A JR Computer Outlet - Mason, OH

Last year I took my pc to these guys. It was getting really slow during bootup and said there were errors on the hard drive. I could have installed one myself, but these guys said they could copy my files and programs onto a new hard drive and save me tons of time and effort.

I waited over a week to hear from them, then I finally called them several times before they called me back, almost 2 weeks after I had dropped it off. They told me they had been unable to get it to boot up at all. They said I had probably killed it during transport.

Granted it was older (about 7 years old), but it was working when I had it and I was careful during transport. And why did it take them so long to let me know they were never able to get it to even boot up? So now it's no longer just a new hard drive and data copy but a very expensive data recovery and possibly a new power supply.

And even though they knew I was unhappy about how I'd been basically forgotten, they offered me nothing in return. So I picked up my very expensive media pc and there it sits--dead. I don't trust these guys after they way they seemed to be avoiding contact with me so I will not use them for any of the other 2 pcs or 2 laptops in my household.
Would you recommend this business to a friend? No

Value for money:
Service & support:
Quality:
Location:
Overall rating:		Fair

NONE
We dealt with this company and the owner several years ago. He sold us a computer that didn't work. We took him to court, and the judge found in our favor and ordered him to pay back our money. We still have not received it. He will rip you off and then never pay back what he is ordered (in a court of law) to pay. If you expect to get your money back....don't hold your breath. The owner uses his daddy to get out of all his problems and when the mere mention of paying back the debts he owes comes up.....he is all of a sudden bankrupt and unable to do so. The owner berates people as though they are beneath him. He is a detriment to society, a joke of a businessman, and he should be ashamed of his behavior. Do yourself a favor and stay away from this company. You will be truly sorry if you don't.
Would you recommend this business to a friend? No

Value for money:
Service & support:
Quality:
Location:
Overall rating:		Fair