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Business System Solutions For the last 25 years, it has been my honor and privilege to lead BSSI and to work with an amazing group of employees and clients to serve more than 750+ clients. It has always been my belief that as a successful company, it is our responsibility to our clients to constantly be seeking new opportunities to serve them better and grow and expand our products and services. This is the reason for my message today. After much contemplation, research and analysis, I have decided to merge BSSI into another organization.
Services
At BSSI we are about more than managing technology. We are about helping to grow our community. We focus on supporting the economy in everything we do - from the way we treat our employees to the technology recommendations we provide our clients. Our priority is always the customer - we connect with our clients as individuals first, then as a business.
We consider ourselves your Outsourced IT Department. Some might call it Managed IT Services, but we see it as so much more. We place great importance on relationships with our clients and view ourselves as a part of your team. We know working with technology can be a huge challenge, and as you are busy running your business you just want the IT to work.
We believe business drives technology and not the other way around. As your outsourced IT department, we will partner with you to provide technology that will help you improve your business and reach your goals. Our core model addresses all technical needs of an organization based on its business goals.
My problem was resolved via email. BSSI always know exactly what they are doing or quickly finds the answer. Love that! Allows us to get back to work without agonizing over techy stuff that we don't understand. As always, I am very impressed with the quick and efficient reaction to any situation that I have had with my computer system. Even is the issue is not directly related to BSSI, they make sure to do everything in their power to resolve my problem.
Reviews (10)
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Graham & Graham
Nov 24, 2021
Our office has worked with BSSI for over 5 years. They are very professional, knowledgeable, and promptly resolve any IT issues. The office staff and technicians are always friendly and willing to help.
Karysa Kent
Nov 04, 2021
The employees of BSSI are professional and responsive to my questions. They explain how they're updating or fixing my computer errors and when they can't fix something immediately, they investigate the problem and always get back with me. I highly recommend their services.
David Couch
Sep 12, 2021
Every time I contact BSSI they are professional, courteous and get the issue fixed. I am pleased with the customer service. It is one of the reasons I turn away the calls and emails from other tech folks and stay with BSSI. David Couch Superintendent Perry County Board of Developmental Disabilities
Lee Ann Hamilton
Aug 10, 2021
We have had BSSI, Inc. as our IT specialists for many years. We have come to know and trust their excellent service. BSSI staff has consistently been very knowledgeable, prompt, courteous and friendly. Thank you so much BSSI for your exceptional service and amazing staff!
Lynn Sprague
Aug 04, 2021
I Love BSSI, they are very professional and always quick to respond! I definitely would recommend them!
Pdhc Client Services
Jul 22, 2021
BSSI always provides outstanding service. They are courteous, timely, knowledgeable, and response. I have a high level of confidence that any time I have a question or need, they will be ready to take care of my questions.
Harcum House
Jan 20, 2019
BSSI is highly responsive to the needs and questions of our agency and work with us to determine an efficient solution. Staff are competent, friendly, and provide exceptional customer service. Staff explain steps they are taking to address concerns so we understand what to expect and when it will occur. BSSI is genuinely interested in solving issues and provides consistent quality services every time. Thank you BSSI!
Holli Wilson
Jun 15, 2018
The team at BSSI is phenomenal! They are always prompt when addressing customer needs and really go above and beyond with customer service. And customer service is such a rarity nowadays! It also doesn't hurt that they really know their stuff and are able to communicate in a way that the customer understands. They really take the stress out of IT!
Bug Patrol
May 17, 2018
BSSI has provided exceptional service to our organization over the years! They are excellent in troubleshooting with great success. We have found their services to be the highest quality at the best rates. Thank you BSSI!
Lee Ann Hamilton
Oct 23, 2017
The service at BSSI is impeccable! BSSI has taken care of our business IT needs for several years and it has been a pleasure working with their courteous, kind and knowledgeable staff! I would definately recommend BSSI for any of your IT needs. In my opinion BSSI is the best!