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We offer Canton, Ohio and surrounding cities the best, most affordable service for all laptop and desktop computer repair needs including hardware repairs, virus removal, data recovery repairs and much more. By using remote desktop tools national computer and network service is available to clients outside of Ohio. Your Ohio IT Service and Technology Consultants Leader Providing Network & Computer Sales, Service, Consulting, and Computer Repair to both Residential and Commercial Customers. BetterBuilt is a computer repair company serving the local Canton, Ohio community from our location at 6316 Middlebranch Ave NE.
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From our name to our business practices BetterBuilt.com is in every sense a customer oriented company. Since 1995, when John Draggi formed our predecessor companies until now; BetterBuilt. Com has grown into a multi capable company with a distinct operating focus. Along the way we've made continuous capital investments and expanded locally to become a diversified electronics and high-technology enterprise empowering both corporations and citizens with the means to do more.Com LLC is an organization that has chosen to recommend or specify certain products for which we sell services around.
IT Support service solutions have been established to provide both technology aware and unaware customers with solutions to the constant changing IT technology burden. Regardless if you have computer problems, a downed system network or need consulting we're here to help! For questions regarding services and pricing, please review the information below.
Reviews (13)
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Alex
Dec 11, 2020
A fantastic place to get repairs done, they knew exactly what they were doing and were always available for any questions I had. Solid pricing, everything done in a timely manner, all around a fantastic place. 10/10 would recommend!
Chris Guthrie
May 30, 2020
After going to best buy to talk to their Geek Squad I was told there was nothing I could do to upgrade my computer and was limited to my 8GB of Ram. Found out about BetterBuilt so I stopped by. They were able to upgrade my laptops Ram to 16GB & recommended and increase in storage to improve speed. It ultimately made my photo editing workflow more than twice as fast!

What took 5 minutes to process now takes less than 2. Video editing is also SO much smoother. Can't thank them enough, saved me from buying a new computer! Very knowledgeable and friendly staff. Would recommend to anyone looking to upgrade their computer!
Erin Baker
Dec 24, 2019
Better Built are the most conscientious and fairly priced computer repair company I've used. While their home computer repair team is second to none, the area where they really shine is commercial server installation and maintenance. So many local businesses rely on Better Built to maintain an efficient platform. Every commercial client I've referred has been thrilled with their recommendations, rates and service.

They quickly fix any problem that arises, even in emergency situations, and anticipate needs moving forward. Better Built is a great support for your existing IT team or a built-in IT department when you don't have one in-house. Highly recommend!
Kim Trussell
Dec 23, 2019
I can't say enough about this company! They've saved us on numerous occasions! They ALWAYS go out of their way to take care of our IT needs as quickly as possible. They are second to none in the local IT field! The care and concern they have for their clients is unbelievable! I could go on and on about how much I appreciate everyone at Betterbuilt! Trust me, you can't go wrong with them! '
Tom Stonehunter
May 14, 2019
BetterBuilt is a great local resource for computer equipment and services. It's a group of computer geeks turned professional. My laptop now works again and I'll head straight back to them for any future repairs. If you are trying to avoid Big Box stores, BetterBuilt is worth a look.
Tom S.
Feb 03, 2019
My laptop's memory failed and I wasn't ready for a new model yet, just wanted the old one fixed. Top notch, quick repairs were provided by what appears to be geeky hobbyists that turned professional. BetterBuilt is a local computer equipment and services company that I will use again.
Andrew J. DiLiddo Jr
Dec 12, 2018
Great service and work done properly restores confidence in my hardware and software. I have had laptops repaired, restored and bought a new laptop at Better Built and have been very pleased with their service. I have also purchased accessories including an HDMI cord for my flat screen TV and printer cables. The technicians are very personal and do not intimidate the customer with their know how, they assess the situation and discuss the options available to you.

Do not be fulled by the size of the shop when you walk in because you are only seeing the public part of the operation. A digital sign out front on Middlebranch Avenue announces current sales and deals for services and products offered. When I bring my laptop in and drop it off, there is a $25 diagnostic fee paid up front which helps the technicians assess what your machine needs and then pricing and options to move forward go from there.

This is a very sane and logical approach to your hardware and software needs instead of going to a big box store and merely buying a whole new system. I highly recommend Better Built.
Mike Lenigar
Jun 17, 2018
My mom basically trashed my computer. Turned the water hose on while I had my computer outside listening to music. I came outside and my laptop was water logged, water everywhere, screen went black nothing worked. So I brought it in, told them what happened and gave them my laptop. Needless to say i got my laptop back running just as before. And cheaper then buying a whole new unit. I'd give you ten stars if I could. Thanks again!
G. Dal
Mar 15, 2018
Needed a laptop for my business and didn't want to go to Big box store (they give you double talk and try to up-sell you). Joe at Better Built sat down with me and listened to what I needed, made suggestions and built a computer that fit my needs that is fast and not full of bloatware. Haven't had one issue so far. Would highly recommend these gurus!
Joann S.
Sep 25, 2017
My computer would not turn on. I didn't know where to go when an acquaintance told me about BetterBuilt.com. They analyzed the problem, gave me a workable solution, saved my files, and had it up and running within 2 weeks. They were up front about costs and how best to remedy my computer's issues. I would definitely recommend them to anyone with a computer issue.
C. B.
Nov 09, 2016
Horrible horrible service. Beware. They damaged my computer then made ME pay them to repair it. I am disgusted. I now have to pay another IT professional to at least do a once over on my computer to make sure they haven't messed up anything else.
Nick Conley
Jul 27, 2013
I am very pleased with the service that I received at Better Built. The employees are so helpful and they explained everything to me about the repair that had to be done. Laptop was fixed and returned back to me in a very timely manner. I am very impressed with this business, will be a return customer, and will tell everyone I know about it.
Rudy Guy
Jun 20, 2013
I took a laptop in to be repaired. The problem was a broken screen; no other problems related to the actual "function" of the laptop. I was told they had to run diagnostics and work would be done in 8 to 10 working days. I finally agreed to "unneeded" diagnostics that found no problems (no surprise there). Now, 7 working days after drop off I'm advised that the part hasn't been ordered yet and repairs will cost 85% of replacement value. Pricing on part and shipping is 3x the Internet available price. Labor time needed is higher than initially quoted. So, they got to run a diagnostics. I'll replace the screen and NEVER refer this company to anyone again.