Ave
  Phone Number (919) 736-4500

Business Representative

Randall Mason


Randall Mason is the CEO of CSS. As a former Research Scientist in RTP, NC he was faced with many technological challenges. “I learned how to work well in a team and on my own. I have 3 patents, work well under pressure, and trust a man should be judged not on his looks or who he knows but his actions and intent.”-Randall Mason.

Products & Services

On Site Service

$70-$90 / hr
On Site Service

We will travel to your site and repair your Computer, Server, Network, Laptop, Wireless, or any other technology related problem, Guaranteed! - If we can’t fix it you don’t have to pay!

With more than 23 years experience troubleshoot complex networking and computer related issues we have the resources and knowledge to get you back up and running quickly and cost effectively.

Computer and Laptop Repair

At Carolina Computer Services we take pride in our 23+ years of knowledge in the field of Computer repair. You can count on our technicians to do the job right the first time, every time. With our state of the art knowledge base, web-based check-in and monitoring you can always view the real-time status of your equipment that is in our facility. We are the only company in Eastern NC offering a complete check in, repair and check out system that provides this information at your fingertips.

Qualified Staff - With Microsoft Certified Engineers and A+ Technicians on staff you can rest easy knowing your equipment is in well qualified hands. All technicians are required to take monthly online classes to keep them on top of changes in this ever-changing field of technology. We maintain numerous certifications and are qualified to work on all Windows Operating Systems, Mac's, Linux and even the latest in web based Operating Systems.

Lighting Fast Service - We pride ourselves on getting 90+ percent of the repairs out the door in less than 48 hours, that includes special order parts! Try us out and put us to the test!

Labor Discounts to Military. Thank you for all your service, our way of saying thanks is to offer all Military Personnel 10% off their labor bill. No tricks, no Gimmicks just our way of saying thanks!

Low, Low Prices - How do we offer such low prices we are asked? Simple. in this economy everyone is feeling the pinch. We believe that its better to make a small profit off many and not a large amount off a few. We too support the local businesses and want to be treated the way we treat others (the "Golden" rule) . We promise to strive towards perfection, never shorting the customer with cheap junk, yet providing them with the products and services they need at a fair value.

Experience - with over 300, 00 computers and computer related products repaired in the past 23 years we have amassed a huge knowledge base that allows us to repair most equipment in 1/2 the time the competitors take. What does this mean to you? Savings! The least amout of time anyone spends working on a piece of equipment the better. One of the highest cost factors in this business is labor resources (ie paying well qualified staff) . We cap all repairs at a rate we determine reasonible no matter how much time it takes. Why should you pay another firm to "Learn" or "teach" someone as they spend hour after hour on your equipment troubleshooting a problem they have never run across before? With our price cap we can "Learn" or "Teach" at our expense not yours!

Guarentee - We stand behind our repairs. If you have a problem with any repairs we will make it right, no arguments, just old fashion service the way its meant to be!

We Speak Geek - Looking for the latest technogy to imporove your computer or process? We can provide you with the latest in technology products and services from Programming to Hardware, Service to Sales, give us a call and let us help you.

Virus Removal - Computer have a virus? Dont' worry we will remove the virus and have you up and running quickly. We even offer a data backup service that will safely backup all your files before we start working on your infected machine. We have a large collection of Virus removal tools at our disposal and can remove the most stuborn Malware infections and even install a paid or free antivirus solution for you at your request.

Remote Support - Utilizing our remote support technology we can remote into your PC and fix most issue while you watch from the comforts of your home or office. Why pay for someone to come out into your home when we can remote in with your assistance and fix the issue you are having. Give it a try, we will be happy to try and help.

Don't Settle for less, Ask for CCS!

Network Support

Network Support

•Remote Router Administration and Management
•Site Evaluation and Design
•System Troubleshooting and Debugging
•Network Management (LAN/WAN)
•Disaster Recovery
•Security Auditing and Hardening
•Router OS Update Management
•Performance Tuning
•Emergency Support (24/7)

Server Support

Server Support

•To involve Windows & Linux Servers (all versions Windows 2003, 2008 etc… and Linux CentOS, Red Hat etc…)
•Server Installation, Administration, Troubleshooting and Support
•DNS/DHCP/AD Administration & Support
•Web-Server Support such as IIS & Apache
•Web-Mail Support to include Windows Exchange, Squid etc…
•Server & Software Updates
•Performance & Monitoring
•Server Management and many more…

Remote Network Management

We offer total Remote Network Management solutions, allowing identification and correction of most problems without an on-site visit. The end result is faster service, reduced rate, and increased customer satisfaction. Services provided include:

•Remote network monitoring
•Remote network administration
•Remote router, switch, firewall and server troubleshooting
•Remote workstation troubleshooting
•Remote software management
•Remote security update installation

Wireless Networking

Home network connections, setup and maintenance

Home networking has grown leaps and bounds over the past 3 years. Depending upon your peripherals, home networking can provide great things like printing from multiple computers; saving and sharing data with your computers; gaming with others; streaming video and sounds, turning on and off appliances, and much, much more!

Ask us about our networking specials!

How to Set Up a Wireless Network
We can set up wireless network that lets all of your devices to communicate together easily, and keeps the security tight as well. If you don’t know how to troubleshoot home networking problems, relax. Carolina Computer Services can assist you get the most out of your technology without the headaches of trying to learn a new system.

Here’s just a sample of our wireless services:
•Laptop wireless network connections
•Fix wireless connection speed issues
•Advanced laptop and desktop wireless issue troubleshooting
•Help with networking software
•Networking DVD players, TV’s and appliances
•Wireless security issues
•Point to point networking
•Optimizing laptops, desktops and notebooks wireless connections
•Software and app installation
•Operating system issues (e. g., Windows 7, Windows Vista, Windows XP)

First, Let’s Cover the Networking Basics

Just a few years ago, the majority of time someone spoke about home networking, it meant that the person had two PCs wired together. That was pretty much the extent of it, today even a basic computer network setup (wireless included) offers much more than we could have dreamed of a decade ago. Regular household devices from gaming consoles, to MP3 players, even flat screen TV’s are now network capable.

The advantages of wireless networking in your home are numerous:
•Your devices can “talk” to one another.
•Some can share resources and capabilities (e. g., streaming movies or music from your hard drive onto your TV)
•You can expand the capabilities of one device by using the strengths of another (e. g., an alarm clock that greets you with music from an Internet station)

As technology progresses, this inter-connectivity over home networks will only increase. But for those who might not know how to design or setup a home network, there is a level of complexity to overcome. This is where Carolina Computer Services can assist.

Windows 7 issues? Vista Network Problems…? Windows XP Network Problems…?
No matter which operating system or computer brand you have, Carolina Computer Services can solve your wireless network issues.

Instead of facing what could be hours of frustration as you wait for your home networking devices to find one another, or risk setting up a connection that isn’t secure, contact us first. One of our Experts will connect everything and make sure it’s secure. Without the proper security enabled, anyone could log onto your system without you even realizing it. Why take this risk?

Who We Are – Why Call us
We are Carolina Computer Services, Eastern North Carolinas leading Computer Sales and Service provider. Once you contact us, We will take care of everything using your Internet connection or we can come to your home or office.

We provide a money back guarantee. You have absolutely nothing to lose, except the hours of invaluable time you might burn frustratingly trying to set up a network alone.

Call 919-736-4500 for a free quote to get your network connections sorted today.

Promotions & Discounts

Bring in your computer for a FREE Computer Tune-UP! No Gimmicks, No Gotcha's, No Catches!

  • I would recommend this business
  • Very fast, cheaper than other places in Goldsboro, friendly and knowledgable

After dealing with the other computer companies in Goldsboro, I decided to give them a shot. Computer would never show my icons and had only a mouse clicker and start menu was gone. I dropped it off in the morning and they had called me up later that afternoon and was ready for pick-up. I came home and everything was working perfectly! Quick, reliable and dependable! Will recommend to everyone I know.

Value for money
Service & support
Overall ratingExcellent

  • I would recommend this business
  • server and workstation setup, email/exchange, virus removal

Solid company with great overall knowledge on many levels of the technology process in the workplace and home. From virus removal to network setup, from laptops for the home, to huge enterprise servers, these guys are the real deal. I fully endorse Randall, and his company's services.

Value for money
Service & support
Overall ratingExcellent

  • I would recommend this business
  • Fast, Friendly Staff, Knowledageable, Honest, Good Prices.

I went to Carolina Computer Services on a whim after seeing a Grand Opening sign. My laptop was in terrible condition and I thought it was destined to be thrown away. Carolina Computer Services was able to fix it in the same day. Saved me from having to buy a new computer! I would absolutely recommend them.

Value for money
Service & support
Overall ratingExcellent

  • I would recommend this business
  • Knowledgeable, quick, professional.
  • None.

We recently had the pleasure of dealing with the guys at Carolina Computer Services. Their staff was very knowledgeable and quick to fix my computer problem. I tried another computer shop in town who told me my computer was not fixable. On the advice of a friend I went to Carolina Computer Services, they fixed my computer in less than 30 minutes! I would most definitely recommend these guys to work on your Computer!

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

Testimonial from Bobbi Stephens

Our Server went down in our Medical Office and we called Carolina Computer Services to help. Within an hour they had us up and running! I would recommend these guys to Anyone looking for a Computer Company.